INDUSTRIAL ENGINEERING
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
BA1012 Business Communications Fall 3 0 3 8
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction: English
Type of course: Non-Departmental Elective
Course Level: Bachelor’s Degree (First Cycle)
Mode of Delivery: Hybrid
Course Coordinator : Prof. Dr. ELİF OKAN
Course Lecturer(s): Assoc. Prof. AYLA ESEN
Prof. Dr. HAVVA PINAR İMER
Recommended Optional Program Components: None
Course Objectives: The course aims to provide students with the fundamental roles and principles of communication in the work context. The students will get familiar with the skills and knowledge required of an individual for effective communication in business life. Upon completion of the course, the students are expected to be able to understand the nature of communication and deliver their messages with precision through various communication media in different business settings. They will be capable of designing and writing messages in various formats, organizing and delivering presentations, writing their CVs, as well as gaining the basic skills to prepare themselves for job applications and interviews.

Learning Outcomes

The students who have succeeded in this course;
Upon completion of the course, the students will learn to:
1. Explain the role of verbal and written communication for day-to-day operations and personal career
2. Describe and evaluate various listening approaches
3. Explain and implement interpersonal skills to build positive relationships.
4. Analyze interview situations and act accordingly
5. Differentiate between types of reports and write reports of any type
6. Be able to deliver a presentation

Course Content

The teaching methods of the course are Collaborative Learning, Lecture, Reading, Discussion, Individual Study, Social Activity.
The students will get familiar with the skills and knowledge required of an individual for effective communication in business life. Upon completion of the course, the students are expected to be able to understand the nature of communication and deliver their messages with precision through various communication media in different business settings. They will be capable of designing and writing messages in various formats, organizing and delivering presentations, writing their CVs, as well as gaining the basic skills to prepare themselves for job applications and interviews.

Weekly Detailed Course Contents

Week Subject Related Preparation
1) Introduction to the course Overview of the syllabus
2) Communication at Work Chapter 1
3) Communication, Culture and Work Chapter 2
4) Listening Chapter 3
5) Verbal & Nonverbal Messages Chapter 4
6) Interpersonal Skills and Success Chapter 5
7) Types of Business Presentations Writing reports Chapter 9
8) Developing, Organizing and Delivering the Presentation Chapters 10 & 12
9) Developing, Organizing and Delivering the Presentation (contd.) Chapters 10 & 12
10) Principles of Interviewing How to Write Effective CVs Chapter 6
11) Quiz
12) Group Reports and Presentations
13) Group Reports and Presentations
14) Group Reports and Presentations

Sources

Course Notes / Textbooks: Adler, R. B.; Maresh-Fuehrer, M. M.; Elmhorst, J. & Lucas, K. (2019). Communicating at Work, 12th Edition, New York, NY, McGraw-Hill Education.
References: Bovee, C. L.& Thill, J. V. (2016). Business Communication Essentials, 7th Global Edition, Pearson Education.

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Quizzes 1 % 20
Project 1 % 30
Final 1 % 50
Total % 100
PERCENTAGE OF SEMESTER WORK % 20
PERCENTAGE OF FINAL WORK % 80
Total % 100

ECTS / Workload Table

Activities Number of Activities Duration (Hours) Workload
Course Hours 14 3 42
Study Hours Out of Class 13 11 143
Project 1 5 5
Quizzes 1 2 2
Midterms 1 2 2
Final 1 2 2
Total Workload 196

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Build up a body of knowledge in mathematics, science and industrial engineering subjects; use theoretical and applied information in these areas to model and solve complex engineering problems.
2) Identify, formulate, and solve complex engineering problems; select and apply proper analysis and modeling methods for this purpose.
3) Design a complex system, process, device or product under realistic constraints and conditions, in such a way as to meet the desired result; apply modern design methods for this purpose. The ability to apply modern design methods to meet this objective.
4) Devise, select, and use modern techniques and tools needed for solving complex problems in industrial engineering practice; employ information technologies effectively.
5) Design and conduct experiments, collect data, analyze and interpret results for investigating the complex problems specific to industrial engineering.
6) Cooperate efficiently in intra-disciplinary and multi-disciplinary teams; and show self-reliance when working independently.
7) Demonstrate effective communication skills in both oral and written English and Turkish. Writing and understanding reports, preparing design and production reports, making effective presentations, giving and receiving clear and understandable instructions.
8) Recognize the need for lifelong learning; show ability to access information, to follow developments in science and technology, and to continuously educate him/herself. 3
9) Develop an awareness of professional and ethical responsibility, and behaving accordingly. Information about the standards used in engineering applications.
10) Know business life practices such as project management, risk management, and change management; develop an awareness of entrepreneurship, innovation, and sustainable development. 4
11) Know contemporary issues and the global and societal effects of modern age engineering practices on health, environment, and safety; recognize the legal consequences of engineering solutions.
12) Develop effective and efficient managerial skills.