LOGISTICS (TURKISH)
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code	Course Name	Semester	Theoretical	Practical	Credit	ECTS
BA4004	Communication Skills II	Fall	3	0	3	6

This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction:	English
Type of course:	Non-Departmental Elective
Course Level:	Associate (Short Cycle)
Mode of Delivery:	Face to face
Course Coordinator :	Prof. Dr. ÜMİT EROL
Recommended Optional Program Components:	None
Course Objectives:	This course is designed to provide students with the necessary tools and knowledge to build fluent, accurate and a confident communication skills.

Learning Outcomes

The students who have succeeded in this course;
Students who successfully completes this course will:
-be able to contribute to a group discussion expressing their opinions, varying views, and questions
-be able to use basic techniques to deliver a presentation to a specific audience
-be able to converse in a variety of professional and academic situations
-be able to participate in online discussions using web-based tools

Course Content

Speaking skills, Engaging with Others’ Ideas Empathy, disagreeing and refutation skills, academic speaking style, using communication skills in professional life

Weekly Detailed Course Contents

Week	Subject	Related Preparation
1)	Introduction
2)	Communication Process:
3)	Improving Speaking Skils
4)	Engaging with Others’ Ideas and Emphaty
5)	Disagreeing and refutation skills
6)	academic communication style
7)	Midterm
8)	Using communication skills in professional life
9)	Using communication skills in professional life
10)	Negotiation Techniques
11)	Communication in a Global World
12)	Effective Presentation Techniques
13)	Presentations
14)	Presentations

Sources

Course Notes / Textbooks:	various handouts
References:	various handouts

Evaluation System

Semester Requirements	Number of Activities	Level of Contribution
Homework Assignments	1	% 10
Project	1	% 20
Midterms	1	% 30
Final	1	% 40
Total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
Total		% 100

ECTS / Workload Table

Activities	Number of Activities	Workload
Course Hours	14	42
Study Hours Out of Class	16	40
Presentations / Seminar	4	8
Project	6	18
Homework Assignments	5	10
Midterms	1	5
Final	2	15
Total Workload		138

Contribution of Learning Outcomes to Programme Outcomes

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	To have knowledge about logistics operations and the basic legislation
2)	To have knowledge about the politics, corporations and the developments in logistics.
3)	To have knowledge about the economical life and the basic features of the enterprises that take place in logistics sector.
4)	To have knowledge about the documents that are used in logistics and how to prepare them.
5)	To have knowledge about the new marketing and sales techniques and the principles of opening to new markets.
6)	To have knowledge and consciousness about the job security, worker health and environment protection in logistics sector.
7)	To have knowledge and consciousness about the basic legal attainments, social responsibility, ethics and social security rights in logistics.
8)	To be involved in communication network in logistics sector and follow the developments.	2
9)	To have the ability to comment and evaluate the classical and current theories by taking into account the developments in logistics and supply chain areas.
10)	To have the basic knowledge about foreign trade and customs legislation.
11)	To have knowledge about relationship between foreign trade and logistics management.
12)	To have basic knowledge in at least one foreign language.
13)	He/she can use information and communication tecnologies that necessary for their area, follows technological change and applies new technologies to business system.