BANKING AND INSURANCE MANAGEMENT (TURKISH)
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code	Course Name	Semester	Theoretical	Practical	Credit	ECTS
CNG4101	Communication in Family	Fall	3	0	3	6

This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction:	English
Type of course:	Non-Departmental Elective
Course Level:	Associate (Short Cycle)
Mode of Delivery:	Face to face
Course Coordinator :	Assoc. Prof. BERNA GÜLOĞLU
Course Lecturer(s):	Assoc. Prof. RAZİYE BİLGE UZUN
Recommended Optional Program Components:	none
Course Objectives:	The course is to help you understand how we develop, maintain, enhance, or disturb marital and family relationships through communication. The course offers conceptual and theoretical frameworks that will help you understand communication and interaction between intimate partners and between family members

Learning Outcomes

The students who have succeeded in this course;
Comprehension of family characteristics.
Analyzing families in family life circle.
Using system theory perspective while working with families
Comprehension of communication process in families.
Evaluation of family communication on developmental base.
Comprehension of family-parrent consultation.
Plan as a counselor about reorganization of family relations

Course Content

Family and family characteristics, Family life cycle Theories of Family Relationships And a Family Relationships Theoretical Model (family sistem teori, family structure, the family as a whole, boundaries, subsystems, rules…), Communication in Families (parent-child relations, parents, attitudes, parents stlyes, communication skills, communication in subsystem, communication barriers, The Developmental Origins of Communication (parent-child communication during infancy-preschool-middle childhood adolescence), Discipline in Families,Coping with stress in Families, Consultation with parents and family, Conflict in Families, Violence and Abuse in Families,Parent- child activities,Parent education programs

Weekly Detailed Course Contents

Week	Subject	Related Preparation
1)	Meeting: giving information about the course description
2)	Family and family characteristics.
3)	Family life cycle
4)	Theories of Family Relationships And a Family Relationships Theoretical Model
5)	Communication in Families
6)	Communication in Families
7)	The Developmental Origins of Communication
8)	Positive discipline
9)	Consultation with parents and family
10)	Conflict in Families and Violence and Abuse in Families
11)	Parent education programs
12)	Parent- child activities
13)	Coping with stress in Families
14)	Coping with stress in Families

Sources

Course Notes / Textbooks:	Anita L. Vangelisti (2004). Handbook Of Family Communication. Lawrence Erlbaum Assocıates, Publıshers. Chris Sergin, Jeanne Flora (2005). Family Communication. Lawrence Erlbaum Associates, Inc. Don Dinkmeyer, Jon Carlson (2006).Consultation : creating school-based interventions. Taylor & Francis Group, LLC
References:	Randal D. Day (2003) Introduction to family processes . Lawrence Erlbaum Associates, Inc.

Evaluation System

Semester Requirements	Number of Activities	Level of Contribution
Project	1	% 40
Midterms	1	% 20
Final	1	% 40
Total		% 100
PERCENTAGE OF SEMESTER WORK		% 20
PERCENTAGE OF FINAL WORK		% 80
Total		% 100

ECTS / Workload Table

Activities	Number of Activities	Duration (Hours)	Workload
Course Hours	14	3	42
Study Hours Out of Class	3	35	105
Project	1	5	5
Midterms	1	2	2
Final	1	2	2
Total Workload			156

Contribution of Learning Outcomes to Programme Outcomes

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	To have the ability to understand the basic concepts of Banking and Insurance and to be able to use them effectively in business.
2)	To have the ability to work individually or in a team when needed on matters related to his/her profession and to follow and apply the developments in his/her sector.
3)	To be equipped with the necessary knowledge to carry out the legal responsibilities and to follow the related regulations in their sector.
4)	To understand the importance of banking and insurance from the point of the state’s economy and enterprises and to express this importance properly.
5)	To be able to use the computer as well as the profession requires and to be able to do work, accumulate knowledge and to use this knowledge relevantly and effectively.
6)	To make them gain the ability to find practical solutions for the problems of daily commercial activities and to take correct decisions.
7)	To be able to take responsibilities in banking and insurance sector and more generally in the finance sector and to be qualified to start his/her own business after the legal requirements have been met.
8)	To have the competency to carry out the accountancy related to banking and insurance.
9)	To have the competency to build effective customer relations and to have effective communication and persuasion skills.
10)	To be able to determine the accumulated knowledge druring the education in line with the cause and effect relations and to be able to have the necessary professional qualifications to know where, when and how to use his/her knowledge.