BANKING AND INSURANCE MANAGEMENT (TURKISH)
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code	Course Name	Semester	Theoretical	Practical	Credit	ECTS
COP1302	Dale Carnegie Strictly Business: Dale Carnegie Course	Spring	3	0	3	3

This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction:	Turkish
Type of course:	GE-Elective
Course Level:	Associate (Short Cycle)
Mode of Delivery:	Face to face
Course Coordinator :
Recommended Optional Program Components:	None
Course Objectives:	The student who enrolled this course will gain necessary information to develop theirselves in the field of self-confidence during business life, human relationship, positive attitude,stress management and personal leadership.

Learning Outcomes

The students who have succeeded in this course;
-Uses sources efficiently.
-Defines and synthesizes the information that s/he reached.
-Recognises presentation technics,uses those technics in a presentation in front of a community.
-Observes to develop his/her business and human relationships.
-İmplements obtained informations about human relationships in his/her daily life

Course Content

Career-oriented personal development and communication methods are taught.

Weekly Detailed Course Contents

Week	Subject	Related Preparation
1)	Memory Association Technic	Dale Carnegie Training
2)	Writing Vision- Development Cycle- Accommodation in Business Relations	Dale Carnegie Training Course Notes
3)	Pegging Technic- Making Relations Deeper	Dale Carnegie Training Course Notes
4)	Happening Which Left Marks In the Life Presentation- Interactive Communication-Listening	Dale Carnegie Training Course Notes
5)	Insights (values)	Dale Carnegie Training Course Notes
6)	How Should Effective Presentations Be ?	Dale Carnegie Training Course Notes
7)	Increasing relability- Presentation of Complex Information- Preparation of Visuals.	Dale Carnegie Training Course Notes
8)	Providing Voluntarily Collaboration	Dale Carnegie Training Course Notes
9)	Reality of Current Business World	Dale Carnegie Training Course Notes
10)	Time Management	Dale Carnegie Training Course Notes
11)	Admiration- Giving and Receiving Feedback	Dale Carnegie Training Course Notes
12)	Working on Vision	Dale Carnegie Training Course Notes
13)	Flexibility	Dale Carnegie Training Course Notes
14)	Art of Persuasion	Dale Carnegie Training Course Notes

Sources

Course Notes / Textbooks:	Dale Carnegie Training Ders Notları
References:	Dale Carnegie Training Course Notes

Evaluation System

Semester Requirements	Number of Activities	Level of Contribution
Attendance	14	% 10
Homework Assignments	1	% 10
Presentation	1	% 20
Midterms	1	% 10
Final	1	% 50
Total		% 100
PERCENTAGE OF SEMESTER WORK		% 50
PERCENTAGE OF FINAL WORK		% 50
Total		% 100

ECTS / Workload Table

Activities	Number of Activities	Duration (Hours)	Workload
Course Hours	14	3	42
Presentations / Seminar	1	10	10
Homework Assignments	1	10	10
Midterms	1	15	15
Final	1	20	20
Total Workload			97

Contribution of Learning Outcomes to Programme Outcomes

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	To have the ability to understand the basic concepts of Banking and Insurance and to be able to use them effectively in business.
2)	To have the ability to work individually or in a team when needed on matters related to his/her profession and to follow and apply the developments in his/her sector.
3)	To be equipped with the necessary knowledge to carry out the legal responsibilities and to follow the related regulations in their sector.
4)	To understand the importance of banking and insurance from the point of the state’s economy and enterprises and to express this importance properly.
5)	To be able to use the computer as well as the profession requires and to be able to do work, accumulate knowledge and to use this knowledge relevantly and effectively.
6)	To make them gain the ability to find practical solutions for the problems of daily commercial activities and to take correct decisions.
7)	To be able to take responsibilities in banking and insurance sector and more generally in the finance sector and to be qualified to start his/her own business after the legal requirements have been met.
8)	To have the competency to carry out the accountancy related to banking and insurance.
9)	To have the competency to build effective customer relations and to have effective communication and persuasion skills.
10)	To be able to determine the accumulated knowledge druring the education in line with the cause and effect relations and to be able to have the necessary professional qualifications to know where, when and how to use his/her knowledge.