BUSINESS ADMINISTRATION
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
BA3711 Operations Management Fall 3 0 3 5
The course opens with the approval of the Department at the beginning of each semester

Basic information

Language of instruction: En
Type of course: Must Course
Course Level: Bachelor
Mode of Delivery: Face to face
Course Coordinator : Prof. Dr. YAVUZ GÜNALAY
Course Lecturer(s): Prof. Dr. YAVUZ GÜNALAY
Assoc. Prof. GÜL TEKİN TEMUR ASLAN
Dr. Öğr. Üyesi ADNAN ÇORUM
Course Objectives: Students are exposed to different processes seen in organisations, and their importance both at the strategic and operational levels. Difference as well as similarities among manufacturing and service operations are discussed. Basic management tools used at the operational level of production and service organisations are presented. Moreover, students are asked to prepare a project to personally observe at least one of the course topics in an organisation of their choice.

Learning Outputs

The students who have succeeded in this course;
The students who have succeeded in this course;
1. Can differentiate production and service processes.
2. List basic competitive process strategies
3. Able to define and measure capacity.
4. Able to perform basic process operations, such as forecasting, process control, inventory and supply chain management.
5. Know the steps of process and product design
6. Aware of project definition and planning.

Course Content

Description of Operations Management and Operations Strategy. Discussion of basic topics in operations management, such as design of services and goods, process design, location and layout, capacity management, inventory management, lean management, and quality.

Weekly Detailed Course Contents

Week Subject Related Preparation
1) What is operations? Importance of Operation Management.
2) Mission-Goal-Strategy. Operations strategy. Pre-reading
3) Performance of operations. Pre-reading
4) Design of services and goods. pre-reading
5) Process design. Pre-reading
6) Decision of location and layout Pre-reading
7) Supply chain management. Pre-reading
8) Capacity management. Pre-reading
9) Review
10) Inventory management. Pre-reading
11) Planning, scheduling and ERP pre-reading
12) Lean management. Pre-reading
13) Quality management. Pre-reading
14) Operations improvement and review

Sources

Course Notes: Textbook:Chase and Jacobs, Operations and Supply Chain Management: The Core, 3rd Edition, 2014.
References: Supplement: Russell and Taylor, Operations Management,: Creating Value along the Supply Chain, 7th Ed., Wiley, 2011. (ISBN:9780470646236)

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Attendance % 0
Laboratory % 0
Application % 0
Field Work % 0
Special Course Internship (Work Placement) % 0
Quizzes 7 % 15
Homework Assignments % 0
Presentation % 0
Project 1 % 25
Seminar % 0
Midterms 1 % 25
Preliminary Jury % 0
Final 1 % 35
Paper Submission % 0
Jury % 0
Bütünleme % 0
Total % 100
PERCENTAGE OF SEMESTER WORK % 40
PERCENTAGE OF FINAL WORK % 60
Total % 100

ECTS / Workload Table

Activities Number of Activities Workload
Course Hours 14 42
Laboratory
Application
Special Course Internship (Work Placement)
Field Work
Study Hours Out of Class 14 64
Presentations / Seminar 4 12
Project 1 1
Homework Assignments
Quizzes
Preliminary Jury
Midterms 1 2
Paper Submission
Jury
Final 1 2
Total Workload 123

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Being able to identify problems and ask right questions
2) Having problem solving skills and developing necessary analytical attitude 2
3) Comprehending theoretical arguments along with counter arguments in detail
4) Gaining awareness of lifelong learning and being qualified for pursuing graduate education
5) Applying theoretical concepts in project planning 3
6) Communicating efficiently by accepting differences and carrying out compatible teamwork 2
7) Increasing efficiency rate in business environment 2
8) Developing innovative and creative solutions in face of uncertainty 1
9) Researching to gather information for understanding current threats and opportunities in business 1
10) Being aware of the effects of globalization on society and business while deciding
11) Possessing digital competence and utilizing necessary technology
12) Communicating in at least one foreign language in academic and daily life 1
13) Possessing managing skills and competence 1
14) Deciding with the awareness of the legal and ethical consequences of business operations
15) Expressing opinions that are built through critical thinking process in business and academic environment