PUBLIC RELATIONS AND PUBLICITY
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
PRL2422 Account Management Spring 3 0 3 6
The course opens with the approval of the Department at the beginning of each semester

Basic information

Language of instruction: En
Type of course: Must Course
Course Level: Bachelor
Mode of Delivery: Face to face
Course Coordinator : Instructor DENİZ SAYDAM SARIKARDAŞOĞLU
Course Objectives: This course aims to present different skills and functions of management of public relations agencies and to analyze communication with their clients.

Learning Outputs

The students who have succeeded in this course;
The students who have succeeded in this course;
1) Explain basic terms of account management
2) Explain the development of managemet
3) Explain the budget concept
4) Apply account management in different areas
5) Explain the relationship between agency and its clients
6) Recognize priorities and challenges for different clients
7) Knows how to understand and influence clients
8)Learns time management
9)Explain account management process

Course Content

This course defines principles of account management, importance and management of client relationships, time and budget management by explaining major concepts of account management.

Weekly Detailed Course Contents

Week Subject Related Preparation
1) Introduction
2) The Evalution of Management Theory
3) Principles of Account Management
4) Measuring The Value
5) Project Management-Risk Management
6) Client Positioning
7) Client management
8) Analyzing agencies, departments and job definitions
9) Account Management for Corporations
10) Account Management for Non Profit Organizations
11) Budget management
12) Time management and reporting
13) Case studies
14) case Studies

Sources

Course Notes:
References: Global Account Managemet Creating Value- H.David Hennessey,Jean-Pierre Jeannet

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Attendance 14 % 5
Laboratory % 0
Application % 0
Field Work % 0
Special Course Internship (Work Placement) % 0
Quizzes % 0
Homework Assignments % 0
Presentation 1 % 10
Project % 0
Seminar % 0
Midterms 1 % 35
Preliminary Jury % 0
Final 1 % 50
Paper Submission % 0
Jury % 0
Bütünleme % 0
Total % 100
PERCENTAGE OF SEMESTER WORK % 50
PERCENTAGE OF FINAL WORK % 50
Total % 100

ECTS / Workload Table

Activities Number of Activities Workload
Course Hours 14 42
Laboratory
Application
Special Course Internship (Work Placement)
Field Work
Study Hours Out of Class 14 91
Presentations / Seminar 1 4
Project
Homework Assignments
Quizzes
Preliminary Jury
Midterms 1 4
Paper Submission
Jury
Final 1 4
Total Workload 145

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) To prepare the students to become communication professionals by focusing on strategic thinking, professional writing, ethical practice and innovative use of traditional and new media 4
2) To be able to create effective public relations plans using fundamental planning components that include situation analysis, public profile, objectives, strategies and tactics. 4
3) To be able to apply theoretical concepts related to mass communication, consumer behavior, psychology, persuasion,sociology, marketing, and other related fields to understand how public realtions works. 3
4) To be able to have the ability to explain and identify problems associated with the relationships between events and facts in the areas of public relations, persuasive communication, communication management, corporate communications. 3
5) To be able to analyze primary and secondary research data in the fields of perception and reputation management and corporate communication practices. 3
6) To be able to search, write, and design articles, newsletters, and fliers, brochures, and announcements, in styles and formats appropraite various audiences, mediums and settings. 3
7) To be able to apply the underlying theories of communication and the necessities of work safety to different types of public relations processes and campaigns. 4
8) To be able to develop creative and persuasive management skills in terms of reputation, employee relations, leadership and similar corporate practices. 3
9) To be able to take responsibility in an individual capacity or as a team in generating solutions to given scenarios which can occur in public relations processes. 3
10) To be able to understand how an organizational culture works and how employees and leaders create messages as a communication tool. 2
11) To be able to critically discuss and interpret theories, concepts, methods, tools and ideas in the field of public relations. 3
12) To be able to to use information, communication technologies and computer software with the required level of public relations, marketing communication, persuasive communication, communication management, corporate communications. 3
13) To be able to explain and describe business marketing activities, economics, business law and global business practices. 3
14) To be able to recognize national and international, social and cultural dimensions of public relations. 2