GASTRONOMY (TURKISH)
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
BA4003 Communication Skills I Fall 3 0 3 6
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction: English
Type of course: Non-Departmental Elective
Course Level: Bachelor’s Degree (First Cycle)
Mode of Delivery: Face to face
Course Coordinator : Prof. Dr. ÜMİT EROL
Recommended Optional Program Components: None
Course Objectives: This couse aims at introducing students with the different aspects and methods of interpersonal and business communication (including verbal interactions, nonverbal cues, and even using technology to maximize impact).

Learning Outcomes

The students who have succeeded in this course;
Upon successful completion of this course, the enrolled students will:
-Recognize and describe various communication styles.
-Understand building an effective verbal and nonverbal communication.
-Demonstrate proper techniques when using writing as a communication tool.
-Understands techniques for an effective group communication.
-Understand the importance of communication in global business life.
-Understand the importance and ways of using technological tools in interpersonal and business communication
-Describe communication strategies to resolve disagreements and conflicts.

Course Content

Recognizing and Understanding Communication Styles, Verbal Communication, Nonverbal Communication , Communicating in Writing, Group Communication, Communications Technology, Barriers to Communication, Cultural Aspects of Communication, Disagreements and Conflicts, Negotiation

Weekly Detailed Course Contents

Week Subject Related Preparation
1) Recognizing and Understanding Communication Styles
2) Verbal Communication
3) Non Verbal Communication
4) Communication through Writing
5) Cultivating Conversational Skills
6) Communication in A Global World
7) Using Technological Tools
8) Midterm Examination
9) Barriers to Communication
10) Communication among Different Cultures
11) Disagreement and Conflict Resolving
12) Negotiation Techniques
13) Case Study
14) Case Study

Sources

Course Notes / Textbooks: Various handouts
References: Various handouts

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Homework Assignments 3 % 15
Midterms 1 % 40
Final 1 % 45
Total % 100
PERCENTAGE OF SEMESTER WORK % 55
PERCENTAGE OF FINAL WORK % 45
Total % 100

ECTS / Workload Table

Activities Number of Activities Workload
Course Hours 14 42
Study Hours Out of Class 16 64
Homework Assignments 2 10
Midterms 1 10
Final 1 15
Total Workload 141

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) - Possess advanced level theoretical and practical knowledge supported by textbooks with updated information, practice equipments and other resources.
2) Use of advanced theoretical and practical knowledge within the field. -Interpret and evaluate data, define and analyze problems, develop solutions based on research and proofs by using acquired advanced knowledge and skills within the field.
3) Inform people and institutions, transfer ideas and solution proposals to problems in written and orally on issues in the field. - Share the ideas and solution proposals to problems on issues in the field with professionals and non-professionals by the support of qualitative and quantitative data. -Organize and implement project and activities for social environment with a sense of social responsibility. -Monitor the developments in the field and communicate with peers by using a foreign language at least at a level of European Language Portfolio B1 General Level. -Use informatics and communication technologies with at least a minimum level of European Computer Driving License Advanced Level software knowledge.
4) Evaluate the knowledge and skills acquired at an advanced level in the field with a critical approach. -Determine learning needs and direct the learning. -Develop positive attitude towards lifelong learning.
5) Act in accordance with social, scientific, cultural and ethic values on the stages of gathering, implementation and release of the results of data related to the field. - Possess sufficient consciousness about the issues of universality of social rights, social justice, quality, cultural values and also, environmental protection, worker's health and security.
6) Conduct studies at an advanced level in the field independently. - Take responsibility both as a team member and individually in order to solve unexpected complex problems faced within the implementations in the field. - Planning and managing activities towards the development of subordinates in the framework of a project