LOGISTICS (TURKISH) | |||||
Associate | TR-NQF-HE: Level 5 | QF-EHEA: Short Cycle | EQF-LLL: Level 5 |
Course Code | Course Name | Semester | Theoretical | Practical | Credit | ECTS |
BA4003 | Communication Skills I | Fall |
3 | 0 | 3 | 6 |
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester. |
Language of instruction: | English |
Type of course: | Non-Departmental Elective |
Course Level: | Associate (Short Cycle) |
Mode of Delivery: | Face to face |
Course Coordinator : | Prof. Dr. ÜMİT EROL |
Recommended Optional Program Components: | None |
Course Objectives: | This couse aims at introducing students with the different aspects and methods of interpersonal and business communication (including verbal interactions, nonverbal cues, and even using technology to maximize impact). |
The students who have succeeded in this course; Upon successful completion of this course, the enrolled students will: -Recognize and describe various communication styles. -Understand building an effective verbal and nonverbal communication. -Demonstrate proper techniques when using writing as a communication tool. -Understands techniques for an effective group communication. -Understand the importance of communication in global business life. -Understand the importance and ways of using technological tools in interpersonal and business communication -Describe communication strategies to resolve disagreements and conflicts. |
Recognizing and Understanding Communication Styles, Verbal Communication, Nonverbal Communication , Communicating in Writing, Group Communication, Communications Technology, Barriers to Communication, Cultural Aspects of Communication, Disagreements and Conflicts, Negotiation |
Week | Subject | Related Preparation |
1) | Recognizing and Understanding Communication Styles | |
2) | Verbal Communication | |
3) | Non Verbal Communication | |
4) | Communication through Writing | |
5) | Cultivating Conversational Skills | |
6) | Communication in A Global World | |
7) | Using Technological Tools | |
8) | Midterm Examination | |
9) | Barriers to Communication | |
10) | Communication among Different Cultures | |
11) | Disagreement and Conflict Resolving | |
12) | Negotiation Techniques | |
13) | Case Study | |
14) | Case Study |
Course Notes / Textbooks: | Various handouts |
References: | Various handouts |
Semester Requirements | Number of Activities | Level of Contribution |
Homework Assignments | 3 | % 15 |
Midterms | 1 | % 40 |
Final | 1 | % 45 |
Total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 55 | |
PERCENTAGE OF FINAL WORK | % 45 | |
Total | % 100 |
Activities | Number of Activities | Workload |
Course Hours | 14 | 42 |
Study Hours Out of Class | 16 | 64 |
Homework Assignments | 2 | 10 |
Midterms | 1 | 10 |
Final | 1 | 15 |
Total Workload | 141 |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | To have knowledge about logistics operations and the basic legislation | |
2) | To have knowledge about the politics, corporations and the developments in logistics. | |
3) | To have knowledge about the economical life and the basic features of the enterprises that take place in logistics sector. | |
4) | To have knowledge about the documents that are used in logistics and how to prepare them. | |
5) | To have knowledge about the new marketing and sales techniques and the principles of opening to new markets. | |
6) | To have knowledge and consciousness about the job security, worker health and environment protection in logistics sector. | |
7) | To have knowledge and consciousness about the basic legal attainments, social responsibility, ethics and social security rights in logistics. | |
8) | To be involved in communication network in logistics sector and follow the developments. | 2 |
9) | To have the ability to comment and evaluate the classical and current theories by taking into account the developments in logistics and supply chain areas. | |
10) | To have the basic knowledge about foreign trade and customs legislation. | |
11) | To have knowledge about relationship between foreign trade and logistics management. | |
12) | To have basic knowledge in at least one foreign language. | |
13) | He/she can use information and communication tecnologies that necessary for their area, follows technological change and applies new technologies to business system. |