BA1012 Business CommunicationsBahçeşehir UniversityDegree Programs PSYCHOLOGYGeneral Information For StudentsDiploma SupplementErasmus Policy StatementNational QualificationsBologna Commission
PSYCHOLOGY
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
BA1012 Business Communications Spring 3 0 3 8
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction: English
Type of course: Non-Departmental Elective
Course Level: Bachelor’s Degree (First Cycle)
Mode of Delivery: Face to face
Course Coordinator : Assoc. Prof. HAVVA PINAR İMER
Course Lecturer(s): Dr. Öğr. Üyesi AYLA ESEN
Assoc. Prof. HAVVA PINAR İMER
Recommended Optional Program Components: None
Course Objectives: The course aims to provide the student with the fundamental role and principles of communication in the work context. To have a general understanding of why good communication skills are important in business, students are equipped with the knowledge and skills related to verbal, nonverbal and written communication, the effective use of technology for communication, effective listening skills, and how to prepare and effectively take part in job interviews with emphasis on the cultural aspect of communication.

Learning Outcomes

The students who have succeeded in this course;
The students who have succeeded in this course;
1. Explain the role of verbal and written communication for day-to-day operations as well as for personal career success.
2. Describe and evaluate various listening approaches.
3. Explain and implement interpersonal skills to build positive relationships.
4. Analyze interview situations and act accordingly.
5. Describe various types of meetings and be able to conduct a meeting including preparation and follow- ups.

Course Content

The students will get familiar with the skills and knowledge required of an individual for effective communication in business life. Upon completion of the course, the students are expected to be able to understand the nature of communication and deliver their messages with precision through various communication media in different business settings. They will be capable of designing and writing messages in various formats, organizing and delivering presentations, writing their CVs, as well as gaining the basic skills to prepare themselves for job applications and interviews.

Weekly Detailed Course Contents

Week Subject Related Preparation
1) Communication at Work Adler et al. Ch. 1
2) Communication, Culture and Work Adler et al. Ch. 2
3) Personal Skills: Listening Adler et al., Ch. 3
4) Personal Skills: Verbal & Nonverbal Messages Adler et al., Ch. 4
5) Personal Skills: Interpersonal Skills and Success Adler et al., Ch. 5
6) Personal Skills: Principles of Interviewing Adler et al., Ch. 6
7) Working in Groups: Leading and Working in Teams Adler et al., Ch. 7
8) Midterm Exam
9) Working in Groups: Effective Meetings Adler et al., Ch. 8
10) Making Effective Presentations: Developing and Organizing the Presentation Adler et al., Ch. 9
11) Making Effective Presentations: Delivering the Presentation Adler et al., Ch. 11
12) Making Effective Presentations: Types of Business Presentations Adler et al., Ch. 12
13) How to Write Effective CVs
14) Group Project Presentations

Sources

Course Notes / Textbooks: Adler, R. B.; Maresh-Fuehrer, M. M.; Elmhorst, J. & Lucas, K. (2019). Communicating at Work, 12th Edition, New York, NY, McGraw-Hill Education.
References: Bovee, C. L.& Thill, J. V. (2016). Business Communication Essentials, 7th Global Edition, Pearson Education.

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Quizzes 1 % 0
Homework Assignments 1 % 5
Project 1 % 25
Midterms 1 % 30
Final 1 % 40
Total % 100
PERCENTAGE OF SEMESTER WORK % 35
PERCENTAGE OF FINAL WORK % 65
Total % 100

ECTS / Workload Table

Activities Number of Activities Duration (Hours) Workload
Course Hours 14 3 42
Application 10 2 20
Study Hours Out of Class 13 4 52
Presentations / Seminar 1 10 10
Project 1 25 25
Homework Assignments 1 5 5
Midterms 1 2 2
Paper Submission 1 41 41
Final 1 3 3
Total Workload 200

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) To develop an interest in the human mind and behavior, to be able to evaluate theories using empirical findings, to understand that psychology is an evidence-based science by acquiring critical thinking skills.
2) To gain a biopsychosocial perspective on human behavior. To understand the biological, psychological, and social variables of behavior.
3) To learn the basic concepts in psychology and the theoretical and practical approaches used to study them (e.g. basic observation and interview techniques).
4) To acquire the methods and skills to access and write information using English as the dominant language in the psychological literature, to recognize and apply scientific research and data evaluation techniques (e.g. correlational, experimental, cross-sectional and longitudinal studies, case studies).
5) To be against discrimination and prejudice; to have ethical concerns while working in research and practice areas.
6) To recognize the main subfields of psychology (experimental, developmental, clinical, cognitive, social and industrial/organizational psychology) and their related fields of study and specialization.
7) To acquire the skills necessary for analyzing, interpreting and presenting the findings as well as problem posing, hypothesizing and data collection, which are the basic elements of scientific studies.
8) To gain the basic knowledge and skills necessary for psychological assessment and evaluation.
9) To acquire basic knowledge of other disciplines (medicine, genetics, biology, economics, sociology, political science, communication, philosophy, anthropology, literature, law, art, etc.) that will contribute to psychology and to use this knowledge in the understanding and interpretation of psychological processes.
10) To develop sensitivity towards social problems; to take responsibility in activities that benefit the field of psychology and society.
11) To have problem solving skills and to be able to develop the necessary analytical approaches for this.
12) To be able to criticize any subject in business and academic life and to be able to express their thoughts.