BANKING AND INSURANCE MANAGEMENT (TURKISH) | |||||
Associate | TR-NQF-HE: Level 5 | QF-EHEA: Short Cycle | EQF-LLL: Level 5 |
Course Code | Course Name | Semester | Theoretical | Practical | Credit | ECTS |
IB4323 | Special Topics in Cross Cultural Management | Spring Fall |
3 | 0 | 3 | 6 |
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester. |
Language of instruction: | English |
Type of course: | Non-Departmental Elective |
Course Level: | Associate (Short Cycle) |
Mode of Delivery: | Face to face |
Course Coordinator : | Dr. Öğr. Üyesi AYLA ESEN |
Course Lecturer(s): |
Dr. Öğr. Üyesi AYLA ESEN |
Recommended Optional Program Components: | None |
Course Objectives: | The increase in both diversity and globalization in business require that employees, especially managers, develop cross-cultural competence to work effectively in international assignments, on cross-cultural teams, with increasingly diverse customers and clients, and to effectively compete or collaborate with competitors, suppliers, partners, and relevant stakeholders, such as governments and other public bodies. Effective training and exposure to cultural differences around the world can help employees learn to be more successful in a variety of business settings. This course seeks to provide students with an understanding of effective cross-cultural management and the challenges that are likely to be faced while working internationally. The course focuses on international organizational behavior and human resource issues and practices in transnational organizations. The course is divided into three modules: (a) understanding the effects of culture on attitudes and behavior, (b) organizational and human resource issues such as teamwork, leadership, and negotiation, and (c) preparation for working in or working with people in international assignments. |
The students who have succeeded in this course; The students who have succeeded in this course; 1. Understand how people, groups, organizations, and societies become infused with culture. 2. Define one’s own culture and the differences from own versus other cultures from an analytical and conceptual perspective. 3. Analyze the impact of culture on decision making, leadership and motivation. 4. Identify how cultural diversity affects communication and negotiation processes. 5. Understand the dynamics of multicultural teams and discuss how to effectively manage multicultural groups and teams. VII- Learns how cross-cultural negotiations are carried on. VIII- Understands the formation of global alliances and strategy implementation. IX- Identifies the different organizational structures and control systems. X- Understands the strategies used in staffing, training and compensation for global operations. XI- Learns how to motivate and lead international teams. |
Ch1 Determinants of Culture Ch2 Dimensions of Culture in Business Ch 3 Business Cultures in the Western World Ch 4 Business Cultures in Asia, Africa & Middle East Ch 5 Cultural Dimensions & Dilemmas Ch 6 Culture & Styles of Management CH 7 Culture & Corporate Structure CH 8 Culture & Leadership Ch 9 Culture & Corporate Strategy Ch 10 Cultural Change in Organizations Ch 11 Culture & International Marketing Management Ch 12 Cultural Diversity in Organizations Ch 13 Business Communication Across Cultures Ch 14 Barriers to Intercultural Communication Ch 15 Negotiating Internationally Ch 16 Working with International Teams Ch 17 Conflicts & Cultural Differences Ch 18 Developing Intercultural Communicative Competence |
Week | Subject | Related Preparation |
1) | The Global Manager’s Environment -Assessing the Environment—Political, Economic, Legal, Technological Case 1: Lincoln Electric: Venturing Abroad ARTICLE 1-THE NEED FOR CORPORATE GLOBAL MINDSET | None |
2) | Managing Interdependence: Social Responsibility and Ethics Case 2: Ellen Moore (A): Living and Working in Korea ARTICLE 2-THE GLOBAL ENTREPRENENEUR ARTICLE 3-THE EFFECT OF NATIONAL CULTURE | None |
3) | Understanding the Role of Culture Case 3: Intel in China Case 4: Dr. Sergio Ceccuzzi and SMI: Negotiating Cross-Border Acquisitions in Europe Sebenius, The Hidden Challenge of Cross-Border Negotiations ARTICLE 4-MANAGING DIFFERENCES -THE CENTRAL CHALLENGE OF GLOBAL STRATEGY | None |
4) | Communicating Across Cultures Case: 5- AES in Nigeria ARTICLE 5-GLOBAL STRATEGIES IN CHANGING GLOBAL COMPETİTİVE LANDSCAPE | |
5) | Cross-cultural Negotiation Case:6- Infosys Technologies ARTICLE 6-GLOBAL GAMESMANSHIP | None |
6) | Decision Making in cross-cultural settings ARTICLE 7-LEARNING IN STRATEGIC ALLIANCES ARTICLE 8-MEASURING PERFORMANCE OF JOINT VENTURES | None |
7) | Formulating Strategy ARTICLE 9-THE DUBIOUS LOGIC OF MEGAMERGERS | None |
8) | Global Alliances and Strategy Implementation Case 8- Mabuchi Motor Co., Ltd. ARTICLE 10-GLOBAL STRATEGY LESSONS FROM JAPANESE AND KOREANS | None |
9) | Organization Structure and Control Systems Case 7-Google ARTICLE 11-GLOBAL MANAGERS PERCEPTIONS OF CULTURAL COMPETENCE | None |
10) | Staffing and Compensation for Global Operations ARTICLE 12-GLOBAL LEADERSSHİP SUCCESS THROUGH EMOTIONAL AND CULTURAL INTELLIGENCE | None |
11) | Training for overseas operations ARTICLE 13-CAN AMERICAN MANAGEMENT CONCEPTS WORK IN RUSSIA | None |
12) | 12 Week: Developing a Global Management Cadre ARTICLE 14-CHALLENGE FOR MULTINATIONALS IN CHINA CASE 9 –HONDA | None |
13) | Week: Motivating and Leading | None |
14) | How to be an expatriate Manager ARTICLE 14-CHALLENGE FOR MULTINATIONALS IN CHINA CASE 9 –HONDA | None |
Course Notes / Textbooks: | TEXTBOOK: International Management: Managing Across Borders and Cultures, Text and Cases, 7/E Deresky. 2011 Required Readings: Cases and Articles from HBR. |
References: | Mevcut değil..not avaiable |
Semester Requirements | Number of Activities | Level of Contribution |
Attendance | 14 | % 10 |
Project | 1 | % 20 |
Midterms | 1 | % 25 |
Final | 1 | % 45 |
Total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 35 | |
PERCENTAGE OF FINAL WORK | % 65 | |
Total | % 100 |
Activities | Number of Activities | Workload |
Course Hours | 14 | 40 |
Final | 11 | 40 |
Total Workload | 80 |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | To have the ability to understand the basic concepts of Banking and Insurance and to be able to use them effectively in business. | |
2) | To have the ability to work individually or in a team when needed on matters related to his/her profession and to follow and apply the developments in his/her sector. | |
3) | To be equipped with the necessary knowledge to carry out the legal responsibilities and to follow the related regulations in their sector. | |
4) | To understand the importance of banking and insurance from the point of the state’s economy and enterprises and to express this importance properly. | |
5) | To be able to use the computer as well as the profession requires and to be able to do work, accumulate knowledge and to use this knowledge relevantly and effectively. | |
6) | To make them gain the ability to find practical solutions for the problems of daily commercial activities and to take correct decisions. | |
7) | To be able to take responsibilities in banking and insurance sector and more generally in the finance sector and to be qualified to start his/her own business after the legal requirements have been met. | |
8) | To have the competency to carry out the accountancy related to banking and insurance. | |
9) | To have the competency to build effective customer relations and to have effective communication and persuasion skills. | |
10) | To be able to determine the accumulated knowledge druring the education in line with the cause and effect relations and to be able to have the necessary professional qualifications to know where, when and how to use his/her knowledge. |