BANKING AND INSURANCE MANAGEMENT (TURKISH)
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code	Course Name	Semester	Theoretical	Practical	Credit	ECTS
EDT5009	Human Performance Technology	Spring Fall	3	0	3	12

This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction:	English
Type of course:	Non-Departmental Elective
Course Level:	Associate (Short Cycle)
Mode of Delivery:	Face to face
Course Coordinator :	Dr. Öğr. Üyesi YAVUZ SAMUR
Recommended Optional Program Components:	None
Course Objectives:	The overall course objectives are: Examine basic concepts and principles of human performance technology Describe the models used in human performance technology. Examine the systematic approach to the analysis, design, development, implementation and evaluation of performance improvement interventions (performance support systems, job analysis/work design, personal development, human resource development, organizational communication, organizational design and development, financial systems)

Learning Outcomes

The students who have succeeded in this course;
1. to be able to discuss key concepts and terminology in human performance improvement
2. to be able to discuss the domain, origins, and key figures of human performance technology
3. to be able to distinguish between instructional technology and performance technology.
4. to be able to discuss the elements of selected human performance technology models.
5. to be able to explain a procedure for conducting a needs assessment and a cause analysis
6. to be able to examine the systematic approach to the analysis, design, development, implementation and evaluation of performance improvement interventions
7. to be able to discuss emerging trends in human performance technology
8. to be able to discuss selected strategies and tactics for performance improvement.

Course Content

Bu ders Insan Performans Teknolojisi alanina giriş niteliğindedir. İnsan performansı, insan performansı sistem modelleri ile ilgili temel kavram ve prensipleri ve insan performans modelleri ile ilgili problemleri inceler. Özellikle de bu derste performans geliştirme uygulamalarını (performans destek sistemleri, iş analizi, iş tasarımı, bireysel gelişim, insan kaynakları gelişimi, organizasyon iletişimi, organizasyon tasarımı ve gelişimi, finansal sistemler) derinlemesine analiz etme vurgulanmaktadır.

Weekly Detailed Course Contents

Week	Subject	Related Preparation
1)	Introduction and Overview
2)	What is Human Performance Technology?
3)	Human Performance Technology Models and Innovation
4)	Human Performance Technology Models
5)	Performance Analysis - Defining the problem or opportunity (Organization analysis, Environmental Analysis, Gap Analysis)
6)	Cause Analysis and Technology foresight and forecasting
7)	HPT Tools and Strategies
8)	Perspectives on HPT
9)	Teknoloji ve Öğrenme
10)	Shift from Training to Performance, Motivation, Performance Support Systems
11)	Design and manage HPT course project
12)	Technology Assessment
13)	Project Work & Project Presentations
14)	Project Presentations

Sources

Course Notes / Textbooks:	Van Tiem, D.M., Moseley, J.L. and Dessinger, J.C. (2004). Fundamentals of performance technology: A guide to improving people, process, and performance, Second Edition. Washington, DC: International Society for Performance Improvement. Pershing J. A. (Ed.). (2006). Handbook of human performance technology (3rd Ed.). San Francisco: JosseyBass.
References:	-

Evaluation System

Semester Requirements	Number of Activities	Level of Contribution
Quizzes	1	% 20
Project	1	% 45
Final	1	% 35
Total		% 100
PERCENTAGE OF SEMESTER WORK		% 20
PERCENTAGE OF FINAL WORK		% 80
Total		% 100

ECTS / Workload Table

Activities	Number of Activities	Duration (Hours)	Workload
Course Hours	14	3	42
Project	1	90	90
Quizzes	1	10	10
Final	1	50	50
Total Workload			192

Contribution of Learning Outcomes to Programme Outcomes

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	To have the ability to understand the basic concepts of Banking and Insurance and to be able to use them effectively in business.
2)	To have the ability to work individually or in a team when needed on matters related to his/her profession and to follow and apply the developments in his/her sector.
3)	To be equipped with the necessary knowledge to carry out the legal responsibilities and to follow the related regulations in their sector.
4)	To understand the importance of banking and insurance from the point of the state’s economy and enterprises and to express this importance properly.
5)	To be able to use the computer as well as the profession requires and to be able to do work, accumulate knowledge and to use this knowledge relevantly and effectively.
6)	To make them gain the ability to find practical solutions for the problems of daily commercial activities and to take correct decisions.
7)	To be able to take responsibilities in banking and insurance sector and more generally in the finance sector and to be qualified to start his/her own business after the legal requirements have been met.
8)	To have the competency to carry out the accountancy related to banking and insurance.
9)	To have the competency to build effective customer relations and to have effective communication and persuasion skills.
10)	To be able to determine the accumulated knowledge druring the education in line with the cause and effect relations and to be able to have the necessary professional qualifications to know where, when and how to use his/her knowledge.