ORAL AND DENTAL HEALTH (TURKISH)
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code	Course Name	Semester	Theoretical	Practical	Credit	ECTS
IAY2009	Management and Organization in Health Institutions	Spring	2	0	2	3

This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction:	Turkish
Type of course:
Course Level:	Associate (Short Cycle)
Mode of Delivery:	E-Learning
Course Coordinator :	Instructor NESLİHAN BEKTAŞ
Course Lecturer(s):	Assist. Prof. AYBİKE ELİF BOLCAN Assist. Prof. İLKAY TURAN
Recommended Optional Program Components:	None
Course Objectives:	The aim of this course is to know the management techniques and practices required in every department of the enterprises and to gain skills.

Learning Outcomes

The students who have succeeded in this course;
1. Explain the terms of management and organization science.
2. Explains classical, neoclassical and modern management thought movements.
3. Knows management functions.
4. Knows new management techniques.
5. Knows and explains the elements that make up the organization.
6. Divides the organization according to various bases.
7. Can prepare organization chart.
8. Knows the new organization models and techniques.

Course Content

The birth of the science of management and its historical development process, The History of Management Science and Theories 1-2-3, Management Processes, Managerial Styles, Characteristics of a Successful Manager and Ways of Acquiring them, Innate Characteristics, Educational Characteristics, Educational Characteristics, Personal Characteristics, Importance of Communication in Health Institutions Management, Motivation and Importance in Health Institutions Management, Conflict and Management in Health Institutions Management, Health Services and Health Management

Weekly Detailed Course Contents

Week	Subject	Related Preparation
1)	Management Concepts	Non
2)	Emergence and Historical Development of Management Science	Non
3)	Classical, Neoclassical and Modern Management Theories	Non
4)	Functions of Management, Planning	Non
5)	Organization	Non
6)	Command	Non
7)	Coordination	Non
8)	Control	Non
9)	Contemporary Perspectives on Management and Organization, Total Quality Management	Non
10)	Network Organizations, Reengineering	Non
11)	Outsourcing, Benchmarking	Non
12)	Empowerment, Delayering	Non
13)	Learning Organizations, Management by Objectives	Non
14)	Virtual Organizations, Customer relations	Non

Sources

Course Notes / Textbooks:	Yönetim ve Organizasyon-Nurullah GENÇ Yönetim ve Organizasyon -Şerif ŞİMŞEK DilaverTengilimoğlu ve Arkadaşları(2012) “Sağlık İşletmeleri Yönetimi”, Nobel Yayınları, Ankara Stephen M. Shortell, Arnold D. Kaluzny (2000) "Health Care Management''
References:	Yönetim ve Organizasyon-Nurullah GENÇ Yönetim ve Organizasyon -Şerif ŞİMŞEK DilaverTengilimoğlu ve Arkadaşları(2012) “Sağlık İşletmeleri Yönetimi”, Nobel Yayınları, Ankara Stephen M. Shortell, Arnold D. Kaluzny (2000) "Health Care Management''

Evaluation System

Semester Requirements	Number of Activities	Level of Contribution
Homework Assignments	1	% 10
Midterms	1	% 30
Final	1	% 60
Total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
Total		% 100

ECTS / Workload Table

Activities	Number of Activities	Duration (Hours)	Workload
Course Hours	14	2	28
Study Hours Out of Class	14	2	28
Homework Assignments	3	5	15
Quizzes	1	1	1
Midterms	1	1	1
Final	1	2	2
Total Workload			75

Contribution of Learning Outcomes to Programme Outcomes

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	The ability to have basic theoretical and practical knowledge about the field of oral and dental health.
2)	The use of theoretical knowledge related to the field in practice.
3)	To be able to behave in accordance with the basic professional legal regulations and ethical rules related to the field
4)	use the necessary technologies and equipment related to the field, to transfer professional knowledge through written, verbal / non-verbal communication
5)	Being able to update the knowledge, skills and competencies related to the field with the awareness of lifelong learning and express oneself personally and professionally.
6)	Effective use of the terminology of the related field.
7)	Ability to manage front office management and patient relations in dental clinics
8)	Preparing the patient before dental treatment and performing four-handed dentistry practices
9)	Effectively performing the sterilization and disinfection process in dental clinics
10)	Organization of workflow and communication with business solution partners in dental clinics