ENM4102 Knowledge ManagementBahçeşehir UniversityDegree Programs LOGISTICS (TURKISH)General Information For StudentsDiploma SupplementErasmus Policy StatementNational QualificationsBologna Commission
LOGISTICS (TURKISH)
Associate TR-NQF-HE: Level 5 QF-EHEA: Short Cycle EQF-LLL: Level 5

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
ENM4102 Knowledge Management Spring
3 0 3 6
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction: English
Type of course: Non-Departmental Elective
Course Level: Associate (Short Cycle)
Mode of Delivery: Face to face
Course Coordinator : Dr. Öğr. Üyesi DİDEM YILDIZ
Recommended Optional Program Components: None
Course Objectives: Developing a basic understanding of the importance of knowledge as a resource in organisations. Identifying and applying approaches in managing individual, group and organisational level knowledge processes.

Learning Outcomes

The students who have succeeded in this course;
The students who have succeeded in this course will be able to
- Apply theories and practice of knowledge and intellectual capital management;
- Understand importance of knowledge management process on business and economy;
- Formulate action plans for knowledge intensive organisations;
- Distinguish industrial management era and knowledge management era;
- Analyse characteristics of knowledge intensive organisations.

Course Content

During the course theories and applications in knowledge management will be discussed. Knowledge management concept and its effect on organisations and economy will be explained. Effect of technological improvements and their relationship with knowledge management will be covered. Course will be supported via business cases that will be discussed in class.

Weekly Detailed Course Contents

Week Subject Related Preparation
1) Introduction, Course Overview, Knowledge Management Concept N/A
2) Foundations of Knowledge Management Textbooks and presentations
3) Technology and Knowledge Management Textbooks and presentations
4) The Knowledge Creation Process Textbooks and presentations
5) Knowledge as a Strategic Asset Textbooks and presentations
6) Knowledge based organisations Textbooks and presentations
7) Developing a knowledge strategy Textbooks and presentations
8) Knowledge management tools and portals Textbooks and presentations
9) Evaluation of Knowledge Management effectiveness: Tools and metrics Textbooks and presentations
10) Networks and Social Capital Textbooks and presentations
11) Innovation and Knowledge Management Textbooks and presentations
12) Leadership and Knowledge Management Textbooks and presentations
13) Managing Knowledge Workers Textbooks and presentations
14) Global issues in knowledge management Textbooks and presentations

Sources

Course Notes / Textbooks: North, K.; Kumta, G. (2014): Knowledge Management: Value Creation Through Organizational Learning. Springer.

Jashopara A (2011), Knowlegde Management: An integrated approach, 2ed, Prentice Hall

Davenport, Thomas H. & Prusak, Laurence(2000). Working Knowledge: How Organizations Manage What They Know. Boston, MA: Harvard Business School Press.
References: Yok- N/A

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Attendance 1 % 10
Homework Assignments 10 % 20
Midterms 1 % 30
Final 1 % 40
Total % 100
PERCENTAGE OF SEMESTER WORK % 60
PERCENTAGE OF FINAL WORK % 40
Total % 100

ECTS / Workload Table

Activities Number of Activities Workload
Course Hours 14 42
Study Hours Out of Class 14 70
Homework Assignments 10 30
Midterms 1 3
Final 1 3
Total Workload 148

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) To have knowledge about logistics operations and the basic legislation
2) To have knowledge about the politics, corporations and the developments in logistics.
3) To have knowledge about the economical life and the basic features of the enterprises that take place in logistics sector.
4) To have knowledge about the documents that are used in logistics and how to prepare them.
5) To have knowledge about the new marketing and sales techniques and the principles of opening to new markets.
6) To have knowledge and consciousness about the job security, worker health and environment protection in logistics sector.
7) To have knowledge and consciousness about the basic legal attainments, social responsibility, ethics and social security rights in logistics.
8) To be involved in communication network in logistics sector and follow the developments. 2
9) To have the ability to comment and evaluate the classical and current theories by taking into account the developments in logistics and supply chain areas.
10) To have the basic knowledge about foreign trade and customs legislation.
11) To have knowledge about relationship between foreign trade and logistics management.
12) To have basic knowledge in at least one foreign language.
13) He/she can use information and communication tecnologies that necessary for their area, follows technological change and applies new technologies to business system.