ENG2071 Professional English IBahçeşehir UniversityDegree Programs BANKING AND INSURANCE MANAGEMENT (TURKISH)General Information For StudentsDiploma SupplementErasmus Policy StatementNational QualificationsBologna Commission
BANKING AND INSURANCE MANAGEMENT (TURKISH)
Associate TR-NQF-HE: Level 5 QF-EHEA: Short Cycle EQF-LLL: Level 5

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
ENG2071 Professional English I Spring
Fall
1 2 2 3
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction: English
Type of course: Non-Departmental Elective
Course Level: Associate (Short Cycle)
Mode of Delivery: Face to face
Course Coordinator : Lecturer SELMA UZUN
Course Lecturer(s): Instructor GİZEM YAMAN
Instructor SELİN EYÜBOĞLU GÜNDOĞDU
Recommended Optional Program Components: There is none for this course
Course Objectives: This course aims to improve students' professional English knowledge; to make them able to use English effectively in their professional life; to improve students' reading, comprehension, writing and speaking skills; to make students able to express themselves both in written and spoken English.

Learning Outcomes

The students who have succeeded in this course;
-Be able to use English in their professional life effectively.
-Correspond to writings.
-Engage in professional conversations.

Course Content

Professional terminology, correspondence (letters, emails, etc.), presentation methods, telephone calls, understanding of official documents and regulations, financial statements and tables, job application.

Weekly Detailed Course Contents

Week Subject Related Preparation
1) Staff development and training - Reading: Recruitment brochure Vocabulary review (Job training)
2) Job descriptions and job satisfaction - Writing: Brief job descriptions Vocabulary review (Job titles and acronyms for job titles)
3) Letters of enquiry and applications - Writing: An email applying for a job Vocabulary review; composing an email for a job application
4) Telephone skills - Listening: Telephone language Vocabulary review; preparation for role-playing (Talking on the phone)
5) New product development - Speaking: Introducing a new product Vocabulary review (Marketing terms); choosing a new product and preparing the introduction speech
6) Establishing relationships and negotiating - Reading: Asking questions about a product Vocabulary review (Terms and conditions)
7) Review
8) Financing the start-up - Speaking: (Role-play) Getting advice about starting up Vocabulary review; preparation for the role-play
9) Presenting your business idea - Reading: Making the most of presentations Vocabulary review (Equipment for presentation); drafting the presentations to be made
10) Reports - Speaking: Saying what charts show Vocabulary review ( Vocabulary for expressing changes)
11) Business meetings - Listening: A business meeting Vocabulary review (Types of meeting, expressing opinions)
12) Using the Internet - Reading Website design Vocabulary review (Computers and the Internet)
13) Students' presentations Preparation for the final draft of presentations
14) A staff survey - Writing: Report on staff survey to modernise the office Vocabulary review (Expressing numbers and percentage)

Sources

Course Notes / Textbooks: Brook-Hart, Guy. Business Benchmark, Upper-Intermediate,BULATS Edition, Cambridge: Cambridge University Press, 2009.
References: Brook-Hart, Guy. Business Benchmark, Upper-Intermediate,BULATS Edition, Cambridge: Cambridge University Press, 2009.

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Attendance 16 % 10
Quizzes 5 % 10
Homework Assignments 5 % 10
Presentation 1 % 10
Midterms 1 % 25
Final 1 % 35
Total % 100
PERCENTAGE OF SEMESTER WORK % 65
PERCENTAGE OF FINAL WORK % 35
Total % 100

ECTS / Workload Table

Activities Number of Activities Duration (Hours) Workload
Course Hours 14 3 42
Presentations / Seminar 1 2 2
Homework Assignments 6 2 12
Quizzes 4 4 16
Midterms 1 1 1
Final 1 2 2
Total Workload 75

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) To have the ability to understand the basic concepts of Banking and Insurance and to be able to use them effectively in business.
2) To have the ability to work individually or in a team when needed on matters related to his/her profession and to follow and apply the developments in his/her sector.
3) To be equipped with the necessary knowledge to carry out the legal responsibilities and to follow the related regulations in their sector.
4) To understand the importance of banking and insurance from the point of the state’s economy and enterprises and to express this importance properly.
5) To be able to use the computer as well as the profession requires and to be able to do work, accumulate knowledge and to use this knowledge relevantly and effectively.
6) To make them gain the ability to find practical solutions for the problems of daily commercial activities and to take correct decisions.
7) To be able to take responsibilities in banking and insurance sector and more generally in the finance sector and to be qualified to start his/her own business after the legal requirements have been met.
8) To have the competency to carry out the accountancy related to banking and insurance.
9) To have the competency to build effective customer relations and to have effective communication and persuasion skills.
10) To be able to determine the accumulated knowledge druring the education in line with the cause and effect relations and to be able to have the necessary professional qualifications to know where, when and how to use his/her knowledge.