MARKETING (ENGLISH, NONTHESIS)
Master TR-NQF-HE: Level 7 QF-EHEA: Second Cycle EQF-LLL: Level 7

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
MBA5201 Consumer Behaviour Spring 3 0 3 8

Basic information

Language of instruction: English
Type of course: Must Course
Course Level:
Mode of Delivery: Face to face
Course Coordinator : DERYA ŞAHİN
Course Lecturer(s): Prof. Dr. AHU ERGEN
Prof. Dr. ÖZGÜR ÇENGEL
Assoc. Prof. FİGEN YILDIRIM
Dr. Öğr. Üyesi KAZIM SELÇUK TUZCUOĞLU
Recommended Optional Program Components: None
Course Objectives: This course aims to provide students a more comprehensive view regarding final consumers. It teaches to look deeper into consumers’ world by focusing on the psychological, sociological and cultural aspects of consumption.

Learning Outcomes

The students who have succeeded in this course;
The students who succeeded in this course;
Student will be able to analyze the socio-cultural factors that are influencing consumers before purchase.
Student will be able to classify consumer needs in terms of the utilitarian, biogenic, psychogenic, and hedonic dimensions.
Student will be able to establish the link between consumer identity and consumption.
Student will be able to analyze what influences consumers during shopping.
Student will be able to analize the decision making process of consumers.
Student will be able to develop effective marketing mesages for consumers.
Student will be able to have the ability to look deeper in consumers’ minds.

Course Content

Moving from micro to macro topics, perception, learning, motivation, personality and lifestyle, attitudes, identities, decision making mechanisms and social and cultural interactions of consumers are the main topics of this course. Different dimensions of consumption before, during and after purchasing are investigated.

Weekly Detailed Course Contents

Week Subject Related Preparation
1) Opening Ceremonies and Introduction to the Course Weekly Reading
2) A historical perspective to consumer culture Weekly Reading
3) Perception and Learning Weekly Reading
4) Motivation Weekly Reading
5) Self Weekly Reading
6) Personality and Lifestyles Weekly Reading
7) Midterm None
8) Attitude Change Weekly Reading
9) Decision Making Process Weekly Reading
10) Group Influences Weekly Reading
11) Buying and Disposing Weekly Reading
12) Buying and Disposing Weekly Reading
13) Social Class & Subculture Weekly Reading
14) Effects of Culture Weekly Reading

Sources

Course Notes / Textbooks: Solomon et al. (2010). Consumer Behaviour: A European Perspective"
Slater, Don (1997), Consumer Culture & Modernity, Cambridge: Polity Press.
References: Pazarlama kitapları

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Attendance 10 % 10
Homework Assignments 10 % 10
Presentation 1 % 10
Midterms 1 % 30
Final 1 % 40
Total % 100
PERCENTAGE OF SEMESTER WORK % 60
PERCENTAGE OF FINAL WORK % 40
Total % 100

ECTS / Workload Table

Activities Number of Activities Duration (Hours) Workload
Course Hours 14 3 42
Application 13 3 39
Study Hours Out of Class 13 6 78
Presentations / Seminar 1 2 2
Homework Assignments 11 3 33
Midterms 1 3 3
Final 1 3 3
Total Workload 200

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Being able to develop and deepen their knowledge in the same or a different field at the level of expertise, based on undergraduate level qualifications.
2) To be able to use the theoretical and applied knowledge at the level of expertise acquired in the field of marketing.
3) To be able to develop new strategic approaches for the solution of complex and unpredictable problems encountered in applications related to the field of marketing and to produce solutions by taking responsibility.
4) To be able to critically evaluate the knowledge and skills acquired in the field of marketing expertise and to direct their learning.
5) To be able to systematically convey the current developments in the field of marketing and their own studies to groups in and outside the field, in written, verbal and visual forms, by supporting them with quantitative and qualitative data.
6) To be able to develop strategy, policy and implementation plans in the field of marketing and to evaluate the results obtained within the framework of quality processes.