ECONOMICS | |||||
Bachelor | TR-NQF-HE: Level 6 | QF-EHEA: First Cycle | EQF-LLL: Level 6 |
Course Code | Course Name | Semester | Theoretical | Practical | Credit | ECTS |
ENM5410 | Customer Relations Management | Spring |
3 | 0 | 3 | 12 |
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester. |
Language of instruction: | English |
Type of course: | Non-Departmental Elective |
Course Level: | Bachelor’s Degree (First Cycle) |
Mode of Delivery: | |
Course Coordinator : | Prof. Dr. YAMAN ÖMER ERZURUMLU |
Recommended Optional Program Components: | None |
Course Objectives: |
The students who have succeeded in this course; |
Week | Subject | Related Preparation |
1) | Financial world, the relation between accounting and finance. The differences and how they influence each other | Keown Chapter 1 Horngren Chapter 1 |
Course Notes / Textbooks: | |
References: |
Semester Requirements | Number of Activities | Level of Contribution |
Total | % | |
PERCENTAGE OF SEMESTER WORK | % 0 | |
PERCENTAGE OF FINAL WORK | % | |
Total | % |
Activities | Number of Activities | Duration (Hours) | Workload |
Course Hours | 14 | 5 | 70 |
Study Hours Out of Class | 14 | 2 | 28 |
Homework Assignments | 8 | 4 | 32 |
Midterms | 2 | 3 | 6 |
Final | 1 | 3 | 3 |
Total Workload | 139 |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | As a world citizen, she is aware of global economic, political, social and ecological developments and trends. | |
2) | He/she is equipped to closely follow the technological progress required by global and local dynamics and to continue learning. | |
3) | Absorbs basic economic principles and analysis methods and uses them to evaluate daily events. | |
4) | Uses quantitative and statistical tools to identify economic problems, analyze them, and share their findings with relevant stakeholders. | |
5) | Understands the decision-making stages of economic units under existing constraints and incentives, examines the interactions and possible future effects of these decisions. | |
6) | Comprehends new ways of doing business using digital technologies. and new market structures. | |
7) | Takes critical approach to economic and social problems and develops analytical solutions. | |
8) | Has the necessary mathematical equipment to produce analytical solutions and use quantitative research methods. | |
9) | In the works he/she contributes, observes individual and social welfare together and with an ethical perspective. | |
10) | Deals with economic problems with an interdisciplinary approach and seeks solutions by making use of different disciplines. | |
11) | Generates original and innovative ideas in the works she/he contributes as part of a team. |