LOGISTIC MANAGEMENT | |||||
Bachelor | TR-NQF-HE: Level 6 | QF-EHEA: First Cycle | EQF-LLL: Level 6 |
Course Code | Course Name | Semester | Theoretical | Practical | Credit | ECTS |
SKY3077 | Human Relations and Communication | Spring | 2 | 0 | 2 | 6 |
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester. |
Language of instruction: | Turkish |
Type of course: | Non-Departmental Elective |
Course Level: | Bachelor’s Degree (First Cycle) |
Mode of Delivery: | Face to face |
Course Coordinator : | Dr. Öğr. Üyesi PINAR PEKTEKİN |
Recommended Optional Program Components: | none |
Course Objectives: | development of students’ communication skills, make a contribute them about good human relations and communication experience |
The students who have succeeded in this course; 1 Students will comprehend the role of value judgments in communication 2 Students will learn about the problems that result from sender/receiver in interpersonal communication. 3 Students will comprehend the importance of empathy in positive communication 4 Students will understand the importance of emotions and their role in communication, as well as the importance of the parent-teacher relationship, the teacher-teacher relationship and the teacher-student relationship 5 Students will learn about the basic concepts of communication, communication models,components of communication and human communication. |
Introduction of the course Kinds and models of communication Communication in family Communication at school Communication in organizations Empathy Communication problems The reasons of communication problems Effective speaking Effective listening Body language Rights and responsibilities Values and their role in communication |
Week | Subject | Related Preparation |
1) | Introduction of the course | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
2) | Kinds and models of communication | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
3) | Communication in family | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
4) | Communication at school | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
5) | Communication in organizations | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
6) | Empathy | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
7) | Communication problems | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
8) | Mid-Term | |
9) | The reasons of communication problems | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
10) | Effective speaking | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
11) | Effective listening | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
12) | Body language | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
13) | Rights and responsibilities | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
14) | Values and their role in communication | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
Course Notes / Textbooks: | Haftalık olarak verilecektir./Will be given weekly. |
References: | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. |
Semester Requirements | Number of Activities | Level of Contribution |
Midterms | 1 | % 40 |
Final | 1 | % 60 |
Total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 40 | |
PERCENTAGE OF FINAL WORK | % 60 | |
Total | % 100 |
Activities | Number of Activities | Duration (Hours) | Workload |
Course Hours | 14 | 2 | 28 |
Study Hours Out of Class | 12 | 10 | 120 |
Midterms | 1 | 1 | 1 |
Final | 1 | 1 | 1 |
Total Workload | 150 |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | To correctly identify the problems and to be able to ask the correct questions | |
2) | To have the ability for problem solving and to utilize analytical approach in dealing with the problems | |
3) | To be able to identify business processes and use them to increase the productivity in logistics system. | |
4) | To be fully prepared for a graduate study | 2 |
5) | Awareness of the new advancements in Information and Communications Technologies (ICT) and to be able to use them in logistics management effectively. internet and the electronic world | |
6) | To understand the components of logistics as well as the importance of the coordination among these components. | |
7) | To know the necessary ingredients for improving the productivity in business life | |
8) | To think innovatively and creatively in complex situations | 4 |
9) | To act and think both regionally and internationally | |
10) | To understand the demands and particular questions of globalization | |
11) | Aware of the two way interaction between globalization and logistics; as well as to use this interaction for increasing the productivity. | |
12) | To be able to use at least one foreign language both for communication and academic purposes | 2 |
13) | To acquire leadership qualities but also to know how to be a team member | |
14) | To understand the importance of business ethics and to apply business ethics as a principal guide in both business and academic environment |