BUSINESS ADMINISTRATION
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
IB4323 Special Topics in Cross Cultural Management Fall 3 0 3 4
The course opens with the approval of the Department at the beginning of each semester

Basic information

Language of instruction: En
Type of course: Departmental Elective
Course Level: Bachelor
Mode of Delivery: Face to face
Course Coordinator : Dr. Öğr. Üyesi AYLA ESEN
Course Lecturer(s): Prof. Dr. AHMET ERKUŞ
Prof. Dr. İPEK ALTINBAŞAK FARİNA
Course Objectives: The increase in both diversity and globalization in business require that employees, especially managers, develop cross-cultural competence to work effectively in international assignments, on cross-cultural teams, with increasingly diverse customers and clients, and to effectively compete or collaborate with competitors, suppliers, partners, and relevant stakeholders, such as governments and other public bodies. Effective training and exposure to cultural differences around the world can help employees learn to be more successful in a variety of business settings.
This course seeks to provide students with an understanding of effective cross-cultural management and the challenges that are likely to be faced while working internationally. The course focuses on international organizational behavior and human resource issues and practices in transnational organizations. The course is divided into three modules: (a) understanding the effects of culture on attitudes and behavior, (b) organizational and human resource issues such as teamwork, leadership, and negotiation, and (c) preparation for working in or working with people in international assignments.

Learning Outputs

The students who have succeeded in this course;
The students who have succeeded in this course;
1. Understand how people, groups, organizations, and societies become infused with culture.
2. Define one’s own culture and the differences from own versus other cultures from an analytical and conceptual perspective.
3. Analyze the impact of culture on decision making, leadership and motivation.
4. Identify how cultural diversity affects communication and negotiation processes.
5. Understand the dynamics of multicultural teams and discuss how to effectively manage multicultural groups and teams.

VII- Learns how cross-cultural negotiations are carried on.
VIII- Understands the formation of global alliances and strategy implementation.
IX- Identifies the different organizational structures and control systems.
X- Understands the strategies used in staffing, training and compensation for global operations.
XI- Learns how to motivate and lead international teams.

Course Content

Ch1 Determinants of Culture
Ch2 Dimensions of Culture in Business
Ch 3 Business Cultures in the Western World
Ch 4 Business Cultures in Asia, Africa & Middle East
Ch 5 Cultural Dimensions & Dilemmas
Ch 6 Culture & Styles of Management
CH 7 Culture & Corporate Structure
CH 8 Culture & Leadership
Ch 9 Culture & Corporate Strategy
Ch 10 Cultural Change in Organizations
Ch 11 Culture & International Marketing Management
Ch 12 Cultural Diversity in Organizations
Ch 13 Business Communication Across Cultures
Ch 14 Barriers to Intercultural Communication
Ch 15 Negotiating Internationally
Ch 16 Working with International Teams
Ch 17 Conflicts & Cultural Differences
Ch 18 Developing Intercultural Communicative Competence

Weekly Detailed Course Contents

Week Subject Related Preparation
1) The Global Manager’s Environment   -Assessing the Environment—Political, Economic, Legal, Technological   Case 1: Lincoln Electric: Venturing Abroad ARTICLE 1-THE NEED FOR CORPORATE GLOBAL MINDSET None
2) Managing Interdependence: Social Responsibility and Ethics    Case 2: Ellen Moore (A): Living and Working in Korea ARTICLE 2-THE GLOBAL ENTREPRENENEUR ARTICLE 3-THE EFFECT OF NATIONAL CULTURE None
3) Understanding the Role of Culture     Case 3: Intel in China Case 4: Dr. Sergio Ceccuzzi and SMI: Negotiating Cross-Border Acquisitions in Europe Sebenius, The Hidden Challenge of Cross-Border Negotiations ARTICLE 4-MANAGING DIFFERENCES -THE CENTRAL CHALLENGE OF GLOBAL STRATEGY None
4) Communicating Across Cultures     Case: 5- AES in Nigeria ARTICLE 5-GLOBAL STRATEGIES IN CHANGING GLOBAL COMPETİTİVE LANDSCAPE
5) Cross-cultural Negotiation Case:6- Infosys Technologies ARTICLE 6-GLOBAL GAMESMANSHIP None
6) Decision Making  in cross-cultural settings ARTICLE 7-LEARNING IN STRATEGIC ALLIANCES ARTICLE 8-MEASURING PERFORMANCE OF JOINT VENTURES None
7) Formulating Strategy   ARTICLE 9-THE DUBIOUS LOGIC OF MEGAMERGERS None
8) Global Alliances and Strategy Implementation   Case 8- Mabuchi Motor Co., Ltd. ARTICLE 10-GLOBAL STRATEGY LESSONS FROM JAPANESE AND KOREANS None
9) Organization Structure and Control Systems Case 7-Google ARTICLE 11-GLOBAL MANAGERS PERCEPTIONS OF CULTURAL COMPETENCE     None
10) Staffing and Compensation for Global Operations   ARTICLE 12-GLOBAL LEADERSSHİP SUCCESS THROUGH EMOTIONAL AND CULTURAL INTELLIGENCE None
11) Training for overseas operations ARTICLE 13-CAN AMERICAN MANAGEMENT CONCEPTS WORK IN RUSSIA None
12) 12 Week: Developing a Global Management Cadre   ARTICLE 14-CHALLENGE FOR MULTINATIONALS IN CHINA CASE 9 –HONDA None
13) Week: Motivating and Leading   None
14) How to be an expatriate Manager ARTICLE 14-CHALLENGE FOR MULTINATIONALS IN CHINA CASE 9 –HONDA None

Sources

Course Notes: TEXTBOOK: International Management: Managing Across Borders and Cultures, Text and Cases, 7/E Deresky. 2011 Required Readings: Cases and Articles from HBR.
References: Mevcut değil..not avaiable

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Attendance 14 % 10
Laboratory % 0
Application % 0
Field Work % 0
Special Course Internship (Work Placement) % 0
Quizzes % 0
Homework Assignments % 0
Presentation % 0
Project 1 % 20
Seminar % 0
Midterms 1 % 25
Preliminary Jury % 0
Final 1 % 45
Paper Submission % 0
Jury % 0
Bütünleme % 0
Total % 100
PERCENTAGE OF SEMESTER WORK % 35
PERCENTAGE OF FINAL WORK % 65
Total % 100

ECTS / Workload Table

Activities Number of Activities Workload
Course Hours 14 40
Laboratory
Application
Special Course Internship (Work Placement)
Field Work
Study Hours Out of Class
Presentations / Seminar
Project
Homework Assignments
Quizzes
Preliminary Jury
Midterms
Paper Submission
Jury
Final 11 40
Total Workload 80

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Being able to identify problems and ask right questions
2) Having problem solving skills and developing necessary analytical attitude
3) Comprehending theoretical arguments along with counter arguments in detail
4) Gaining awareness of lifelong learning and being qualified for pursuing graduate education
5) Applying theoretical concepts in project planning
6) Communicating efficiently by accepting differences and carrying out compatible teamwork
7) Increasing efficiency rate in business environment
8) Developing innovative and creative solutions in face of uncertainty
9) Researching to gather information for understanding current threats and opportunities in business
10) Being aware of the effects of globalization on society and business while deciding
11) Possessing digital competence and utilizing necessary technology
12) Communicating in at least one foreign language in academic and daily life
13) Possessing managing skills and competence
14) Deciding with the awareness of the legal and ethical consequences of business operations
15) Expressing opinions that are built through critical thinking process in business and academic environment