BANKING AND INSURANCE MANAGEMENT (TURKISH) | |||||
Associate | TR-NQF-HE: Level 5 | QF-EHEA: Short Cycle | EQF-LLL: Level 5 |
Course Code | Course Name | Semester | Theoretical | Practical | Credit | ECTS |
BA4004 | Communication Skills II | Fall | 3 | 0 | 3 | 6 |
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester. |
Language of instruction: | English |
Type of course: | Non-Departmental Elective |
Course Level: | Associate (Short Cycle) |
Mode of Delivery: | Face to face |
Course Coordinator : | Prof. Dr. ÜMİT EROL |
Recommended Optional Program Components: | None |
Course Objectives: | This course is designed to provide students with the necessary tools and knowledge to build fluent, accurate and a confident communication skills. |
The students who have succeeded in this course; Students who successfully completes this course will: -be able to contribute to a group discussion expressing their opinions, varying views, and questions -be able to use basic techniques to deliver a presentation to a specific audience -be able to converse in a variety of professional and academic situations -be able to participate in online discussions using web-based tools |
Speaking skills, Engaging with Others’ Ideas Empathy, disagreeing and refutation skills, academic speaking style, using communication skills in professional life |
Week | Subject | Related Preparation |
1) | Introduction | |
2) | Communication Process: | |
3) | Improving Speaking Skils | |
4) | Engaging with Others’ Ideas and Emphaty | |
5) | Disagreeing and refutation skills | |
6) | academic communication style | |
7) | Midterm | |
8) | Using communication skills in professional life | |
9) | Using communication skills in professional life | |
10) | Negotiation Techniques | |
11) | Communication in a Global World | |
12) | Effective Presentation Techniques | |
13) | Presentations | |
14) | Presentations |
Course Notes / Textbooks: | various handouts |
References: | various handouts |
Semester Requirements | Number of Activities | Level of Contribution |
Homework Assignments | 1 | % 10 |
Project | 1 | % 20 |
Midterms | 1 | % 30 |
Final | 1 | % 40 |
Total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 40 | |
PERCENTAGE OF FINAL WORK | % 60 | |
Total | % 100 |
Activities | Number of Activities | Workload |
Course Hours | 14 | 42 |
Study Hours Out of Class | 16 | 40 |
Presentations / Seminar | 4 | 8 |
Project | 6 | 18 |
Homework Assignments | 5 | 10 |
Midterms | 1 | 5 |
Final | 2 | 15 |
Total Workload | 138 |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | To have the ability to understand the basic concepts of Banking and Insurance and to be able to use them effectively in business. | |
2) | To have the ability to work individually or in a team when needed on matters related to his/her profession and to follow and apply the developments in his/her sector. | |
3) | To be equipped with the necessary knowledge to carry out the legal responsibilities and to follow the related regulations in their sector. | |
4) | To understand the importance of banking and insurance from the point of the state’s economy and enterprises and to express this importance properly. | |
5) | To be able to use the computer as well as the profession requires and to be able to do work, accumulate knowledge and to use this knowledge relevantly and effectively. | |
6) | To make them gain the ability to find practical solutions for the problems of daily commercial activities and to take correct decisions. | |
7) | To be able to take responsibilities in banking and insurance sector and more generally in the finance sector and to be qualified to start his/her own business after the legal requirements have been met. | |
8) | To have the competency to carry out the accountancy related to banking and insurance. | |
9) | To have the competency to build effective customer relations and to have effective communication and persuasion skills. | |
10) | To be able to determine the accumulated knowledge druring the education in line with the cause and effect relations and to be able to have the necessary professional qualifications to know where, when and how to use his/her knowledge. |