BUSINESS ADMINISTRATION | |||||
Bachelor | TR-NQF-HE: Level 6 | QF-EHEA: First Cycle | EQF-LLL: Level 6 |
Course Code | Course Name | Semester | Theoretical | Practical | Credit | ECTS |
GEP0611 | Effective Skills for Communication | Fall | 3 | 0 | 3 | 5 |
The course opens with the approval of the Department at the beginning of each semester |
Language of instruction: | En |
Type of course: | GE-Elective |
Course Level: | Bachelor |
Mode of Delivery: | Face to face |
Course Coordinator : | Instructor ELİF CANAN ONAT |
Course Lecturer(s): |
Instructor DENİZ SAYDAM SARIKARDAŞOĞLU |
Course Objectives: | The course will examine dimensions of communication styles, concepts, principles and theories of communication and how these apply to effective communication. It will address communication in problem-solving processes, the importance of communication to effective leadership, and the importance of effective communication. |
The students who have succeeded in this course; 1. Students understand the nature and the importance of effective communication 2. The student will gain knowledge of concepts, theories, and research findings in effective communication. 3. Students identify which behaviors negatively impact and which ones impact positively relationships they are in 4. Students identify, explain and analyze the psychological, social, cultural and linguistic factors which affect the communication of humans 5. Students describe and apply specific skills to the following areas of the human communication process: perception, empathy, listening, and conflict management. 6. Students identify the factors which contribute to a healthy communication climate 7. Students identify the various stages of interpersonal relationships 8. Students identify the value and the challenges of using verbal communication 9. Students will understand various contexts (friendship, family, etc.) in which effective communication occurs 10. Students improve their skills in observing, analyzing, and critiquing their own communicative behaviors as well as those of others. |
Week | Subject | Related Preparation | |
1) | General Overview about Communication | ||
2) | Defining the Nature and the Importance of Effective Communication: Models &Myths | ||
3) | Verbal & nonverbal communication patterns & styles | ||
4) | The role of Culture and Identity | ||
5) | Self & Self- Disclosure | ||
6) | Listening & interpersonal dynamics | ||
7) | Language and the Power of Words | ||
8) | Effective Listening | ||
9) | Midterm | ||
10) | Interpersonal communication in intimate relationships (family and friends) | ||
11) | Communication & Technology | ||
12) | Building interpersonal communication competence | ||
13) | Conflict management & problem-solving strategies | ||
14) | Miscommunication | ||
15) | Overview (genel tekrar) |
Course Notes: | 7 Steps to Effective Communication, Prem P. Bhalla, Goodwill Publishing House Kişilerarası İletişim Bilgiler-Etkiler-Engeller , Demet Gürüz/ Ayşen Temel Eğnili, İletişim Yayınları Akla ve Kalbe Giden İletişim Yolları, Fatoş Karahasan, CEO Plus. Kişilerarası İlişkiler ve Etkili İletişim, Alim Kaya, Pegem Akademi, 7.baskı, 2015. |
References: |
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Program Outcomes | Level of Contribution | |
1) | Being able to identify problems and ask right questions | 3 |
2) | Having problem solving skills and developing necessary analytical attitude | |
3) | Comprehending theoretical arguments along with counter arguments in detail | |
4) | Gaining awareness of lifelong learning and being qualified for pursuing graduate education | |
5) | Applying theoretical concepts in project planning | |
6) | Communicating efficiently by accepting differences and carrying out compatible teamwork | |
7) | Increasing efficiency rate in business environment | |
8) | Developing innovative and creative solutions in face of uncertainty | 3 |
9) | Researching to gather information for understanding current threats and opportunities in business | |
10) | Being aware of the effects of globalization on society and business while deciding | |
11) | Possessing digital competence and utilizing necessary technology | |
12) | Communicating in at least one foreign language in academic and daily life | |
13) | Possessing managing skills and competence | |
14) | Deciding with the awareness of the legal and ethical consequences of business operations | |
15) | Expressing opinions that are built through critical thinking process in business and academic environment | 3 |