LOGISTIC MANAGEMENT
Bachelor	TR-NQF-HE: Level 6	QF-EHEA: First Cycle	EQF-LLL: Level 6

Course Introduction and Application Information

Course Code	Course Name	Semester	Theoretical	Practical	Credit	ECTS
BA4004	Communication Skills II	Spring Fall	3	0	3	6

This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction:	English
Type of course:	Non-Departmental Elective
Course Level:	Bachelor’s Degree (First Cycle)
Mode of Delivery:	Face to face
Course Coordinator :	Prof. Dr. ÜMİT EROL
Recommended Optional Program Components:	None
Course Objectives:	This course is designed to provide students with the necessary tools and knowledge to build fluent, accurate and a confident communication skills.

Learning Outcomes

The students who have succeeded in this course;
Students who successfully completes this course will:
-be able to contribute to a group discussion expressing their opinions, varying views, and questions
-be able to use basic techniques to deliver a presentation to a specific audience
-be able to converse in a variety of professional and academic situations
-be able to participate in online discussions using web-based tools

Course Content

Speaking skills, Engaging with Others’ Ideas Empathy, disagreeing and refutation skills, academic speaking style, using communication skills in professional life

Weekly Detailed Course Contents

Week	Subject	Related Preparation
1)	Introduction
2)	Communication Process:
3)	Improving Speaking Skils
4)	Engaging with Others’ Ideas and Emphaty
5)	Disagreeing and refutation skills
6)	academic communication style
7)	Midterm
8)	Using communication skills in professional life
9)	Using communication skills in professional life
10)	Negotiation Techniques
11)	Communication in a Global World
12)	Effective Presentation Techniques
13)	Presentations
14)	Presentations

Sources

Course Notes / Textbooks:	various handouts
References:	various handouts

Evaluation System

Semester Requirements	Number of Activities	Level of Contribution
Homework Assignments	1	% 10
Project	1	% 20
Midterms	1	% 30
Final	1	% 40
Total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
Total		% 100

ECTS / Workload Table

Activities	Number of Activities	Workload
Course Hours	14	42
Study Hours Out of Class	16	40
Presentations / Seminar	4	8
Project	6	18
Homework Assignments	5	10
Midterms	1	5
Final	2	15
Total Workload		138

Contribution of Learning Outcomes to Programme Outcomes

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	To correctly identify the problems and to be able to ask the correct questions
2)	To have the ability for problem solving and to utilize analytical approach in dealing with the problems
3)	To be able to identify business processes and use them to increase the productivity in logistics system.
4)	To be fully prepared for a graduate study	2
5)	Awareness of the new advancements in Information and Communications Technologies (ICT) and to be able to use them in logistics management effectively. internet and the electronic world
6)	To understand the components of logistics as well as the importance of the coordination among these components.
7)	To know the necessary ingredients for improving the productivity in business life
8)	To think innovatively and creatively in complex situations	4
9)	To act and think both regionally and internationally
10)	To understand the demands and particular questions of globalization
11)	Aware of the two way interaction between globalization and logistics; as well as to use this interaction for increasing the productivity.
12)	To be able to use at least one foreign language both for communication and academic purposes	2
13)	To acquire leadership qualities but also to know how to be a team member
14)	To understand the importance of business ethics and to apply business ethics as a principal guide in both business and academic environment