BAHÇEŞEHİR UNIVERSITY BİLGİ PAKETİ / DERS KATALOĞU
| BUSINESS ADMINISTRATION | |||||
| Bachelor | TR-NQF-HE: Level 6 | QF-EHEA: First Cycle | EQF-LLL: Level 6 | ||
Course Introduction and Application Information
| Course Code | Course Name | Semester | Theoretical | Practical | Credit | ECTS |
| BA3711 | Operations Management | Fall | 3 | 0 | 3 | 5 |
Basic information
| Language of instruction: | English |
| Type of course: | Must Course |
| Course Level: | Bachelor’s Degree (First Cycle) |
| Mode of Delivery: | Face to face |
| Course Coordinator : | Prof. Dr. YAVUZ GÜNALAY |
| Course Lecturer(s): |
Dr. Öğr. Üyesi ÖZGÜ TURGUT Prof. Dr. YAVUZ GÜNALAY |
| Recommended Optional Program Components: | online text material |
| Course Objectives: | Students are exposed to different processes seen in organisations, and their importance both at the strategic and operational levels. Difference as well as similarities among manufacturing and service operations are discussed. Basic management tools used at the operational level of production and service organisations are presented. Moreover, students are asked to prepare a project to personally observe at least one of the course topics in an organisation of their choice. |
Learning Outcomes
|
The students who have succeeded in this course; The students who have succeeded in this course; 1. Can differentiate production and service processes. 2. List basic competitive process strategies 3. Able to define and measure capacity. 4. Able to perform basic process operations, such as forecasting, process control, inventory and supply chain management. 5. Know the steps of process and product design 6. Aware of project definition and planning. |
Course Content
| Description of Operations Management and Operations Strategy. Discussion of basic topics in operations management, such as design of services and goods, process design, location and layout, capacity management, inventory management, lean management, and quality. |
Weekly Detailed Course Contents
| Week | Subject | Related Preparation |
| 1) | What is operations? Importance of Operation Management. | |
| 2) | Mission-Goal-Strategy. Operations strategy. | Pre-reading |
| 3) | Performance of operations. | Pre-reading |
| 4) | Design of services and goods. | pre-reading |
| 5) | Process design. | Pre-reading |
| 6) | Decision of location and layout | Pre-reading |
| 7) | Supply chain management. | Pre-reading |
| 8) | Capacity management. | Pre-reading |
| 9) | Review | |
| 10) | Inventory management. | Pre-reading |
| 11) | Planning, scheduling and ERP | pre-reading |
| 12) | Lean management. | Pre-reading |
| 13) | Quality management. | Pre-reading |
| 14) | Operations improvement and review |
Sources
| Course Notes / Textbooks: | Textbook:Chase and Jacobs, Operations and Supply Chain Management: The Core, 3rd Edition, 2014. |
| References: | Supplement: Russell and Taylor, Operations Management,: Creating Value along the Supply Chain, 7th Ed., Wiley, 2011. (ISBN:9780470646236) |
Evaluation System
| Semester Requirements | Number of Activities | Level of Contribution |
| Quizzes | 7 | % 15 |
| Project | 1 | % 25 |
| Midterms | 1 | % 25 |
| Final | 1 | % 35 |
| Total | % 100 | |
| PERCENTAGE OF SEMESTER WORK | % 40 | |
| PERCENTAGE OF FINAL WORK | % 60 | |
| Total | % 100 | |
ECTS / Workload Table
| Activities | Number of Activities | Workload |
| Course Hours | 14 | 42 |
| Study Hours Out of Class | 14 | 64 |
| Presentations / Seminar | 4 | 12 |
| Project | 1 | 1 |
| Midterms | 1 | 2 |
| Final | 1 | 2 |
| Total Workload | 123 | |
Contribution of Learning Outcomes to Programme Outcomes
| No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
| Program Outcomes | Level of Contribution | |
| 1) | Being able to identify problems and ask right questions | |
| 2) | Having problem solving skills and developing necessary analytical attitude | 2 |
| 3) | Comprehending theoretical arguments along with counter arguments in detail | |
| 4) | Gaining awareness of lifelong learning and being qualified for pursuing graduate education | |
| 5) | Applying theoretical concepts in project planning | 3 |
| 6) | Communicating efficiently by accepting differences and carrying out compatible teamwork | 2 |
| 7) | Increasing efficiency rate in business environment | 2 |
| 8) | Developing innovative and creative solutions in face of uncertainty | 1 |
| 9) | Researching to gather information for understanding current threats and opportunities in business | 1 |
| 10) | Being aware of the effects of globalization on society and business while deciding | |
| 11) | Possessing digital competence and utilizing necessary technology | |
| 12) | Communicating in at least one foreign language in academic and daily life | 1 |
| 13) | Possessing managing skills and competence | 1 |
| 14) | Deciding with the awareness of the legal and ethical consequences of business operations | |
| 15) | Expressing opinions that are built through critical thinking process in business and academic environment |