BUSINESS ADMINISTRATION
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
COP4234 Eti:Value Chain Management Spring 3 0 3 6
The course opens with the approval of the Department at the beginning of each semester

Basic information

Language of instruction: En
Type of course: Departmental Elective
Course Level: Bachelor
Mode of Delivery: Hybrid
Course Coordinator : Prof. Dr. ELİF OKAN
Course Objectives: In this course, students will be introduced to the FMCG sector in the context of marketing, sales, supply chain, export and HR, which are all parts of the value chain. Eti's vision, strategy and dynamics will be covered with concrete examples and case studies.

Learning Outputs

The students who have succeeded in this course;
1) To convey the value chain and the concept of value chain in an FMCG company
2) To learn FMCG market and market dynamics in Turkey
3) To learn the concepts of branding, integrated marketing communication, sustainability communication and to understand digital marketing channels
4) To acquire both theoretical and practical knowledge in the field of sales by learning sales strategies and go-to-market models
5) To learn about the global FMCG market and export operations in major markets
6) Understanding the supply chain components, learning the purchasing and quality assurance processes
7) To learn HR processes

Course Content

Looking at the FMCG sector from the perspective of Eti, the marketing, sales, procurement, export and recruitment processes in the sector will be discussed. Current trends, dynamics and changes in the pandemic will be conveyed through case studies.

Weekly Detailed Course Contents

Week Subject Related Preparation
1) How to launch a new brand? - Analyzing business challenges and competitors - Innovation and idea generation - Brand footprint - Price and packaging - Consumer testing from design to delivery
2) How to build an integrated marketing communication plan? - Competitive analysis and brand positioning - Generating creative communication idea - Media channels and media plan optimization - Idea and content tests
3) How to build a “digitally effective” brand?  - Social media and video campaigns - E-commerce marketing - Data management - Digital Experience
4) How to build a “sustainable” brand? - Understanding of purpose - Purpose communication - Sustainable communication of “sustainability”
5) What is a go to market strategy? - Sales channel structures - Distributor structutes - Sales models
6) What is account management in sales?  - Stakeholder management - Customer management - Negotiation skills - Win-win approach
7) What is commercial marketing? - Distribution, pricing and racking strategy - Merchandising - In store fundamentals
8) - Global Snacking Market and Regions - Global Snacking Trends - Fundamentals of Global Marketing  Strategies - Fundamentals of Global Sales and Operations  Strategies
9) - Global Trade and Global Supply Chain - How Covid-19 has changed sales trends? - How to work export value chain? - Export Financing and Budgeting
10) - Planning and logistics processes in the supply chain - Purchasing in the supply chain
11) - Production operations - Quality assurance and food regulations
12) What is recruitment? - Employer branding - Recruitment practices and fundamentals - Career coaching
13) Performance and reward management in HR
14) Discussion and General Overview of the Semester

Sources

Course Notes: "Marketing Management, 2015, 15th Edition, Kotler, Keller The Competitive Advantage: Creating and Sustaining Superior, Porter"
References:

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Attendance % 0
Laboratory % 0
Application % 0
Field Work % 0
Special Course Internship (Work Placement) % 0
Quizzes 5 % 25
Homework Assignments % 0
Presentation % 0
Project % 0
Seminar % 0
Midterms 1 % 35
Preliminary Jury % 0
Final 1 % 40
Paper Submission % 0
Jury % 0
Bütünleme % 0
Total % 100
PERCENTAGE OF SEMESTER WORK % 60
PERCENTAGE OF FINAL WORK % 40
Total % 100

ECTS / Workload Table

Activities Number of Activities Duration (Hours) Workload
Course Hours 14 3 42
Laboratory 0 0 0
Application 0 0 0
Special Course Internship (Work Placement) 0 0 0
Field Work 0 0 0
Study Hours Out of Class 14 6 84
Presentations / Seminar 0 0 0
Project 0 0 0
Homework Assignments 0 0 0
Quizzes 5 2 10
Preliminary Jury 0 0 0
Midterms 1 2 2
Paper Submission 0 0 0
Jury 0 0 0
Final 1 2 2
Total Workload 140

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Being able to identify problems and ask right questions
2) Having problem solving skills and developing necessary analytical attitude
3) Comprehending theoretical arguments along with counter arguments in detail
4) Gaining awareness of lifelong learning and being qualified for pursuing graduate education
5) Applying theoretical concepts in project planning
6) Communicating efficiently by accepting differences and carrying out compatible teamwork
7) Increasing efficiency rate in business environment
8) Developing innovative and creative solutions in face of uncertainty
9) Researching to gather information for understanding current threats and opportunities in business
10) Being aware of the effects of globalization on society and business while deciding
11) Possessing digital competence and utilizing necessary technology
12) Communicating in at least one foreign language in academic and daily life
13) Possessing managing skills and competence
14) Deciding with the awareness of the legal and ethical consequences of business operations
15) Expressing opinions that are built through critical thinking process in business and academic environment