BANKING AND INSURANCE MANAGEMENT (TURKISH)
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code	Course Name	Semester	Theoretical	Practical	Credit	ECTS
TDS2014	Diction and Effective Speaking	Fall	2	0	2	3

This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction:	Turkish
Type of course:	Non-Departmental Elective
Course Level:	Associate (Short Cycle)
Mode of Delivery:	Face to face
Course Coordinator :	Instructor FIRAT KARA
Recommended Optional Program Components:	Archive
Course Objectives:	With this course, students will gain competencies in effective speech

Learning Outcomes

The students who have succeeded in this course;
1.To use the correct breathing techniques
2.To use the organs of speech
3.Environment, and the people making speeches in accordance with
4.Body language, facial expressions and gestures to ensure personal development
5.Solutions to problems that may occur during a conversation
6.Prevent articulation disorders
7.Gain confidence when delivering presentations
8.Correct use of Turkish
9.Ability of the diversity of expression
10.The development of oral communication

Course Content

The art of diction, sound and importance of breathing, tone and sound bending

Weekly Detailed Course Contents

Week	Subject	Related Preparation
1)	Course Introduction	None
2)	Communication concept and process	None
3)	Types of communication	None
4)	Basic concepts of speech and the elements that make up speech	None
5)	Diction definition and properties	None
6)	Speech errors and speech disorders	None
7)	MIDTERM	None
8)	Characteristics of speaker and listener, types of speech and basic principles of speech	None
9)	Student presentations	None
10)	Student presentations	None
11)	Student presentations	None
12)	Student presentations	None
13)	Student presentations	None
14)	Student presentations	None

Sources

Course Notes / Textbooks:	Ahmet Akçay, Sami Baskın, Etkinliklerle Hafta Hafta Konuşma Eğitimi, Ankara, Anı Yayıncılık, 2017. Sağlık Çalışanları İçin Genel İletişim, ed. Nilay Gemlik, R.Özgür Çatar, Ankara, Nobel Kitabevi, 2019.
References:	Yok

Evaluation System

Semester Requirements	Number of Activities	Level of Contribution
Presentation	1	% 30
Midterms	1	% 20
Final	1	% 50
Total		% 100
PERCENTAGE OF SEMESTER WORK		% 50
PERCENTAGE OF FINAL WORK		% 50
Total		% 100

ECTS / Workload Table

Activities	Number of Activities	Duration (Hours)	Workload
Course Hours	14	2	28
Study Hours Out of Class	14	2	28
Presentations / Seminar	1	1	1
Homework Assignments	1	5	5
Quizzes	1	1	1
Midterms	1	1	1
Final	1	2	2
Total Workload			66

Contribution of Learning Outcomes to Programme Outcomes

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	To have the ability to understand the basic concepts of Banking and Insurance and to be able to use them effectively in business.
2)	To have the ability to work individually or in a team when needed on matters related to his/her profession and to follow and apply the developments in his/her sector.
3)	To be equipped with the necessary knowledge to carry out the legal responsibilities and to follow the related regulations in their sector.
4)	To understand the importance of banking and insurance from the point of the state’s economy and enterprises and to express this importance properly.
5)	To be able to use the computer as well as the profession requires and to be able to do work, accumulate knowledge and to use this knowledge relevantly and effectively.
6)	To make them gain the ability to find practical solutions for the problems of daily commercial activities and to take correct decisions.
7)	To be able to take responsibilities in banking and insurance sector and more generally in the finance sector and to be qualified to start his/her own business after the legal requirements have been met.
8)	To have the competency to carry out the accountancy related to banking and insurance.
9)	To have the competency to build effective customer relations and to have effective communication and persuasion skills.
10)	To be able to determine the accumulated knowledge druring the education in line with the cause and effect relations and to be able to have the necessary professional qualifications to know where, when and how to use his/her knowledge.