PRL3541 Employee CommunicationBahçeşehir UniversityDegree Programs LOGISTICS (TURKISH)General Information For StudentsDiploma SupplementErasmus Policy StatementNational QualificationsBologna Commission
LOGISTICS (TURKISH)
Associate TR-NQF-HE: Level 5 QF-EHEA: Short Cycle EQF-LLL: Level 5

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
PRL3541 Employee Communication Fall
3 0 3 5
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction: English
Type of course: Non-Departmental Elective
Course Level: Associate (Short Cycle)
Mode of Delivery: E-Learning
Course Coordinator : Dr. Öğr. Üyesi SELCAN YEŞİLYURT
Course Lecturer(s): Dr. Öğr. Üyesi SELCAN YEŞİLYURT
Prof. Dr. HALUK GÜRGEN
Recommended Optional Program Components: None
Course Objectives: This course provides perspectives that will undoubtedly illuminate our views of the important role that communication plays in the processes and functions of organizational life. It is through communication that people organize, and understanding how we do this will allow us to study how our own communication patterns affect organizational life.

Learning Outcomes

The students who have succeeded in this course;
1) Define the general terms related to the academic study of organizational communication.
2) To understand and explain theories and perspectives used to examine employee communication.
3) To recognize communication issues in organizations and apply communication concepts, models, and theories to resolve such issues using multiple perspectives.
4) Students will be able to demonstrate an understanding of barriers of effective communication.
5) To provide the student with an initial exposure to communication and organizational behavior theory and research.
6) Explain why organizations are resistant to change, and the impact of conflict within the organization.
7) Discuss how power and status influence the normal functioning of organizations and organizational communication
8) Explain how both employee and employer perceptions of each other can impact an organization.
9) Students will assess what is meant by the term leader and the variety of styles of leadership that may be appropriate in different organizational circumstances.

Course Content

By explaining the basic communication patterns, employee communication and organizational life processes will be discussed.

Weekly Detailed Course Contents

Week Subject Related Preparation
1) Course introduction and overview Public Relations, history and evolution
2) Corporate Communication Organizations and communication function Internal and employee communication
3) Corporate communication Corporations communicating their vision, mission and values
4) Culture Hofstede's national cultural dimensions
5) Hofstede's dimensions of organizational culture
6) Cultures of the organizations Power culture, role culture, person culture, task culture
7) Assessing an organizations's culture Midterm
8) Individual and social approaches to communication Social role theory Role congruity theory Transformational leadership
9) Communication accommodation theory Accommodation through onvergence and divergence
10) Group communication theories Groupthink
11) Organizational assimilation and identification
12) Employee communication channels Media selection Media richness Traditional channels
13) Employee communication channels Online channels Intranets Blogs
14) Change management, preparing employees for times of change Overview

Sources

Course Notes / Textbooks:
References: Communicating with employees improving organizational communication / Frank M.

Inside the organization : perspectives on employee communications LeMenager, Jack

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Homework Assignments 2 % 40
Midterms 1 % 20
Final 1 % 40
Total % 100
PERCENTAGE OF SEMESTER WORK % 60
PERCENTAGE OF FINAL WORK % 40
Total % 100

ECTS / Workload Table

Activities Number of Activities Workload
Course Hours 14 42
Study Hours Out of Class 13 44
Homework Assignments 9 20
Midterms 1 4
Final 1 4
Total Workload 114

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) To have knowledge about logistics operations and the basic legislation
2) To have knowledge about the politics, corporations and the developments in logistics.
3) To have knowledge about the economical life and the basic features of the enterprises that take place in logistics sector.
4) To have knowledge about the documents that are used in logistics and how to prepare them.
5) To have knowledge about the new marketing and sales techniques and the principles of opening to new markets.
6) To have knowledge and consciousness about the job security, worker health and environment protection in logistics sector.
7) To have knowledge and consciousness about the basic legal attainments, social responsibility, ethics and social security rights in logistics.
8) To be involved in communication network in logistics sector and follow the developments. 2
9) To have the ability to comment and evaluate the classical and current theories by taking into account the developments in logistics and supply chain areas.
10) To have the basic knowledge about foreign trade and customs legislation.
11) To have knowledge about relationship between foreign trade and logistics management.
12) To have basic knowledge in at least one foreign language.
13) He/she can use information and communication tecnologies that necessary for their area, follows technological change and applies new technologies to business system.