INTERNATIONAL TRADE AND BUSINESS
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
BA3711 Operations Management Fall 3 0 3 5
The course opens with the approval of the Department at the beginning of each semester

Basic information

Language of instruction: En
Type of course: Must Course
Course Level: Bachelor
Mode of Delivery: Face to face
Course Coordinator : Prof. Dr. YAVUZ GÜNALAY
Course Lecturer(s): Prof. Dr. YAVUZ GÜNALAY
Assoc. Prof. GÜL TEKİN TEMUR ASLAN
Dr. Öğr. Üyesi ADNAN ÇORUM
Course Objectives: Students are exposed to different processes seen in organisations, and their importance both at the strategic and operational levels. Difference as well as similarities among manufacturing and service operations are discussed. Basic management tools used at the operational level of production and service organisations are presented. Moreover, students are asked to prepare a project to personally observe at least one of the course topics in an organisation of their choice.

Learning Outputs

The students who have succeeded in this course;
The students who have succeeded in this course;
1. Can differentiate production and service processes.
2. List basic competitive process strategies
3. Able to define and measure capacity.
4. Able to perform basic process operations, such as forecasting, process control, inventory and supply chain management.
5. Know the steps of process and product design
6. Aware of project definition and planning.

Course Content

Description of Operations Management and Operations Strategy. Discussion of basic topics in operations management, such as design of services and goods, process design, location and layout, capacity management, inventory management, lean management, and quality.

Weekly Detailed Course Contents

Week Subject Related Preparation
1) What is operations? Importance of Operation Management.
2) Mission-Goal-Strategy. Operations strategy. Pre-reading
3) Performance of operations. Pre-reading
4) Design of services and goods. pre-reading
5) Process design. Pre-reading
6) Decision of location and layout Pre-reading
7) Supply chain management. Pre-reading
8) Capacity management. Pre-reading
9) Review
10) Inventory management. Pre-reading
11) Planning, scheduling and ERP pre-reading
12) Lean management. Pre-reading
13) Quality management. Pre-reading
14) Operations improvement and review

Sources

Course Notes: Textbook:Chase and Jacobs, Operations and Supply Chain Management: The Core, 3rd Edition, 2014.
References: Supplement: Russell and Taylor, Operations Management,: Creating Value along the Supply Chain, 7th Ed., Wiley, 2011. (ISBN:9780470646236)

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Attendance % 0
Laboratory % 0
Application % 0
Field Work % 0
Special Course Internship (Work Placement) % 0
Quizzes 7 % 15
Homework Assignments % 0
Presentation % 0
Project 1 % 25
Seminar % 0
Midterms 1 % 25
Preliminary Jury % 0
Final 1 % 35
Paper Submission % 0
Jury % 0
Bütünleme % 0
Total % 100
PERCENTAGE OF SEMESTER WORK % 40
PERCENTAGE OF FINAL WORK % 60
Total % 100

ECTS / Workload Table

Activities Number of Activities Workload
Course Hours 14 42
Laboratory
Application
Special Course Internship (Work Placement)
Field Work
Study Hours Out of Class 14 64
Presentations / Seminar 4 12
Project 1 1
Homework Assignments
Quizzes
Preliminary Jury
Midterms 1 2
Paper Submission
Jury
Final 1 2
Total Workload 123

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Has theoretical and practical knowledge on management, business, trade, economy, entrepreneurship, innovation, sustainable development related to International Trade and Business and can use this information 1
2) Can collect data from different sources in the global business world and successfully apply research techniques, use information and communication technologies. 3
3) Can analyze opportunities and threats with strategic thinking skills by using different resources and channels in the ever-changing global business world. 2
4) Can communicate orally and in writing with a good knowledge of English grammar. 2
5) He / she can transfer the knowledge and skills he / she has acquired in the field to the relevant people in written and oral form and evaluate them critically. 1
6) Adopts the principles of business ethics with the awareness of professional responsibility and can apply these principles within the framework of legal rules in the field of global trade and business. 1
7) He / she can collaborate in and out of the field, take responsibility, respect cultural differences and have ethical values. 1
8) Has sufficient awareness of social rights, justice, cultural values, environmental awareness, occupational health and safety. 2
9) With the lifelong learning skill acquired, she/he can identify learning needs and improve herself/himself 1