| Week |
Subject |
Related Preparation |
| 1) |
Syllabus and Course Rules |
|
| 2) |
Management and Management
• Administration
Management features
Management processes
Planning
Organizing
Orientation
o Supervision
• Management concept
Managerial Levels
o Senior Manager
Mid Level Manager
Senior Manager
• Roles Played by Managers
• Manager Required Features
Intellectual Characteristics of the Manager
o Characteristics of the Manager
o Manager's Social Features
Managerial Skills
Technical Skill
Communication Skills
Human Relations Skills
Analytical Skill
Decision Making Skill
Conceptual Skill |
|
| 3) |
Management Functions
• Planning
Organizing (organizing)
• Direction (execution)
Control (supervision)
Planning
Features of Planning
Planning Stages
Mission Statement and Vision
• Determining Goals and Goals
• Determination of Alternative Ways to Achieve Objectives
• Choosing Between Alternatives
• Planning Types
• Plans in Terms of Time |
|
| 4) |
Plans in Terms of Usage Options
• Continuous Plans
• Policies
• Procedures
• Rules
• Single Use Plans
• Programs
• Projects
• Budgets
Organizing (organizing)
Stages of the Organizing Process
• Determining the Works to be Seen and Dividing them into Groups
• Determination and Assignment of Personnel
• Determination of Location, Tools and Methods
Organization Principles
Concepts of an Effective Directing
• Motivation
• Leadership
Communication Power |
|
| 5) |
Leadership And Leadership Concept
Leadership and Manager Separation
Leaders' Characteristics
Leaders' Power Sources
Leadership Styles
• Traditional Leadership Styles
• Democratic-Participatory Leadership Style
• Full Liberal Leadership Style
• Contemporary Leadership Styles
Transformative Leadership Style
Transactional Leadership Style
• Charismatic Leadership Style
Leadership Theories
Feature Theory
Behavioral Leadership Theories
Fiedler's Effective Leadership Model
Path-Purpose Theory |
|
| 6) |
Conflict in Organizations
Causes of Conflict
Current Approaches in Management
Change of Management Approaches
Learning Organization
Intellectual Capital
Innovativeness (Innovation)
Improving the Creativity of Employees
Basic Skills
• Using Outside Resources
• Downsizing
• Empowering Staff
Balanced Success Indicator
Crisis management
Corporate Reputation Management
• Customer Based
• Employee Based
• Business Partners Based
• Investor Based |
|
| 7) |
Midterm |
|
| 8) |
Banquet and Catering Services Definition and Importance
Feast
Importance of Banquet Organization
Indirect Contribution of Banquet Organization for Hotel Businesses
Banquet Types
• Special Entertainment
• Business Meals
• Official Protocol Dishes
• Meals Served for Other Reasons
Banquet Organization
Importance of Banquet Planning and Planning Process
The Activities of the Food and Beverage Department Manager, Banquet Manager and Banquet Chief
Regardless of the Reason for the Banquet
Banquet Staff and Their Responsibilities
• Banquet Manager
Secretary
• Banquet Chief Waiter
Dispense Bartender
• Banquet Beverage Waiter
• Banquet Service Personnel in Permanent Staff
• Extra Service Personnel
• Porters
Banquet Hall
Information That Should Be Included in Banquet Plans
Considerations for Banquet Halls to be Functional
Considerations for the Colors Used
The Admission of the Banquet and the Banquet Agreement
• Data
• Priority Required Information
Information to be Included in the Banquet Agreement (Admission of the Banquet)
Factors Affecting Price in Banquet Organization
Sample Banquet Organization Contract Sample
Banqueting Order (Banqueting Memorandum)
Banquet Menus
Things to Consider When Preparing a Banquet Menu
Basic Principles of Wine Selection Suitable for the Menu
Banquet Organization Preliminary Studies
The Works of the Banquet Service Chief |
|
| 9) |
Homework- Problems and solutions that can be encountered in an organization |
|
| 10) |
Students presenatation |
|
| 11) |
Table Seating Planning
Banquet Layout Plan
Table Shapes Used in Banquets
Sample Banquet Hall Plans
Long Table Seating Arrangement of Invited Couple and Hosts
Large Table Seating Arrangement of Guests and Hosts (Hosts with honor guests on the short side)
Homeowners Seating with 10 Pairs on Long Side and Middle
Settlement at the Table at the Semi-Formal Invitation Attended by People of the Same Sex
Seating Arrangement at the Banquet Given to the Official Official 11 People in Total
Formal Banquet Layout on a U-shaped Table
T Table Seating
Table Layout at the Engagement Banquet
Banquet Organization Structure in a Large Hotel Business
Banquet Order Example
An Example of Postal Delivery Plan for a 40-Person Banquet |
|
| 12) |
Planning According to the Expectations of the Meeting Guests
Three General Strategies
Service Planning Cycle
Assessment of the Environment
Evaluating the Organization Internally
Service Strategy Development
Action Plans
Uncertainty
Involving Employees in Planning |
|
| 13) |
Developing Hospitality Culture
Leader's Importance
The Importance of Culture
Beliefs, Values and Norms
Culture and Environment
Changing the Culture
What we know about culture |
|
| 14) |
Project Paper Presentation - Indian Wedding Organization |
|
| 15) |
Final |
|
| |
Program Outcomes |
Level of Contribution |
| 1) |
- Possess advanced level theoretical and practical knowledge supported by textbooks with updated information, practice equipments and other resources.
|
|
| 2) |
Use of advanced theoretical and practical knowledge within the field.
-Interpret and evaluate data, define and analyze problems, develop solutions based on research and proofs by using acquired advanced knowledge and skills within the field. |
|
| 3) |
Inform people and institutions, transfer ideas and solution proposals to problems in written and orally on issues in the field.
- Share the ideas and solution proposals to problems on issues in the field with professionals and non-professionals by the support of qualitative and quantitative data.
-Organize and implement project and activities for social environment with a sense of social responsibility.
-Monitor the developments in the field and communicate with peers by using a foreign language at least at a level of European Language Portfolio B1 General Level.
-Use informatics and communication technologies with at least a minimum level of European Computer Driving License Advanced Level software knowledge. |
|
| 4) |
Evaluate the knowledge and skills acquired at an advanced level in the field with a critical approach.
-Determine learning needs and direct the learning.
-Develop positive attitude towards lifelong learning. |
|
| 5) |
Act in accordance with social, scientific, cultural and ethic values on the stages of gathering, implementation and release of the results of data related to the field.
- Possess sufficient consciousness about the issues of universality of social rights, social justice, quality, cultural values and also, environmental protection, worker's health and security. |
|
| 6) |
Conduct studies at an advanced level in the field independently.
- Take responsibility both as a team member and individually in order to solve unexpected complex problems faced within the implementations in the field.
- Planning and managing activities towards the development of subordinates in the framework of a project |
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