SUPPLY CHAIN AND LOGISTICS MANAGEMENT (TURKISH, THESIS) | |||||
Master | TR-NQF-HE: Level 7 | QF-EHEA: Second Cycle | EQF-LLL: Level 7 |
Course Code | Course Name | Semester | Theoretical | Practical | Credit | ECTS |
ISL5625 | Conflict and Negotiation Management Techniques | Spring | 3 | 0 | 3 | 8 |
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester. |
Language of instruction: | Turkish |
Type of course: | Departmental Elective |
Course Level: | |
Mode of Delivery: | Face to face |
Course Coordinator : | |
Course Lecturer(s): |
Dr. PINAR BELKIS TÜRKOĞLU Prof. Dr. AHMET ERKUŞ Prof. Dr. CANAN ÇETİN Instructor HAKAN ASLAN |
Recommended Optional Program Components: | none |
Course Objectives: | This course aims at teaching students negotiation skills that become more and more important. |
The students who have succeeded in this course; I. necessary negotiation skills in order to tackle problems occurring In different levels of the organization and between organizations will be taught. II. will learn how to negotiate in different situations. III. Will learn how to defend research findings in seminars, also, expressing oral and written presentations, working independently and producing scientific information. |
First, communication concepts will be analyzed, followed by efficient negotiation techniques in international relations, negotiation process, leadership abilities, time management and meeting management, stress on cultural differences in negotiations and different communication tools will be analyzed. |
Week | Subject | Related Preparation |
1) | Mutual dependency in negotiations | |
2) | Marketing strategies and competition tactics | |
3) | Complementary negotiation tactics | |
4) | Negotiation planning and strategy | |
5) | Concepts of conflict management, organizational conflicts from different approaches | |
6) | Emotion and perception management in negotiations | |
7) | Midterm Exam | |
8) | Primary reasons of conflicts in organizations, and solving strategies | |
9) | Breakup of negotiations and communication | |
10) | Persuasion and influence in negotiations | |
11) | third party in negotiations, power in negotiations | |
12) | personal differences in negotiations | |
13) | ethical problem solving in negotiations | |
14) | Negotiation in international cultures |
Course Notes / Textbooks: | Oliver Ramsbotham, Tom Woodhouse ve Hugh Miall, Contemporary Conflict Resolution, Polity, 2005. M. Butler, International Conflict Management, Routledge, 2009 J. Bercovitch ve J. Fretter, Regional Guide to International |
References: | Nimet Beriker, Çatışmadan Uzlaşmaya, Bilgi Üniversitesi Yayınları, 2010 Johan Galtung, Çatışmaları Aşarak Dönüştürmek, USAK, 2009. |
Semester Requirements | Number of Activities | Level of Contribution |
Attendance | 14 | % 10 |
Project | 1 | % 20 |
Midterms | 1 | % 30 |
Final | 1 | % 40 |
Total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 40 | |
PERCENTAGE OF FINAL WORK | % 60 | |
Total | % 100 |
Activities | Number of Activities | Workload |
Course Hours | 14 | 42 |
Application | 13 | 48 |
Study Hours Out of Class | 14 | 81 |
Midterms | 1 | 2 |
Final | 1 | 2 |
Total Workload | 175 |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | Tedarik zinciri odaklı yönetimsel bakış açısına sahiptir. | |
2) | Uluslararası ticaret ve tedarik zinciri yönetiminde uzmanlık düzeyinde bilgi sahibidir. | |
3) | Depolama ve dağıtım merkezi yönetimi, liman ve terminal yönetimi, taşımacılık yönetimi konularında bilgi sahibidir. | |
4) | Envanter yönetimi, tedarik ve satın alma, kalite ve performans yönetimini bilir. | |
5) | Gerekli bilgi ve iletişim teknolojileri konusunda bilgi sahibidir. | |
6) | Veri toplama, analiz, sentez ve değerlendirme, optimal çözümler üretme ve raporlama sistematiğine sahiptir. | |
7) | Akademik alanda devam etmek isteyen adaylar doktora için alt yapıya sahiptir. |