BANKING AND INSURANCE MANAGEMENT (TURKISH)
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code	Course Name	Semester	Theoretical	Practical	Credit	ECTS
TDS2011	Office Management	Spring	2	0	2	3

This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction:	Turkish
Type of course:	Non-Departmental Elective
Course Level:	Associate (Short Cycle)
Mode of Delivery:	Face to face
Course Coordinator :	Instructor DİLEK ELMA
Recommended Optional Program Components:	Archive
Course Objectives:	This lesson aims to teach description of office, functions of offices.

Learning Outcomes

The students who have succeeded in this course;
The students who pass this lesson;

1- Describe the concept of office and knows its functions.
2- Sort activity fields of offices.
3- Explain office workers.

Course Content

This lesson contains description of office, types of offices, the place of office in organisations.

Weekly Detailed Course Contents

Week	Subject	Related Preparation
1)	Concept of "Office" and Description of "Office"
2)	Functions of Offices
3)	Types of Office
4)	The place of Office in Organisations
5)	Activity Fields of Offices
6)	Change of Office Activities
7)	Transforming Conventional Offices into Modern Offices
8)	Office Workers
9)	Concept of "Management"
10)	Concept of "Office Management"
11)	Work Management in Offices
12)	Time management
13)	Office Design and Ergonomics
14)	General Review

Sources

Course Notes / Textbooks:	Ders Notları Haftalık Verilecektir. / Course Notes Will Be Delivered Weakly.
References:	Melih Topaloğlu, Hakan Koç, Büro Yönetimi

Evaluation System

Semester Requirements	Number of Activities	Level of Contribution
Quizzes	1	% 10
Homework Assignments	1	% 10
Midterms	1	% 20
Final	1	% 60
Total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
Total		% 100

ECTS / Workload Table

Activities	Number of Activities	Duration (Hours)	Workload
Course Hours	14	2	28
Study Hours Out of Class	14	2	28
Homework Assignments	3	5	15
Quizzes	1	1	1
Midterms	1	1	1
Final	1	2	2
Total Workload			75

Contribution of Learning Outcomes to Programme Outcomes

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	To have the ability to understand the basic concepts of Banking and Insurance and to be able to use them effectively in business.
2)	To have the ability to work individually or in a team when needed on matters related to his/her profession and to follow and apply the developments in his/her sector.
3)	To be equipped with the necessary knowledge to carry out the legal responsibilities and to follow the related regulations in their sector.
4)	To understand the importance of banking and insurance from the point of the state’s economy and enterprises and to express this importance properly.
5)	To be able to use the computer as well as the profession requires and to be able to do work, accumulate knowledge and to use this knowledge relevantly and effectively.
6)	To make them gain the ability to find practical solutions for the problems of daily commercial activities and to take correct decisions.
7)	To be able to take responsibilities in banking and insurance sector and more generally in the finance sector and to be qualified to start his/her own business after the legal requirements have been met.
8)	To have the competency to carry out the accountancy related to banking and insurance.
9)	To have the competency to build effective customer relations and to have effective communication and persuasion skills.
10)	To be able to determine the accumulated knowledge druring the education in line with the cause and effect relations and to be able to have the necessary professional qualifications to know where, when and how to use his/her knowledge.