MATHEMATICS (TURKISH, PHD) | |||||
PhD | TR-NQF-HE: Level 8 | QF-EHEA: Third Cycle | EQF-LLL: Level 8 |
Course Code | Course Name | Semester | Theoretical | Practical | Credit | ECTS |
HEA5016 | Quality Systems in Higher Education | Fall | 3 | 0 | 3 | 8 |
The course opens with the approval of the Department at the beginning of each semester |
Language of instruction: | En |
Type of course: | Departmental Elective |
Course Level: | |
Mode of Delivery: | Face to face |
Course Coordinator : | Dr. Öğr. Üyesi GÜLAY DALGIÇ |
Course Objectives: | • Develop an understanding of the basic concepts of quality, including international and national quality standards and award programs, and history of the global quality movement. • Provide a basic understanding of "widely-used" quality analysis tools and techniques in higher education. Create an awareness of the quality management problem-solving techniques currently in use. • Develop an understanding of strategic quality planning in higher education institutions. • Learn how quality improvement programs are implemented in higher education institutions. • Develop an understanding of approaches used to continually improve a higher education institution’s Quality System. |
The students who have succeeded in this course; • will be able to explain the main concepts of TQM, TQM philosophies and global quality movement. • will be able to describe TQM processes in higher education institutions. • will be able to apply suitable quality analysis tools and techniques in certain contexts with specific objectives • will be able to implement quality improvement programs in higher education institutions. • will be able to divide strategic quality planing into processes. • will be able to evaluate quality assurance practices in higher education institutions |
This course will focus on the use of various methods and recent developments of quality control (such as QA/QC, STQM, Six Sigma and DFSS) in detail. Students will be familiarized with quality control techniques, quality assurance issues and quality management methods in higher education institutions. |
Week | Subject | Related Preparation | |
1) | Course Introduction | ||
2) | -The Concept of Quality -The Quality Movement | Related reading | |
3) | -Total Quality Management in Higher Education -Effectiveness and Quality of Schools | Related Reading | |
4) | -Models of Quality -The Quality Gurus: Deming, Crosby, Juran, Ishikawa | Related Reading | |
5) | -The ISO 9000 Series and Education -How to analyze a case? | Related Reading | |
6) | -The Quality Organization -Educational Leadership for Quality | Related Reading | |
7) | -Teamwork for Quality -Case study | Related Reading | |
8) | Discussion on Case Studies | ||
9) | -Strategic Planning for Quality in Higher Education Institutions | Related Reading | |
10) | -Strategic Planning for Quality in Higher Education Institutions | Related Reading | |
11) | -TQM Applications in Higher Education Institutions # 1: SP at Oregon University -Case study | Related Reading | |
12) | -Quality Awards for Higher Education Institutions Malcolm Baldridge, EFQM | Related Reading | |
13) | -TQM Applications in Higher Education Institutions # 2: -Benchmarking -Global Benchmarking Organizations | Related Reading | |
14) | Revision in discussion form |
Course Notes: | Bernhard, A. (2011). Quality Assurance in an International Higher Education Area: A Case Study Approach and Comparative Analysis. Germany: Springer. |
References: | Bogue, E.G. & Hall, K.B. (2003). Quality and Accountability in Higher Education: Improving Policy, Enhancing Performance. California: Praeger Publishing. |
Semester Requirements | Number of Activities | Level of Contribution |
Attendance | 14 | % 10 |
Laboratory | % 0 | |
Application | % 0 | |
Field Work | % 0 | |
Special Course Internship (Work Placement) | % 0 | |
Quizzes | % 0 | |
Homework Assignments | 5 | % 40 |
Presentation | % 0 | |
Project | 1 | % 10 |
Seminar | % 0 | |
Midterms | % 0 | |
Preliminary Jury | % 0 | |
Final | 1 | % 40 |
Paper Submission | % 0 | |
Jury | % 0 | |
Bütünleme | % 0 | |
Total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 50 | |
PERCENTAGE OF FINAL WORK | % 50 | |
Total | % 100 |
Activities | Number of Activities | Duration (Hours) | Workload |
Course Hours | 14 | 4 | 56 |
Laboratory | 0 | 0 | 0 |
Application | 0 | 0 | 0 |
Special Course Internship (Work Placement) | 0 | 0 | 0 |
Field Work | 0 | 0 | 0 |
Study Hours Out of Class | 14 | 4 | 56 |
Presentations / Seminar | 0 | 0 | 0 |
Project | 1 | 20 | 20 |
Homework Assignments | 5 | 10 | 50 |
Quizzes | 0 | 0 | 0 |
Preliminary Jury | 0 | ||
Midterms | 0 | 0 | 0 |
Paper Submission | 0 | ||
Jury | 0 | ||
Final | 1 | 20 | 20 |
Total Workload | 202 |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution |