INTERNATIONAL TRADE AND BUSINESS
Bachelor	TR-NQF-HE: Level 6	QF-EHEA: First Cycle	EQF-LLL: Level 6

Ders Genel Tanıtım Bilgileri

Course Code:

BA3711

Ders İsmi:

Operations Management

Ders Yarıyılı:

Fall

Ders Kredileri:

Theoretical	Practical	Credit	ECTS
3	0	3	5

Language of instruction:

English

Ders Koşulu:

Ders İş Deneyimini Gerektiriyor mu?:

Type of course:

Must Course

Course Level:

Bachelor

TR-NQF-HE:6. Master`s Degree

QF-EHEA:First Cycle

EQF-LLL:6. Master`s Degree

Mode of Delivery:

Face to face

Course Coordinator :

Prof. Dr. YAVUZ GÜNALAY

Course Lecturer(s):

Dr. Öğr. Üyesi ÖZGÜ TURGUT
Prof. Dr. YAVUZ GÜNALAY

Course Assistants:

Dersin Amaç ve İçeriği

Course Objectives:

Students are exposed to different processes seen in organisations, and their importance both at the strategic and operational levels. Difference as well as similarities among manufacturing and service operations are discussed. Basic management tools used at the operational level of production and service organisations are presented. Moreover, students are asked to prepare a project to personally observe at least one of the course topics in an organisation of their choice.

Course Content:

Description of Operations Management and Operations Strategy. Discussion of basic topics in operations management, such as design of services and goods, process design, location and layout, capacity management, inventory management, lean management, and quality.

Learning Outcomes

The students who have succeeded in this course;

Learning Outcomes

1 - Knowledge
Theoretical - Conceptual
2 - Skills
Cognitive - Practical
3 - Competences
Communication and Social Competence
Learning Competence
Field Specific Competence
Competence to Work Independently and Take Responsibility

Ders Akış Planı

Week	Subject	Related Preparation
1)	What is operations? Importance of Operation Management.
2)	Mission-Goal-Strategy. Operations strategy.	Pre-reading
3)	Performance of operations.	Pre-reading
4)	Design of services and goods.	pre-reading
5)	Process design.	Pre-reading
6)	Decision of location and layout	Pre-reading
7)	Supply chain management.	Pre-reading
8)	Capacity management.	Pre-reading
9)	Review
10)	Inventory management.	Pre-reading
11)	Planning, scheduling and ERP	pre-reading
12)	Lean management.	Pre-reading
13)	Quality management.	Pre-reading
14)	Operations improvement and review

Sources

Course Notes / Textbooks:	Textbook:Chase and Jacobs, Operations and Supply Chain Management: The Core, 3rd Edition, 2014.
References:	Supplement: Russell and Taylor, Operations Management,: Creating Value along the Supply Chain, 7th Ed., Wiley, 2011. (ISBN:9780470646236)

Ders - Program Öğrenme Kazanım İlişkisi

Ders Öğrenme Kazanımları
Program Outcomes
1) Has theoretical and practical knowledge on management, business, trade, economy, entrepreneurship, innovation, sustainable development related to International Trade and Business and can use this information
2) Can collect data from different sources in the global business world and successfully apply research techniques, use information and communication technologies.
3) Can analyze opportunities and threats with strategic thinking skills by using different resources and channels in the ever-changing global business world.
4) Can communicate orally and in writing with a good knowledge of English grammar.
5) He / she can transfer the knowledge and skills he / she has acquired in the field to the relevant people in written and oral form and evaluate them critically.
6) Adopts the principles of business ethics with the awareness of professional responsibility and can apply these principles within the framework of legal rules in the field of global trade and business.
7) He / she can collaborate in and out of the field, take responsibility, respect cultural differences and have ethical values.
8) Has sufficient awareness of social rights, justice, cultural values, environmental awareness, occupational health and safety.
9) With the lifelong learning skill acquired, she/he can identify learning needs and improve herself/himself

Ders - Öğrenme Kazanımı İlişkisi

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	Has theoretical and practical knowledge on management, business, trade, economy, entrepreneurship, innovation, sustainable development related to International Trade and Business and can use this information	1
2)	Can collect data from different sources in the global business world and successfully apply research techniques, use information and communication technologies.	3
3)	Can analyze opportunities and threats with strategic thinking skills by using different resources and channels in the ever-changing global business world.	2
4)	Can communicate orally and in writing with a good knowledge of English grammar.	2
5)	He / she can transfer the knowledge and skills he / she has acquired in the field to the relevant people in written and oral form and evaluate them critically.	1
6)	Adopts the principles of business ethics with the awareness of professional responsibility and can apply these principles within the framework of legal rules in the field of global trade and business.	1
7)	He / she can collaborate in and out of the field, take responsibility, respect cultural differences and have ethical values.	1
8)	Has sufficient awareness of social rights, justice, cultural values, environmental awareness, occupational health and safety.	2
9)	With the lifelong learning skill acquired, she/he can identify learning needs and improve herself/himself	1

Öğrenme Etkinliği ve Öğretme Yöntemleri

Ölçme ve Değerlendirme Yöntemleri ve Kriterleri

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Quizzes	7	% 15
Project	1	% 25
Midterms	1	% 25
Final	1	% 35
Total		% 100
PERCENTAGE OF SEMESTER WORK		% 65
PERCENTAGE OF FINAL WORK		% 35
Total		% 100

İş Yükü ve AKTS Kredisi Hesaplaması

Activities	Number of Activities	Workload
Course Hours	14	42
Study Hours Out of Class	14	64
Presentations / Seminar	4	12
Project	1	1
Midterms	1	2
Final	1	2
Total Workload		123