MBA (TURKISH, NONTHESIS)
Master	TR-NQF-HE: Level 7	QF-EHEA: Second Cycle	EQF-LLL: Level 7

Course Introduction and Application Information

Course Code	Course Name	Semester	Theoretical	Practical	Credit	ECTS
ISL5073	Business Process Analysis	Fall	3	0	3	8

This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction:	Turkish
Type of course:	Departmental Elective
Course Level:
Mode of Delivery:	Face to face
Course Coordinator :
Course Lecturer(s):	Prof. Dr. SELİM ZAİM
Recommended Optional Program Components:	- Changes in the Business Process Management and traditional information systems
Course Objectives:	The objective of the course is to describe the main components of business process analysis, to give information about the business process in general, functional organizations and processes, re-engineering, process measurements, analysis methods, improvement techniques, the influence of IT on the subject.

Learning Outcomes

The students who have succeeded in this course;
- To get the idea of process concept and get a viewpoint throughout process concept
- Analysis of the business processes and define the KPI for improvement of these processes
- To understand the relation of the organizational structures with the business process modeling and analysis
- Usage of IT tools for business process modeling and management

Course Content

- Introduction to Business processes (=processes), analysis and modeling
- Transition from the traditional organizational structures to process based organizations
- Discovering and defining business processes and environment of these processes, process theory and process patterns
- Business process modeling techniques and standarts
- Business process improvement and simulation
- Business process modeling and analysis tools (demo and problem solving)
- Transition to Enterprise Architecture
- Business Process Management Systems and relations with IT
- Business Process Management projects and management of such projects

Weekly Detailed Course Contents

Week	Subject	Related Preparation
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Sources

Course Notes / Textbooks:

Ders kitabı kullanılmadı, ders notları yayınlandı.

References:

1. Havey Michael, “Essential Business Process Modeling”, O’Reilly, 2005.
2. Draheim Dirk, ”Business Process Technology ”, Springer, 2010.
3. Sharp Alec, “Workflow Modeling”, Artech House Publishers, 2001.
4. Weske Mathias, “Business Process Management”, Springer, 2007.
5. Association of Business Process Management Professional, “Guide to the BPM Common Body of Knowledge – BPM CBOK”, V2 2nd Release, 2009.
6. Lankhorst Marc, “Enterprise Architecture at Work”, Springer, 2009.
7. Andersen Bjørn, “Business Process Improvement Toolbox”, ASQ Quality Press, 2007.
8. Madison Don, “Process Mapping, Improvement and Management”, Paton Press, 2005.

Evaluation System

Semester Requirements	Number of Activities	Level of Contribution
Attendance	1	% 5
Homework Assignments	3	% 5
Project	1	% 25
Midterms	1	% 30
Final	1	% 35
Total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
Total		% 100

ECTS / Workload Table

Activities	Number of Activities	Duration (Hours)	Workload
Course Hours	14	3	42
Project	1	10	10
Homework Assignments	3	5	15
Midterms	1	2	2
Final	1	2	2
Total Workload			71

Contribution of Learning Outcomes to Programme Outcomes

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	Being able to develop and deepen their knowledge in the same or a different field at the level of expertise, based on undergraduate level qualifications.	5
2)	To be able to comprehend the interdisciplinary interaction with which the field is related.	4
3)	To be able to use the theoretical and applied knowledge at the level of expertise acquired in the field.	4
4)	To be able to interpret and create new knowledge by integrating the knowledge gained in the field with the knowledge from different disciplines.	4
5)	To be able to solve the problems encountered in the field by using research methods.	5
6)	To be able to systematically transfer current developments in the field and their own studies to groups in and outside the field, in written, verbal and visual forms, by supporting them with quantitative and qualitative data.	3
7)	To be able to critically examine social relations and the norms that guide these relations, to develop them and take action to change them when necessary.	5
8)	To be able to critically evaluate the knowledge and skills acquired in the field of expertise and to direct their learning.	3
9)	To be able to supervise and teach these values by observing social, scientific, cultural and ethical values in the stages of collecting, interpreting, applying and announcing the data related to the field.	5
10)	To be able to develop strategy, policy and implementation plans in the fields related to the field and to evaluate the obtained results within the framework of quality processes.	4
11)	To be able to use the knowledge, problem solving and/or application skills they have internalized in their field in interdisciplinary studies.	3
12)	Being able to independently carry out a work that requires expertise in the field.	5
13)	To be able to develop new strategic approaches for the solution of complex and unpredictable problems encountered in applications related to the field and to produce solutions by taking responsibility.	4
14)	Being able to lead in environments that require solving problems related to the field.	5