| FIRST AND EMERGENCY MEDICAL SERVICES (TURKISH) | |||||
| Associate | TR-NQF-HE: Level 5 | QF-EHEA: Short Cycle | EQF-LLL: Level 5 | ||
| Course Code | Course Name | Semester | Theoretical | Practical | Credit | ECTS |
| TDS1007 | Medical Services Communication | Fall | 2 | 0 | 2 | 5 |
| The course opens with the approval of the Department at the beginning of each semester |
| Language of instruction: | Tr |
| Type of course: | Must Course |
| Course Level: | Associate |
| Mode of Delivery: | Face to face |
| Course Coordinator : | Instructor FIRAT KARA |
| Course Lecturer(s): |
Instructor FIRAT KARA Instructor AYBİKE ELİF BOLCAN |
| Course Objectives: | The objectives of this course are to define basic concepts and models of communication; to analyse new communication technologies; to enable students to gain knowledge about interpersonal communicaiton, teamwork, problem solving strategies and ethical issues in communication. |
|
The students who have succeeded in this course; 1- Use skills for effective speaking and listening. 2- Define different views on the new communication technologies. 3- Define ethical issues in communication. 4- Apply basic principles of teamwork. |
| This course covers topics about communication, functions of communication, ethical issues in communication, communication theories, types of communication, new communication technologies, speaking and listening skills, essential factors for effective communication in health organisations. |
| Week | Subject | Related Preparation | |
| 1) | Definition and Importance of Communication | None | |
| 2) | Dimensions of Communication | None | |
| 3) | Types of Communication | None | |
| 4) | Communication Barriers | None | |
| 5) | Health and Health Communication Concepts | None | |
| 6) | The Importance of Health Communication | None | |
| 7) | Creating a Behavior Change in the Field of Health | None | |
| 8) | Midterm | None | |
| 9) | Patient-Health Worker Communication | None | |
| 10) | Communication with Patient Relatives | None | |
| 11) | Communication with Patients' Relatives II | None | |
| 12) | Communication with Difficult Patients | None | |
| 13) | Communication among Healthcare Professionals | None | |
| 14) | Health Literacy | None | |
| Course Notes: | Okay, A. Sağlık İletişimi, MediaCat Kitapları, İstanbul, 2009. Marziye İlhan, Sağlık Çalışanları ve Adayları İçin Sağlık Çalışanlarının İletişimi, İstanbul, Beta Yayınevi, 2018.İnci Çınarlı, 21. Yüzyıl İçin Sağlık İletişimi, Ankara, Nobel Kitabevi,2019. |
| References: |
| Semester Requirements | Number of Activities | Level of Contribution |
| Attendance | % 0 | |
| Laboratory | % 0 | |
| Application | % 0 | |
| Field Work | % 0 | |
| Special Course Internship (Work Placement) | % 0 | |
| Quizzes | % 0 | |
| Homework Assignments | % 0 | |
| Presentation | % 0 | |
| Project | % 0 | |
| Seminar | % 0 | |
| Midterms | 1 | % 40 |
| Preliminary Jury | % 0 | |
| Final | 1 | % 60 |
| Paper Submission | % 0 | |
| Jury | % 0 | |
| Bütünleme | % 0 | |
| Total | % 100 | |
| PERCENTAGE OF SEMESTER WORK | % 40 | |
| PERCENTAGE OF FINAL WORK | % 60 | |
| Total | % 100 | |
| Activities | Number of Activities | Duration (Hours) | Workload |
| Course Hours | 13 | 2 | 26 |
| Laboratory | 0 | 0 | 0 |
| Application | 0 | 0 | 0 |
| Special Course Internship (Work Placement) | 0 | 0 | 0 |
| Field Work | 0 | 0 | 0 |
| Study Hours Out of Class | 14 | 7 | 98 |
| Presentations / Seminar | 0 | 0 | 0 |
| Project | 0 | 0 | 0 |
| Homework Assignments | 0 | 0 | 0 |
| Quizzes | 0 | 0 | 0 |
| Preliminary Jury | 0 | 0 | 0 |
| Midterms | 1 | 1 | 1 |
| Paper Submission | 0 | 0 | 0 |
| Jury | 0 | 0 | 0 |
| Final | 1 | 2 | 2 |
| Total Workload | 127 | ||
| No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
| Program Outcomes | Level of Contribution | |
| 1) | The ability to have theoretical and practical knowledge related to the field at a basic level | 3 |
| 2) | The use of theoretical knowledge related to the field in practice | 3 |
| 3) | To behave according to basic professional legislation related to the field | 1 |
| 4) | Use information and communication technology, express professional knowledge through written and verbal/non-verbal communication | 5 |
| 5) | Express the social, scientific, cultural and ethical values of professional | 4 |
| 6) | Develop themselves personally and professionally updating knowledge, skills and competencies of the field with lifelong learning awareness | 3 |
| 7) | Effective use the terminology of the field | 2 |
| 8) | To prepare the ambulance for emergency call and patient transfer. | 3 |
| 9) | To performe emergency medical care and interventions | 2 |
| 10) | To performe the professional skills for initial diagnosis and prehospital emergency management | 2 |
| 11) | To have the ability of evaluation of the incident scene. | 3 |