MANAGEMENT OF HEALTH (TURKISH)
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code Course Name Semester Theoretical Practical Credit ECTS
BA4003 Communication Skills I Fall 3 0 3 6
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction: English
Type of course: Non-Departmental Elective
Course Level: Bachelor’s Degree (First Cycle)
Mode of Delivery: Face to face
Course Coordinator : Prof. Dr. ÜMİT EROL
Recommended Optional Program Components: None
Course Objectives: This couse aims at introducing students with the different aspects and methods of interpersonal and business communication (including verbal interactions, nonverbal cues, and even using technology to maximize impact).

Learning Outcomes

The students who have succeeded in this course;
Upon successful completion of this course, the enrolled students will:
-Recognize and describe various communication styles.
-Understand building an effective verbal and nonverbal communication.
-Demonstrate proper techniques when using writing as a communication tool.
-Understands techniques for an effective group communication.
-Understand the importance of communication in global business life.
-Understand the importance and ways of using technological tools in interpersonal and business communication
-Describe communication strategies to resolve disagreements and conflicts.

Course Content

Recognizing and Understanding Communication Styles, Verbal Communication, Nonverbal Communication , Communicating in Writing, Group Communication, Communications Technology, Barriers to Communication, Cultural Aspects of Communication, Disagreements and Conflicts, Negotiation

Weekly Detailed Course Contents

Week Subject Related Preparation
1) Recognizing and Understanding Communication Styles
2) Verbal Communication
3) Non Verbal Communication
4) Communication through Writing
5) Cultivating Conversational Skills
6) Communication in A Global World
7) Using Technological Tools
8) Midterm Examination
9) Barriers to Communication
10) Communication among Different Cultures
11) Disagreement and Conflict Resolving
12) Negotiation Techniques
13) Case Study
14) Case Study

Sources

Course Notes / Textbooks: Various handouts
References: Various handouts

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Homework Assignments 3 % 15
Midterms 1 % 40
Final 1 % 45
Total % 100
PERCENTAGE OF SEMESTER WORK % 55
PERCENTAGE OF FINAL WORK % 45
Total % 100

ECTS / Workload Table

Activities Number of Activities Workload
Course Hours 14 42
Study Hours Out of Class 16 64
Homework Assignments 2 10
Midterms 1 10
Final 1 15
Total Workload 141

Contribution of Learning Outcomes to Programme Outcomes

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) To have theoretical and practical knowledge required to fulfill professional roles and functions of Management of Health Scşences field. 3
2) To act in accordance with ethical principles and values in management, to learn and implement related regulations and guides. 3
3) To use life-long learning, problem-solving and critical thinking skills. 3
4) To identify the process of management functions (management and organization, public relations, human resources, cost accounting, marketing) in the Management of Health Sciences field. 2
5) To take part in research, projects and activities within sense of social responsibility and interdisciplinary approach. 2
6) To have skills for planning training programs and projects according to health education needs of individual, family and the community. 2
7) To be sensitive to health problems of the community and to be able to offer solutions. 2
8) To be able to use effective communication skills; to take responsibility as a team member in collaboration with other professions. 2
9) To have skills for research, planning and practice about health systems and health information systems field within national and international level. 2
10) To be able to search for literature in health sciences and management and information sources to access to information and use the information effectively. 2
11) To be able to monitor occupational information using at least one foreign language, to collaborate and communicate with colleagues at international level. 2
12) To be a role model with contemporary and professional identity. 2