ENM4102 Knowledge ManagementBahçeşehir UniversityDegree Programs SOFTWARE ENGINEERINGGeneral Information For StudentsDiploma SupplementErasmus Policy StatementNational QualificationsBologna Commission
SOFTWARE ENGINEERING
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
ENM4102 Knowledge Management Fall 3 0 3 6
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction: English
Type of course: Non-Departmental Elective
Course Level: Bachelor’s Degree (First Cycle)
Mode of Delivery: Face to face
Course Coordinator : Dr. Öğr. Üyesi DİDEM YILDIZ
Recommended Optional Program Components: None
Course Objectives: Developing a basic understanding of the importance of knowledge as a resource in organisations. Identifying and applying approaches in managing individual, group and organisational level knowledge processes.

Learning Outcomes

The students who have succeeded in this course;
The students who have succeeded in this course will be able to
- Apply theories and practice of knowledge and intellectual capital management;
- Understand importance of knowledge management process on business and economy;
- Formulate action plans for knowledge intensive organisations;
- Distinguish industrial management era and knowledge management era;
- Analyse characteristics of knowledge intensive organisations.

Course Content

During the course theories and applications in knowledge management will be discussed. Knowledge management concept and its effect on organisations and economy will be explained. Effect of technological improvements and their relationship with knowledge management will be covered. Course will be supported via business cases that will be discussed in class.

Weekly Detailed Course Contents

Week Subject Related Preparation
1) Introduction, Course Overview, Knowledge Management Concept N/A
2) Foundations of Knowledge Management Textbooks and presentations
3) Technology and Knowledge Management Textbooks and presentations
4) The Knowledge Creation Process Textbooks and presentations
5) Knowledge as a Strategic Asset Textbooks and presentations
6) Knowledge based organisations Textbooks and presentations
7) Developing a knowledge strategy Textbooks and presentations
8) Knowledge management tools and portals Textbooks and presentations
9) Evaluation of Knowledge Management effectiveness: Tools and metrics Textbooks and presentations
10) Networks and Social Capital Textbooks and presentations
11) Innovation and Knowledge Management Textbooks and presentations
12) Leadership and Knowledge Management Textbooks and presentations
13) Managing Knowledge Workers Textbooks and presentations
14) Global issues in knowledge management Textbooks and presentations

Sources

Course Notes / Textbooks: North, K.; Kumta, G. (2014): Knowledge Management: Value Creation Through Organizational Learning. Springer.

Jashopara A (2011), Knowlegde Management: An integrated approach, 2ed, Prentice Hall

Davenport, Thomas H. & Prusak, Laurence(2000). Working Knowledge: How Organizations Manage What They Know. Boston, MA: Harvard Business School Press.
References: Yok- N/A

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Attendance 1 % 10
Homework Assignments 10 % 20
Midterms 1 % 30
Final 1 % 40
Total % 100
PERCENTAGE OF SEMESTER WORK % 60
PERCENTAGE OF FINAL WORK % 40
Total % 100

ECTS / Workload Table

Activities Number of Activities Workload
Course Hours 14 42
Study Hours Out of Class 14 70
Homework Assignments 10 30
Midterms 1 3
Final 1 3
Total Workload 148

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Be able to specify functional and non-functional attributes of software projects, processes and products.
2) Be able to design software architecture, components, interfaces and subcomponents of a system for complex engineering problems.
3) Be able to develop a complex software system with in terms of code development, verification, testing and debugging.
4) Be able to verify software by testing its program behavior through expected results for a complex engineering problem.
5) Be able to maintain a complex software system due to working environment changes, new user demands and software errors that occur during operation.
6) Be able to monitor and control changes in the complex software system, to integrate the software with other systems, and to plan and manage new releases systematically.
7) Be able to identify, evaluate, measure, manage and apply complex software system life cycle processes in software development by working within and interdisciplinary teams.
8) Be able to use various tools and methods to collect software requirements, design, develop, test and maintain software under realistic constraints and conditions in complex engineering problems.
9) Be able to define basic quality metrics, apply software life cycle processes, measure software quality, identify quality model characteristics, apply standards and be able to use them to analyze, design, develop, verify and test complex software system.
10) Be able to gain technical information about other disciplines such as sustainable development that have common boundaries with software engineering such as mathematics, science, computer engineering, industrial engineering, systems engineering, economics, management and be able to create innovative ideas in entrepreneurship activities.
11) Be able to grasp software engineering culture and concept of ethics and have the basic information of applying them in the software engineering and learn and successfully apply necessary technical skills through professional life.
12) Be able to write active reports using foreign languages and Turkish, understand written reports, prepare design and production reports, make effective presentations, give clear and understandable instructions.
13) Be able to have knowledge about the effects of engineering applications on health, environment and security in universal and societal dimensions and the problems of engineering in the era and the legal consequences of engineering solutions.