PIH5113 Crisis CommunicationBahçeşehir UniversityDegree Programs ARCHITECTUREGeneral Information For StudentsDiploma SupplementErasmus Policy StatementNational QualificationsBologna Commission
ARCHITECTURE
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
PIH5113 Crisis Communication Spring
Fall
3 0 3 8
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction: Turkish
Type of course: Non-Departmental Elective
Course Level: Bachelor’s Degree (First Cycle)
Mode of Delivery: Face to face
Course Coordinator : Prof. Dr. ÇİSİL SOHODOL
Course Lecturer(s): Assoc. Prof. BURCU EKER AKGÖZ
Prof. Dr. ÇİSİL SOHODOL
Recommended Optional Program Components: None
Course Objectives: This course will give the information about the nature and characteristic of negotiation and crises from the level of individual decision-making, the corporation, and the government. Also an introduction to the theoretical and practical literature on crises, their management and prevention methodologies with an emphasis on negotiation strategies will be given. A review of key case studies of crisis management will also be done.

Learning Outcomes

The students who have succeeded in this course;
I. define basic terms of crisis communication
II. identify the dimensions of crisis communication
III. explain terms of crises
IV. define types of crisis
V. identify organizational change, total quality management, strategic planning and management
VI. analyze the development of crisis communication
VII. develop pre-crisis strategies and tactics
VIII. develop strategies and tactics for period of crisis and post crisis
IX. define the role of pr in crisis communication
X. explain the process of crisis communication

Course Content

This course will cover the definitions of crisis, the dimensions, types and terminologies will also be covered. Important steps in crisis management will be examined and analyzed.

Weekly Detailed Course Contents

Week Subject Related Preparation
1) What is a Crisis?
2) Conceptual Dimensions of Crises
3) Terms of Crisis
4) Types of Crisis
5) Related Field with Crisis Management
6) Crisis Management Strategy and Models
7) Pre-Crisis Management
8) Period of Crisis and Post-Crisis
9) Crisis and Media
10) Crisis Communication and Public Relations
11) Digital crises
12) Case Studies
13) Case Studies
14) Wrap-up and Disccusion

Sources

Course Notes / Textbooks: Kaynaklar dönem başlangıcında öğrencilere sağlanacaktır.

Course materials will be provided in the beginning of semester.
References: Crisis Communication Plan Components and Model: Crisis Communication Management Readliness

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Homework Assignments 3 % 30
Midterms 1 % 30
Final 1 % 40
Total % 100
PERCENTAGE OF SEMESTER WORK % 60
PERCENTAGE OF FINAL WORK % 40
Total % 100

ECTS / Workload Table

Activities Number of Activities Workload
Course Hours 14 42
Homework Assignments 9 45
Midterms 7 32
Final 7 35
Total Workload 154

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Using the theoretical/conceptual and practical knowledge acquired for architectural design, design activities and research.
2) Identifying, defining and effectively discussing aesthetic, functional and structural requirements for solving design problems using critical thinking methods.
3) Being aware of the diversity of social patterns and user needs, values and behavioral norms, which are important inputs in the formation of the built environment, at local, regional, national and international scales.
4) Gaining knowledge and skills about architectural design methods that are focused on people and society, sensitive to natural and built environment in the field of architecture.
5) Gaining skills to understand the relationship between architecture and other disciplines, to be able to cooperate, to develop comprehensive projects; to take responsibility in independent studies and group work.
6) Giving importance to the protection of natural and cultural values in the design of the built environment by being aware of the responsibilities in terms of human rights and social interests.
7) Giving importance to sustainability in the solution of design problems and the use of natural and artificial resources by considering the social, cultural and environmental issues of architecture.
8) Being able to convey and communicate all kinds of conceptual and practical thoughts related to the field of architecture by using written, verbal and visual media and information technologies.
9) Gaining the ability to understand and use technical information about building technology such as structural systems, building materials, building service systems, construction systems, life safety.
10) Being aware of legal and ethical responsibilities in design and application processes.