IST2018 Communication SkillsBahçeşehir UniversityDegree Programs BUSINESS ADMINISTRATIONGeneral Information For StudentsDiploma SupplementErasmus Policy StatementNational QualificationsBologna Commission
BUSINESS ADMINISTRATION
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
IST2018 Communication Skills Spring
Fall
2 0 2 3
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction: Turkish
Type of course: Non-Departmental Elective
Course Level: Bachelor’s Degree (First Cycle)
Mode of Delivery: Face to face
Course Coordinator : Instructor ELİF FINDIK
Course Lecturer(s): Instructor ELİF FINDIK
Instructor BERNA GÖKŞİN YILDIRIM
Dr. Öğr. Üyesi MEHMET SITKI SAYGILI
Recommended Optional Program Components: There is none for this course.
Course Objectives: To enable the students to comprehend communication and its importance, the ways to establish communication, complications and problems, types and models of communication, the meaning and functions of organizational communication and the features of effective communication.

Learning Outcomes

The students who have succeeded in this course;
1 To have the knowledge about the fundamental concepts related with communication
2 To have the knowledge about the functions, aim and implementation of communication
3 To comprehend and to be able to apply the types of communication
4 To be able to understand and apply the importance of listening in communication
5 To be able to comprehend the communication complications and the ability to solve such complications
6 To be able to develop verbal, non-verbal (body language), written, visual and electronic communication skills
7 To have the knowledge about the fundamental concepts related with organizational communication
8 To have knowledge about the types and operation of organizational communication.

Course Content

Communication Skills Course IncludesThe concept of communication and its importance
Communication process Verbal Communication Non-verbal Communication (Body Language)
Constructive and destructive complications of communication
Overcoming communication complications and effective communication
Course review and Midterm
Organizational Communication
Operational Models of Organizational Communication
Formal and Informal Communication
Information technologies and Communication
Mass Communication
Communication in Professional Life

Weekly Detailed Course Contents

Week Subject Related Preparation
1) The concept of communication and its importance
2) Communication process
3) Verbal Communication
4) Written Communication
5) Non-verbal Communication (Body Language)
6) Constructive and destructive complications of communication
8) Course review and Midterm
9) Organizational Communication
10) Operational Models of Organizational Communication
11) Formal and Informal Communication
12) Overcoming communication complications and effective communication
13) Effective Listening , Persuasıve Communication
14) Communication in Professional Life

Sources

Course Notes / Textbooks: 1. Genel ve Teknik İletişim, Dr. İrfan MISIRLI, Detay Yayınları
2.Örgütlerde İletişim, Prof.Dr. Zeyyat SABUNCUOĞLU, Arıkan Yayınları,2008
3. Genel ve Teknik İletişim, Hasan KIRMIZI, Güzem Can Yayınları
4. Meslek Yüksekokulları İçin Genel İletişim, Editör: Uğur DEMİRAY ,Pegem A Yayınları
References: 1.Genel İletişim Meslek Yüksekokulları İçin. Prof.Dr.İrfan Çağlar, Yrd.Doç.Dr. Sabiha Kılıç , Nobel Yayıncılık , 2012

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Attendance 10 % 10
Homework Assignments 1 % 0
Presentation 1 % 0
Midterms 1 % 40
Final 1 % 50
Total % 100
PERCENTAGE OF SEMESTER WORK % 50
PERCENTAGE OF FINAL WORK % 50
Total % 100

ECTS / Workload Table

Activities Number of Activities Workload
Course Hours 14 28
Study Hours Out of Class 11 44
Midterms 1 1
Final 1 2
Total Workload 75

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Being able to identify problems and ask right questions
2) Having problem solving skills and developing necessary analytical attitude
3) Comprehending theoretical arguments along with counter arguments in detail
4) Gaining awareness of lifelong learning and being qualified for pursuing graduate education
5) Applying theoretical concepts in project planning
6) Communicating efficiently by accepting differences and carrying out compatible teamwork
7) Increasing efficiency rate in business environment
8) Developing innovative and creative solutions in face of uncertainty
9) Researching to gather information for understanding current threats and opportunities in business
10) Being aware of the effects of globalization on society and business while deciding
11) Possessing digital competence and utilizing necessary technology
12) Communicating in at least one foreign language in academic and daily life
13) Possessing managing skills and competence
14) Deciding with the awareness of the legal and ethical consequences of business operations
15) Expressing opinions that are built through critical thinking process in business and academic environment