TDS1007 Medical Services CommunicationBahçeşehir UniversityDegree Programs OPTICIANRY (TURKISH)General Information For StudentsDiploma SupplementErasmus Policy StatementNational QualificationsBologna Commission
OPTICIANRY (TURKISH)
Associate TR-NQF-HE: Level 5 QF-EHEA: Short Cycle EQF-LLL: Level 5

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
TDS1007 Medical Services Communication Spring 2 0 2 5

Basic information

Language of instruction: Turkish
Type of course: Must Course
Course Level: Associate (Short Cycle)
Mode of Delivery: Face to face
Course Coordinator : Instructor FIRAT KARA
Course Lecturer(s): Instructor AYBİKE ELİF BOLCAN
Instructor FIRAT KARA
Recommended Optional Program Components: Archive
Course Objectives: The objectives of this course are to define basic concepts and models of communication; to analyse new communication technologies; to enable students to gain knowledge about interpersonal communicaiton, teamwork, problem solving strategies and ethical issues in communication.

Learning Outcomes

The students who have succeeded in this course;
1- Use skills for effective speaking and listening.
2- Define different views on the new communication technologies.
3- Define ethical issues in communication.
4- Apply basic principles of teamwork.

Course Content

This course covers topics about communication, functions of communication, ethical issues in communication, communication theories, types of communication, new communication technologies, speaking and listening skills, essential factors for effective communication in health organisations.

Weekly Detailed Course Contents

Week Subject Related Preparation
1) Definition and Importance of Communication None
2) Dimensions of Communication None
3) Types of Communication None
4) Communication Barriers None
5) Health and Health Communication Concepts None
6) The Importance of Health Communication None
7) Creating a Behavior Change in the Field of Health None
8) Midterm None
9) Patient-Health Worker Communication None
10) Communication with Patient Relatives None
11) Communication with Patients' Relatives II None
12) Communication with Difficult Patients None
13) Communication among Healthcare Professionals None
14) Health Literacy None

Sources

Course Notes / Textbooks: Okay, A. Sağlık İletişimi, MediaCat Kitapları, İstanbul, 2009.
Marziye İlhan, Sağlık Çalışanları ve Adayları İçin Sağlık Çalışanlarının İletişimi, İstanbul, Beta Yayınevi, 2018.İnci Çınarlı, 21. Yüzyıl İçin Sağlık İletişimi, Ankara, Nobel Kitabevi,2019.
References:

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Midterms 1 % 40
Final 1 % 60
Total % 100
PERCENTAGE OF SEMESTER WORK % 40
PERCENTAGE OF FINAL WORK % 60
Total % 100

ECTS / Workload Table

Activities Number of Activities Duration (Hours) Workload
Course Hours 13 2 26
Study Hours Out of Class 14 7 98
Midterms 1 1 1
Final 1 2 2
Total Workload 127

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) The student acquires theoretical and practical knowledge related to his field at a basic level. 2
2) The student owns information about moral discipline and ethical rules related to his field. 1
3) The student uses theoretical and practical knowledge related to his field at a basic level; basic fundamental computer programs and related technologies. 1
4) The student manages a duty independently by using the knowledge about his field at a basic level. 5
5) The student evaluates the knowledge about his field at a basic level with a critical approach, he designates his learning needs and directs his learning. 5
6) The student uses information and communication technologies with at least at basic level of European Computer Using Licence basic level of computer software which his field of study requires. 3
7) The student complies with and contributes to quality management and processes. 3
8) The student has sufficient consciousness about individual and public health, environmental protection and work safety issues. 1
9) The student acts in accordance with laws, regulations, legislations and professional ethics related to individual duties, rights and responsibilities. 1