| BUSINESS ADMINISTRATION (TURKISH) | |||||
| Associate | TR-NQF-HE: Level 5 | QF-EHEA: Short Cycle | EQF-LLL: Level 5 | ||
| Course Code | Course Name | Semester | Theoretical | Practical | Credit | ECTS |
| SKY3077 | Human Relations and Communication | Spring | 2 | 0 | 2 | 6 |
| This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester. |
| Language of instruction: | Turkish |
| Type of course: | Non-Departmental Elective |
| Course Level: | Associate (Short Cycle) |
| Mode of Delivery: | Face to face |
| Course Coordinator : | Assist. Prof. BERKAY EREN PEHLİVANOĞLU |
| Recommended Optional Program Components: | none |
| Course Objectives: | development of students’ communication skills, make a contribute them about good human relations and communication experience |
|
The students who have succeeded in this course; 1 Students will comprehend the role of value judgments in communication 2 Students will learn about the problems that result from sender/receiver in interpersonal communication. 3 Students will comprehend the importance of empathy in positive communication 4 Students will understand the importance of emotions and their role in communication, as well as the importance of the parent-teacher relationship, the teacher-teacher relationship and the teacher-student relationship 5 Students will learn about the basic concepts of communication, communication models,components of communication and human communication. |
| Introduction of the course Kinds and models of communication Communication in family Communication at school Communication in organizations Empathy Communication problems The reasons of communication problems Effective speaking Effective listening Body language Rights and responsibilities Values and their role in communication |
| Week | Subject | Related Preparation |
| 1) | Introduction of the course | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
| 2) | Kinds and models of communication | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
| 3) | Communication in family | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
| 4) | Communication at school | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
| 5) | Communication in organizations | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
| 6) | Empathy | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
| 7) | Communication problems | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
| 8) | Mid-Term | |
| 9) | The reasons of communication problems | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
| 10) | Effective speaking | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
| 11) | Effective listening | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
| 12) | Body language | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
| 13) | Rights and responsibilities | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
| 14) | Values and their role in communication | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. Research Articles on the subject to date |
| Course Notes / Textbooks: | Haftalık olarak verilecektir./Will be given weekly. |
| References: | Doğan Cüceloğlu, İnsan ve Davranışı. İstanbul: Remzi Kitabevi. 1991. Eric, Berne, Tansaksiyonel Analize Giriş. Ankara:1998. Ustün, Dökmen, İletişim Çatışmaları ve Empati Anakara: Sistem Yayıncılık, 2001. |
| Semester Requirements | Number of Activities | Level of Contribution |
| Midterms | 1 | % 40 |
| Final | 1 | % 60 |
| Total | % 100 | |
| PERCENTAGE OF SEMESTER WORK | % 40 | |
| PERCENTAGE OF FINAL WORK | % 60 | |
| Total | % 100 | |
| Activities | Number of Activities | Duration (Hours) | Workload |
| Course Hours | 14 | 2 | 28 |
| Study Hours Out of Class | 12 | 10 | 120 |
| Midterms | 1 | 1 | 1 |
| Final | 1 | 1 | 1 |
| Total Workload | 150 | ||
| No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
| Program Outcomes | Level of Contribution | |
| 1) | He/she applies theoretical business management knowledge on business life. | |
| 2) | He/she uses business management function and applies and follows new management technics. | |
| 3) | He/she performs legal responsibilities of business, follows and applies legislation. | |
| 4) | He/she can use information and communication tecnologies that necessary for their area, follows technological change and applies new technologies to business system. | |
| 5) | He/she determines, analyses and solves problems that appear in vocational applications. | |
| 6) | He/she manages business finance, analyses business financial situation, and solves financial problems. | |
| 7) | He/she gains management skill by managing and enhanging human resource effectively in accordance with business aims. | |
| 8) | He/she can understand production and marketing functions as a whole, applies new production and marketing techniques. | |
| 9) | He/she calculates cost, makes entry, prepares and interprets financial statements. | |
| 10) | He/she has vocational ethical value that market needs in qualified staff, can use Turkish effectively in writing and speaking communication; have proficiency in foreign language knowledge to making international correspond. | |
| 11) | He/she follows and applies vocational current and economic developments in national and international area. | 2 |