SUPPLY CHAIN AND LOGISTICS MANAGEMENT (TURKISH, NON-THESIS)
Master TR-NQF-HE: Level 7 QF-EHEA: Second Cycle EQF-LLL: Level 7

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
ISL5625 Conflict and Negotiation Management Techniques Fall 3 0 3 8
The course opens with the approval of the Department at the beginning of each semester

Basic information

Language of instruction: Tr
Type of course: Departmental Elective
Course Level:
Mode of Delivery: Face to face
Course Coordinator : Dr. Öğr. Üyesi TUĞCAN DEMİR
Course Lecturer(s): Dr. PINAR BELKIS TÜRKOĞLU
Prof. Dr. AHMET ERKUŞ
Prof. Dr. CANAN ÇETİN
Instructor HAKAN ASLAN
Course Objectives: This course aims at teaching students negotiation skills that become more and more important.

Learning Outputs

The students who have succeeded in this course;
I. necessary negotiation skills in order to tackle problems occurring In different levels of the organization and between organizations will be taught.
II. will learn how to negotiate in different situations.
III. Will learn how to defend research findings in seminars, also, expressing oral and written presentations, working independently and producing scientific information.

Course Content

First, communication concepts will be analyzed, followed by efficient negotiation techniques in international relations, negotiation process, leadership abilities, time management and meeting management, stress on cultural differences in negotiations and different communication tools will be analyzed.

Weekly Detailed Course Contents

Week Subject Related Preparation
1) Mutual dependency in negotiations
2) Marketing strategies and competition tactics
3) Complementary negotiation tactics
4) Negotiation planning and strategy
5) Concepts of conflict management, organizational conflicts from different approaches
6) Emotion and perception management in negotiations
7) Midterm Exam
8) Primary reasons of conflicts in organizations, and solving strategies
9) Breakup of negotiations and communication
10) Persuasion and influence in negotiations
11) third party in negotiations, power in negotiations
12) personal differences in negotiations
13) ethical problem solving in negotiations
14) Negotiation in international cultures

Sources

Course Notes: Oliver Ramsbotham, Tom Woodhouse ve Hugh Miall, Contemporary Conflict Resolution, Polity, 2005. M. Butler, International Conflict Management, Routledge, 2009 J. Bercovitch ve J. Fretter, Regional Guide to International
References: Nimet Beriker, Çatışmadan Uzlaşmaya, Bilgi Üniversitesi Yayınları, 2010 Johan Galtung, Çatışmaları Aşarak Dönüştürmek, USAK, 2009.

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Attendance 14 % 10
Laboratory % 0
Application % 0
Field Work % 0
Special Course Internship (Work Placement) % 0
Quizzes % 0
Homework Assignments % 0
Presentation % 0
Project 1 % 20
Seminar % 0
Midterms 1 % 30
Preliminary Jury % 0
Final 1 % 40
Paper Submission % 0
Jury % 0
Bütünleme % 0
Total % 100
PERCENTAGE OF SEMESTER WORK % 40
PERCENTAGE OF FINAL WORK % 60
Total % 100

ECTS / Workload Table

Activities Number of Activities Workload
Course Hours 14 42
Laboratory
Application 13 48
Special Course Internship (Work Placement)
Field Work
Study Hours Out of Class 14 81
Presentations / Seminar
Project
Homework Assignments
Quizzes
Preliminary Jury
Midterms 1 2
Paper Submission
Jury
Final 1 2
Total Workload 175

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Based on Bachelor level(First Cycle) qualifications, to develop and deepen knowledge to the proficiency level in the field of Supply Chain and Logistics Management.
2) To define and implement knowledge with scientific methods by using vague, limited or incomplete data; to use combination of interdisciplinary knowledge.
3) To design and implement analytic, model and experiment based research in the field of Supply Chain and Logistics Management, to analyze and interpret complex situations faced related to the field.
4) To identify and formulate Supply Chain and Logistics Management problems, to develop methods for the solutions, to implement innovative ways in the solutions.
5) To work effectively disciplinary and multi-disciplinary teams, to lead this teams and to develop solution approaches in complex situations, to work individually and to take responsibility.
6) To evaluate, interpret and implement knowledge and skills acquired at proficiency level in Supply Chain and Logistics Management field with a critical approach.
7) To communicate current developments and studies, within the field or in other fields to both national and international groups, systematically and clearly using written and oral techniques.
8) To be able to use advanced information technology and communication technology with software knowledge to input and analyze data related with Supply Chain and Logistics Management.
9) To provide individuality and contribution to the studies of Supply Chain and Logistics Management field.
10) To audit the data gathering, interpretation, implementation and announcement stages in the Supply Chain and Logistics Management field by taking into consideration the cultural, scientific, and ethic values and to teach these values.
11) To have effective and efficient managerial skills