INTERNATIONAL TRADE AND BUSINESS
Bachelor	TR-NQF-HE: Level 6	QF-EHEA: First Cycle	EQF-LLL: Level 6

Course Introduction and Application Information

Course Code	Course Name	Semester	Theoretical	Practical	Credit	ECTS
BA4003	Communication Skills I	Spring Fall	3	0	3	6

This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction:	English
Type of course:	Non-Departmental Elective
Course Level:	Bachelor’s Degree (First Cycle)
Mode of Delivery:	Face to face
Course Coordinator :	Prof. Dr. ÜMİT EROL
Recommended Optional Program Components:	None
Course Objectives:	This couse aims at introducing students with the different aspects and methods of interpersonal and business communication (including verbal interactions, nonverbal cues, and even using technology to maximize impact).

Learning Outcomes

The students who have succeeded in this course;
Upon successful completion of this course, the enrolled students will:
-Recognize and describe various communication styles.
-Understand building an effective verbal and nonverbal communication.
-Demonstrate proper techniques when using writing as a communication tool.
-Understands techniques for an effective group communication.
-Understand the importance of communication in global business life.
-Understand the importance and ways of using technological tools in interpersonal and business communication
-Describe communication strategies to resolve disagreements and conflicts.

Course Content

Recognizing and Understanding Communication Styles, Verbal Communication, Nonverbal Communication , Communicating in Writing, Group Communication, Communications Technology, Barriers to Communication, Cultural Aspects of Communication, Disagreements and Conflicts, Negotiation

Weekly Detailed Course Contents

Week	Subject	Related Preparation
1)	Recognizing and Understanding Communication Styles
2)	Verbal Communication
3)	Non Verbal Communication
4)	Communication through Writing
5)	Cultivating Conversational Skills
6)	Communication in A Global World
7)	Using Technological Tools
8)	Midterm Examination
9)	Barriers to Communication
10)	Communication among Different Cultures
11)	Disagreement and Conflict Resolving
12)	Negotiation Techniques
13)	Case Study
14)	Case Study

Sources

Course Notes / Textbooks:	Various handouts
References:	Various handouts

Evaluation System

Semester Requirements	Number of Activities	Level of Contribution
Homework Assignments	3	% 15
Midterms	1	% 40
Final	1	% 45
Total		% 100
PERCENTAGE OF SEMESTER WORK		% 55
PERCENTAGE OF FINAL WORK		% 45
Total		% 100

ECTS / Workload Table

Activities	Number of Activities	Workload
Course Hours	14	42
Study Hours Out of Class	16	64
Homework Assignments	2	10
Midterms	1	10
Final	1	15
Total Workload		141

Contribution of Learning Outcomes to Programme Outcomes

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	Has theoretical and practical knowledge on management, business, trade, economy, entrepreneurship, innovation, sustainable development related to International Trade and Business and can use this information
2)	Can collect data from different sources in the global business world and successfully apply research techniques, use information and communication technologies.
3)	Can analyze opportunities and threats with strategic thinking skills by using different resources and channels in the ever-changing global business world.
4)	Can communicate orally and in writing with a good knowledge of English grammar.
5)	He / she can transfer the knowledge and skills he / she has acquired in the field to the relevant people in written and oral form and evaluate them critically.
6)	Adopts the principles of business ethics with the awareness of professional responsibility and can apply these principles within the framework of legal rules in the field of global trade and business.
7)	He / she can collaborate in and out of the field, take responsibility, respect cultural differences and have ethical values.
8)	Has sufficient awareness of social rights, justice, cultural values, environmental awareness, occupational health and safety.
9)	With the lifelong learning skill acquired, she/he can identify learning needs and improve herself/himself