ISM5303 Operations ManagementBahçeşehir UniversityDegree Programs ENGINEERING MANAGEMENT (TURKISH, NON-THESIS)General Information For StudentsDiploma SupplementErasmus Policy StatementNational QualificationsBologna Commission
Master TR-NQF-HE: Level 7 QF-EHEA: Second Cycle EQF-LLL: Level 7

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
ISM5303 Operations Management Spring 3 0 3 8

Basic information

Language of instruction: Turkish
Type of course: Must Course
Course Level:
Mode of Delivery: Face to face
Course Coordinator : Prof. Dr. ERKAN BAYRAKTAR
Course Lecturer(s): Dr. Öğr. Üyesi ADNAN ÇORUM
Recommended Optional Program Components: None
Course Objectives: Aim of the course is to show the students how to create a competitive advantage through OM in the marketplace by conveying a set of skills and tools they can actually apply.

Learning Outcomes

The students who have succeeded in this course;
• Discussing and developing a production strategy
• Forecasting the demand and identify the elements of the demand
• Identify the winning product/service characteristics
• Define the quality for a product/service
• Identify the different capacity management strategies
• Defining and managing the inventory
• Differentiate the different production management approaches such as lean vs. MRP

Course Content

Operations management (OM) is the core discipline area that underpins the day-to-day running of any enterprise. This course in OM focuses on the demand management, facility planning, quality management, capacity planning, inventory and production management and supply chain management.

Weekly Detailed Course Contents

Week Subject Related Preparation
1) Introduction to Operations Management
2) Business and Operations strategies
3) Product design
4) service design
5) demand Management
6) location and layout
7) Processs Design, Reengineering
8) Process analysis, and work measurement
9) Quality, Total Quality Management
10) Inventory management
11) Capacity Planning and Aggregate Planning
12) Push Systems: MRP/ERP Lean Production
13) Supply Chain Management: Procurement, supplier partnership, outsourcing, 3PL
14) Term Project Presentations


Course Notes / Textbooks: Krajewski, Ritzman, Malhotra (2013): Üretim Yönetimi / Operations Management, Çev. Editörü, Semra BİRGÜN, 9. Basım, NOBEL Akademik Yayıncılık.
Bayraktar, E. (2007): Üretim ve Hizmet Süreçlerinin Yönetimi, Çağlayan Kitabevi.
Goldratt, E.M. & Cox , J. (2006): Amaç, Optimist, İstanbul.
References: Doğruer, Mete (2005): üretim Organizasyonu ve Yönetimi, Alfa Yayınları.
Stevenson, W.J. (2012): Operations Management, 11. Ed., McGraw Hill.

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Attendance 10 % 0
Application 1 % 0
Quizzes 1 % 0
Presentation 1 % 0
Project 1 % 20
Midterms 1 % 35
Final 1 % 45
Total % 100
Total % 100

ECTS / Workload Table

Activities Number of Activities Duration (Hours) Workload
Course Hours 14 3 42
Study Hours Out of Class 14 6 84
Presentations / Seminar 1 3 3
Project 1 42 42
Midterms 1 3 3
Paper Submission 1 12 12
Final 1 3 3
Total Workload 189

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
Program Outcomes Level of Contribution
1) To be process oriented
2) To integrate technical specifications with management functions
3) To improve management skills by taking into account the economic, social and environmental conditions
4) To launch fast and agile decision-making process
5) To lead disciplinary and multi-disciplinary teams, to develop solution approaches in complex situations, to work individually and to take responsibility
6) To have conscious of professional and ethical responsibility
7) To be aware of economic and legal implications of engineering solutions
8) To have ability of selection and efficient use of modern techniques, equipments and information technologies for engineering management
9) To have verbal and oral effective communication skills by using visual methods in Turkish and English
10) To have conscious of necessity to lifelong learning
11) To be aware of entrepreneurship, sustainability and innovation
12) To be capable of designing and conducting experiments and collecting data, analyzing and interpreting results