SKY3077 Human Relations and CommunicationBahçeşehir UniversityDegree Programs BUSINESS ADMINISTRATIONGeneral Information For StudentsDiploma SupplementErasmus Policy StatementNational QualificationsBologna Commission
BUSINESS ADMINISTRATION
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
SKY3077 Human Relations and Communication Spring
Fall
2 0 2 6
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction: Turkish
Type of course: Non-Departmental Elective
Course Level: Bachelor’s Degree (First Cycle)
Mode of Delivery: Face to face
Course Coordinator : Dr. Öğr. Üyesi PINAR PEKTEKİN
Recommended Optional Program Components: none
Course Objectives: development of students’ communication skills, make a contribute them about good human relations and communication experience

Learning Outcomes

The students who have succeeded in this course;
1 Students will comprehend the role of value judgments in communication
2 Students will learn about the problems that result from sender/receiver in interpersonal communication.
3 Students will comprehend the importance of empathy in positive communication
4 Students will understand the importance of emotions and their role in communication, as well as the importance of the parent-teacher relationship, the teacher-teacher relationship and the teacher-student relationship
5 Students will learn about the basic concepts of communication, communication models,components of communication and human communication.

Course Content

Introduction of the course
Kinds and models of communication
Communication in family
Communication at school
Communication in organizations
Empathy
Communication problems
The reasons of communication problems
Effective speaking
Effective listening
Body language
Rights and responsibilities
Values and their role in communication

Weekly Detailed Course Contents

Week Subject Related Preparation
1) Introduction of the course Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date
2) Kinds and models of communication Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date
3) Communication in family Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date
4) Communication at school Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date
5) Communication in organizations Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date
6) Empathy Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date
7) Communication problems Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date
8) Mid-Term
9) The reasons of communication problems Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date
10) Effective speaking Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date
11) Effective listening Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date
12) Body language Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date
13) Rights and responsibilities Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date
14) Values and their role in communication Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date

Sources

Course Notes / Textbooks: Haftalık olarak verilecektir./Will be given weekly.
References: Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991.
Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998.
Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001.

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Midterms 1 % 40
Final 1 % 60
Total % 100
PERCENTAGE OF SEMESTER WORK % 40
PERCENTAGE OF FINAL WORK % 60
Total % 100

ECTS / Workload Table

Activities Number of Activities Duration (Hours) Workload
Course Hours 14 2 28
Study Hours Out of Class 12 10 120
Midterms 1 1 1
Final 1 1 1
Total Workload 150

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Being able to identify problems and ask right questions
2) Having problem solving skills and developing necessary analytical attitude
3) Comprehending theoretical arguments along with counter arguments in detail
4) Gaining awareness of lifelong learning and being qualified for pursuing graduate education
5) Applying theoretical concepts in project planning
6) Communicating efficiently by accepting differences and carrying out compatible teamwork
7) Increasing efficiency rate in business environment
8) Developing innovative and creative solutions in face of uncertainty
9) Researching to gather information for understanding current threats and opportunities in business
10) Being aware of the effects of globalization on society and business while deciding
11) Possessing digital competence and utilizing necessary technology
12) Communicating in at least one foreign language in academic and daily life
13) Possessing managing skills and competence
14) Deciding with the awareness of the legal and ethical consequences of business operations
15) Expressing opinions that are built through critical thinking process in business and academic environment