SPEECH AND LANGUAGE THERAPY | |||||
Bachelor | TR-NQF-HE: Level 6 | QF-EHEA: First Cycle | EQF-LLL: Level 6 |
Course Code: | SEN4503 | ||||||||
Ders İsmi: | Introduction to IT Services Management | ||||||||
Ders Yarıyılı: |
Spring Fall |
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Ders Kredileri: |
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Language of instruction: | English | ||||||||
Ders Koşulu: | |||||||||
Ders İş Deneyimini Gerektiriyor mu?: | No | ||||||||
Type of course: | Non-Departmental Elective | ||||||||
Course Level: |
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Mode of Delivery: | E-Learning | ||||||||
Course Coordinator : | Dr. Öğr. Üyesi TAMER UÇAR | ||||||||
Course Lecturer(s): | |||||||||
Course Assistants: |
Course Objectives: | Foundations in IT services course provides an overview of IT Services. Topics include enterprise systems management (ESM), which is the complete and total management of a company's IT elements and/or environment. IT services, or ESM, involves two categorizations: infrastructure management -the discipline regarding services responsible for maintaining and managing the IT elements in an environment, and relationship management -the discipline containing the services that are customer facing in relation to their IT infrastructure. |
Course Content: | The course content is composed of the basics of computing infrastructure, introduction to it services, event and fault management, problem, change and configuration management, asset management, security and network management, storage, workload, backup and recovery management, business process management fundamentals, business process management supporting infrastructure. |
The students who have succeeded in this course;
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Week | Subject | Related Preparation |
1) | Computing Infrastructure Overview | |
2) | Introduction to IT Services | |
3) | Event & Fault Management | |
4) | Problem, Change and Configuration Management | |
5) | Asset Management | |
6) | Security and Network Management | |
7) | Storage, Workload, Backup and Recovery Management | |
8) | Storage, Workload, Backup and Recovery Management / Midterm I | |
9) | Business Process Management Fundamentals | |
10) | Business Process Management Supporting Infrastructure | |
11) | Case Study Presentations | |
12) | Case Study Presentations / Midterm II | |
13) | Case Study Presentations | |
14) | Project Presentation |
Course Notes / Textbooks: | Rob Addy, Effective IT Service Management: To ITIL and Beyond, Springer OGC- ITIL v3 references library– Service Design, Transition, Operation, Strategy, Continual Service Improvement. |
References: | Yok |
Ders Öğrenme Kazanımları | ||||||||||
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Program Outcomes | ||||||||||
1) To use theoretic and methodological approach, evidence-based principles and scientific literature in Speech and Language Therapy field systematically for practice. | ||||||||||
2) To have theoretic and practical knowledge for individual's, family's and the community's health promotion and protection. | ||||||||||
3) To use information and health technologies in practice and research in the field of Speech and Language Therapy. | ||||||||||
4) To communicate effectively with advisee, colleagues for effective professional relationships. | ||||||||||
5) To be able to monitor occupational information using at least one foreign language, to collaborate and communicate with colleagues at international level. | ||||||||||
6) To use life-long learning, problem-solving and critical thinking skills. | ||||||||||
7) To act in accordance with ethical principles and values in professional practice. | ||||||||||
8) To take part in research, projects and activities within sense of social responsibility and interdisciplinary approach. | ||||||||||
9) To be able to search for literature in health sciences databases and information sources to access to information and use the information effectively. | ||||||||||
10) To take responsibility and participate in the processes actively for training of other therapist, education of health professionals and individuals about speech and languege therapy. | ||||||||||
11) To carry out speech and languge therapy practices considering cultural differences and different health needs of different groups in the community. |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | To use theoretic and methodological approach, evidence-based principles and scientific literature in Speech and Language Therapy field systematically for practice. | |
2) | To have theoretic and practical knowledge for individual's, family's and the community's health promotion and protection. | |
3) | To use information and health technologies in practice and research in the field of Speech and Language Therapy. | |
4) | To communicate effectively with advisee, colleagues for effective professional relationships. | |
5) | To be able to monitor occupational information using at least one foreign language, to collaborate and communicate with colleagues at international level. | |
6) | To use life-long learning, problem-solving and critical thinking skills. | |
7) | To act in accordance with ethical principles and values in professional practice. | |
8) | To take part in research, projects and activities within sense of social responsibility and interdisciplinary approach. | |
9) | To be able to search for literature in health sciences databases and information sources to access to information and use the information effectively. | |
10) | To take responsibility and participate in the processes actively for training of other therapist, education of health professionals and individuals about speech and languege therapy. | |
11) | To carry out speech and languge therapy practices considering cultural differences and different health needs of different groups in the community. |
Semester Requirements | Number of Activities | Level of Contribution |
Quizzes | 2 | % 10 |
Homework Assignments | 2 | % 10 |
Midterms | 2 | % 40 |
Final | 1 | % 40 |
Total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 60 | |
PERCENTAGE OF FINAL WORK | % 40 | |
Total | % 100 |
Activities | Number of Activities | Duration (Hours) | Workload |
Course Hours | 14 | 3 | 42 |
Study Hours Out of Class | 3 | 6 | 18 |
Quizzes | 2 | 3 | 6 |
Midterms | 2 | 15 | 30 |
Final | 1 | 17 | 17 |
Total Workload | 113 |