MEDICINE
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
IST2018 Communication Skills Spring 2 0 2 3
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction: Turkish
Type of course: Non-Departmental Elective
Course Level: Bachelor’s Degree (First Cycle)
Mode of Delivery: Face to face
Course Coordinator : Instructor ELİF FINDIK
Course Lecturer(s): Instructor ELİF FINDIK
Instructor BERNA GÖKŞİN YILDIRIM
Dr. Öğr. Üyesi MEHMET SITKI SAYGILI
Recommended Optional Program Components: There is none for this course.
Course Objectives: To enable the students to comprehend communication and its importance, the ways to establish communication, complications and problems, types and models of communication, the meaning and functions of organizational communication and the features of effective communication.

Learning Outcomes

The students who have succeeded in this course;
1 To have the knowledge about the fundamental concepts related with communication
2 To have the knowledge about the functions, aim and implementation of communication
3 To comprehend and to be able to apply the types of communication
4 To be able to understand and apply the importance of listening in communication
5 To be able to comprehend the communication complications and the ability to solve such complications
6 To be able to develop verbal, non-verbal (body language), written, visual and electronic communication skills
7 To have the knowledge about the fundamental concepts related with organizational communication
8 To have knowledge about the types and operation of organizational communication.

Course Content

Communication Skills Course IncludesThe concept of communication and its importance
Communication process Verbal Communication Non-verbal Communication (Body Language)
Constructive and destructive complications of communication
Overcoming communication complications and effective communication
Course review and Midterm
Organizational Communication
Operational Models of Organizational Communication
Formal and Informal Communication
Information technologies and Communication
Mass Communication
Communication in Professional Life

Weekly Detailed Course Contents

Week Subject Related Preparation
1) The concept of communication and its importance
2) Communication process
3) Verbal Communication
4) Written Communication
5) Non-verbal Communication (Body Language)
6) Constructive and destructive complications of communication
8) Course review and Midterm
9) Organizational Communication
10) Operational Models of Organizational Communication
11) Formal and Informal Communication
12) Overcoming communication complications and effective communication
13) Effective Listening , Persuasıve Communication
14) Communication in Professional Life

Sources

Course Notes / Textbooks: 1. Genel ve Teknik İletişim, Dr. İrfan MISIRLI, Detay Yayınları
2.Örgütlerde İletişim, Prof.Dr. Zeyyat SABUNCUOĞLU, Arıkan Yayınları,2008
3. Genel ve Teknik İletişim, Hasan KIRMIZI, Güzem Can Yayınları
4. Meslek Yüksekokulları İçin Genel İletişim, Editör: Uğur DEMİRAY ,Pegem A Yayınları
References: 1.Genel İletişim Meslek Yüksekokulları İçin. Prof.Dr.İrfan Çağlar, Yrd.Doç.Dr. Sabiha Kılıç , Nobel Yayıncılık , 2012

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Attendance 10 % 10
Homework Assignments 1 % 0
Presentation 1 % 0
Midterms 1 % 40
Final 1 % 50
Total % 100
PERCENTAGE OF SEMESTER WORK % 50
PERCENTAGE OF FINAL WORK % 50
Total % 100

ECTS / Workload Table

Activities Number of Activities Workload
Course Hours 14 28
Study Hours Out of Class 11 44
Midterms 1 1
Final 1 2
Total Workload 75

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Integrates the knowledge, skills and attitudes acquired from basic and clinical medical sciences, behavioral sciences and social sciences, and uses them in health service delivery.
2) In patient management, shows a biopsychosocial approach that takes into account the socio-demographic and sociocultural background of the individual, regardless of language, religion, race and gender.
3) In the provision of health services, prioritizes the protection and development of the health of individuals and society.
4) Taking into account the individual, societal, social and environmental factors affecting health; does the necessary work to maintain and improve the state of health.
5) By recognizing the characteristics, needs and expectations of the target audience, provides health education to healthy/sick individuals and their relatives and other healthcare professionals.
6) Shows a safe, rational and effective approach in health service delivery, prevention, diagnosis, treatment, follow-up and rehabilitation processes.
7) Performs invasive and/or non-invasive procedures in diagnosis, treatment, follow-up and rehabilitation processes in a safe and effective way for the patient.
8) Provides health services by considering patient and employee health and safety.
9) In the provision of health services, takes into account the changes in the physical and socioeconomic environment on a regional and global scale, as well as the changes in the individual characteristics and behaviors of the people who apply to it.
10) Takes good medical practice into account while carrying out his/her profession.
11) Fulfills its duties and obligations within the framework of ethical principles, rights and legal responsibilities required by its profession.
12) Demonstrates decisive behavior in providing high-quality health care, taking into account the integrity of the patient.
13) Evaluates his/her performance in his/her professional practice by considering his/her emotions and cognitive characteristics.
14) Advocates improving the provision of health services by considering the concepts of social reliability and social responsibility for the protection and development of public health.
15) Can plan and carry out service delivery, training and consultancy processes related to individual and community health in cooperation with all components for the protection and development of health.
16) Evaluates the impact of health policies and practices on individual and community health indicators and advocates increasing the quality of health services.
17) The physician attaches importance to the protection of his/her own physical, mental and social health, and does what is necessary for this
18) Shows exemplary behavior and leads the healthcare team during service delivery.
19) Uses resources cost-effectively, for the benefit of society and in accordance with the legislation, in the planning, implementation and evaluation processes of health services in the health institution he/she is the manager of.
20) Establishes positive communication within the health team it serves and assumes different team roles when necessary.
21) Is aware of the duties and responsibilities of the health workers in the health team and acts accordingly.
22) In the professional practices, works in harmony and effectively with the colleagues and other professional groups.
23) Communicates effectively with patients, their relatives, healthcare professionals, other professional groups, institutions and organizations.
24) Communicates effectively with individuals and groups that require a special approach and have different socio-cultural characteristics.
25) In the diagnosis, treatment, follow-up and rehabilitation processes, shows a patient-centered approach that associates the patient with the decision-making mechanisms.
26) Plans and implements scientific research, when necessary, for the population it serves, and uses the results and/or the results of other research for the benefit of the society.
27) Reaches and critically evaluates current literature knowledge about his/her profession.
28) Applies the principles of evidence-based medicine in clinical decision making.
29) Uses information technologies to increase the effectiveness of its work on health care, research and education.
30) Effectively manages individual work processes and career development.
31) Demonstrates skills in acquiring and evaluating new knowledge, integrating it with existing knowledge, applying it to professional situations and adapting to changing conditions throughout professional life.
32) Selects the right learning resources to improve the quality of the health service it offers, organizes its own learning process