TDS2016 Medical Services MarketingBahçeşehir UniversityDegree Programs LOGISTICS (TURKISH)General Information For StudentsDiploma SupplementErasmus Policy StatementNational QualificationsBologna Commission
LOGISTICS (TURKISH)
Associate TR-NQF-HE: Level 5 QF-EHEA: Short Cycle EQF-LLL: Level 5

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
TDS2016 Medical Services Marketing Fall
2 0 2 3
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction: Turkish
Type of course: Non-Departmental Elective
Course Level: Associate (Short Cycle)
Mode of Delivery: Face to face
Course Coordinator : Instructor FIRAT KARA
Course Lecturer(s): Instructor FIRAT KARA
Recommended Optional Program Components: Library
Course Objectives: This lesson aims to teach concept of marketing and its kinds, fundamental elements of marketing in health care services.

Learning Outcomes

The students who have succeeded in this course;
The students who pass this lesson;

1- Sorts the fundamental elements of health care marketing.
2- Analyse and comment buying manners of health care consumers.

Course Content

This lesson contains description of marketing.

Weekly Detailed Course Contents

Week Subject Related Preparation
1) Definition of marketing, marketing mix, legislation on advertising in health care, anti-marketing views in health care and different country practices
2) Definition of marketing, marketing mix, legislation on advertising in health care, anti-marketing views in health care and different country practices
3) General features of services and aspects that differentiate health services, definition of health, factors of production in health services
4) General features of services and aspects that differentiate health services, definition of health, factors of production in health services
5) Definition of market, conditions required for realization of marketing, emergence of demand and demand types, evolution of marketing understanding
6) The boundaries of the health sector, the value chain, the concept of competition, the factors that determine competition, the strategies providing competitive advantage, sectoral concentration and concentration criteria
7) Definition of market segmentation, vertical and lateral market segmentation, merging and decomposition strategies, health service applications
8) midterm
9) Price, pricing and types of health services, pricing strategies and application of health services, positioning power of price
10) Distribution function in healthcare, retail mix, distribution channel preferences in healthcare, value chain management
11) Product launch, promotion, promotion mix in healthcare
12) Product launch, promotion, promotion mix, health communication, marketing versus public relations in healthcare
13) Customer orientation, the hierarchy of interaction between the healthcare institution and its patients
14) Product in health services, product life cycle concept, types, service mix and product strategies in health care institutions

Sources

Course Notes / Textbooks: Weekly distributed by the course lecturer.

References: Dilaver Tengilimoğlu, Sağlık Hizmetleri Pazarlaması, Siyasal Kitabevi, 2011.

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Midterms 1 % 40
Final 1 % 60
Total % 100
PERCENTAGE OF SEMESTER WORK % 40
PERCENTAGE OF FINAL WORK % 60
Total % 100

ECTS / Workload Table

Activities Number of Activities Duration (Hours) Workload
Course Hours 13 2 26
Study Hours Out of Class 14 4 56
Midterms 1 1 1
Final 1 2 2
Total Workload 85

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) To have knowledge about logistics operations and the basic legislation
2) To have knowledge about the politics, corporations and the developments in logistics.
3) To have knowledge about the economical life and the basic features of the enterprises that take place in logistics sector.
4) To have knowledge about the documents that are used in logistics and how to prepare them.
5) To have knowledge about the new marketing and sales techniques and the principles of opening to new markets.
6) To have knowledge and consciousness about the job security, worker health and environment protection in logistics sector.
7) To have knowledge and consciousness about the basic legal attainments, social responsibility, ethics and social security rights in logistics.
8) To be involved in communication network in logistics sector and follow the developments. 2
9) To have the ability to comment and evaluate the classical and current theories by taking into account the developments in logistics and supply chain areas.
10) To have the basic knowledge about foreign trade and customs legislation.
11) To have knowledge about relationship between foreign trade and logistics management.
12) To have basic knowledge in at least one foreign language.
13) He/she can use information and communication tecnologies that necessary for their area, follows technological change and applies new technologies to business system.