| INTERNATIONAL TRADE AND BUSINESS | |||||
| Bachelor | TR-NQF-HE: Level 6 | QF-EHEA: First Cycle | EQF-LLL: Level 6 | ||
| Course Code | Course Name | Semester | Theoretical | Practical | Credit | ECTS |
| GEP0611 | Effective Skills for Communication | Spring | 3 | 0 | 3 | 4 |
| The course opens with the approval of the Department at the beginning of each semester |
| Language of instruction: | En |
| Type of course: | GE-Elective |
| Course Level: | Bachelor |
| Mode of Delivery: | Face to face |
| Course Coordinator : | Instructor ELİF CANAN ONAT |
| Course Lecturer(s): |
Instructor DENİZ SAYDAM SARIKARDAŞOĞLU |
| Course Objectives: | The course will examine dimensions of communication styles, concepts, principles and theories of communication and how these apply to effective communication. It will address communication in problem-solving processes, the importance of communication to effective leadership, and the importance of effective communication. |
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The students who have succeeded in this course; 1. Students understand the nature and the importance of effective communication 2. The student will gain knowledge of concepts, theories, and research findings in effective communication. 3. Students identify which behaviors negatively impact and which ones impact positively relationships they are in 4. Students identify, explain and analyze the psychological, social, cultural and linguistic factors which affect the communication of humans 5. Students describe and apply specific skills to the following areas of the human communication process: perception, empathy, listening, and conflict management. 6. Students identify the factors which contribute to a healthy communication climate 7. Students identify the various stages of interpersonal relationships 8. Students identify the value and the challenges of using verbal communication 9. Students will understand various contexts (friendship, family, etc.) in which effective communication occurs 10. Students improve their skills in observing, analyzing, and critiquing their own communicative behaviors as well as those of others. |
| Week | Subject | Related Preparation | |
| 1) | General Overview about Communication | ||
| 2) | Defining the Nature and the Importance of Effective Communication: Models &Myths | ||
| 3) | Verbal & nonverbal communication patterns & styles | ||
| 4) | The role of Culture and Identity | ||
| 5) | Self & Self- Disclosure | ||
| 6) | Listening & interpersonal dynamics | ||
| 7) | Language and the Power of Words | ||
| 8) | Effective Listening | ||
| 9) | Midterm | ||
| 10) | Interpersonal communication in intimate relationships (family and friends) | ||
| 11) | Communication & Technology | ||
| 12) | Building interpersonal communication competence | ||
| 13) | Conflict management & problem-solving strategies | ||
| 14) | Miscommunication | ||
| 15) | Overview (genel tekrar) | ||
| Course Notes: | 7 Steps to Effective Communication, Prem P. Bhalla, Goodwill Publishing House Kişilerarası İletişim Bilgiler-Etkiler-Engeller , Demet Gürüz/ Ayşen Temel Eğnili, İletişim Yayınları Akla ve Kalbe Giden İletişim Yolları, Fatoş Karahasan, CEO Plus. Kişilerarası İlişkiler ve Etkili İletişim, Alim Kaya, Pegem Akademi, 7.baskı, 2015. |
| References: |
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| Program Outcomes | Level of Contribution | |
| 1) | Has theoretical and practical knowledge on management, business, trade, economy, entrepreneurship, innovation, sustainable development related to International Trade and Business and can use this information | |
| 2) | Can collect data from different sources in the global business world and successfully apply research techniques, use information and communication technologies. | |
| 3) | Can analyze opportunities and threats with strategic thinking skills by using different resources and channels in the ever-changing global business world. | |
| 4) | Can communicate orally and in writing with a good knowledge of English grammar. | |
| 5) | He / she can transfer the knowledge and skills he / she has acquired in the field to the relevant people in written and oral form and evaluate them critically. | |
| 6) | Adopts the principles of business ethics with the awareness of professional responsibility and can apply these principles within the framework of legal rules in the field of global trade and business. | |
| 7) | He / she can collaborate in and out of the field, take responsibility, respect cultural differences and have ethical values. | |
| 8) | Has sufficient awareness of social rights, justice, cultural values, environmental awareness, occupational health and safety. | |
| 9) | With the lifelong learning skill acquired, she/he can identify learning needs and improve herself/himself |