LOGISTIC MANAGEMENT | |||||
Bachelor | TR-NQF-HE: Level 6 | QF-EHEA: First Cycle | EQF-LLL: Level 6 |
Course Code | Course Name | Semester | Theoretical | Practical | Credit | ECTS |
BA4003 | Communication Skills I | Spring Fall |
3 | 0 | 3 | 6 |
This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester. |
Language of instruction: | English |
Type of course: | Non-Departmental Elective |
Course Level: | Bachelor’s Degree (First Cycle) |
Mode of Delivery: | Face to face |
Course Coordinator : | Prof. Dr. ÜMİT EROL |
Recommended Optional Program Components: | None |
Course Objectives: | This couse aims at introducing students with the different aspects and methods of interpersonal and business communication (including verbal interactions, nonverbal cues, and even using technology to maximize impact). |
The students who have succeeded in this course; Upon successful completion of this course, the enrolled students will: -Recognize and describe various communication styles. -Understand building an effective verbal and nonverbal communication. -Demonstrate proper techniques when using writing as a communication tool. -Understands techniques for an effective group communication. -Understand the importance of communication in global business life. -Understand the importance and ways of using technological tools in interpersonal and business communication -Describe communication strategies to resolve disagreements and conflicts. |
Recognizing and Understanding Communication Styles, Verbal Communication, Nonverbal Communication , Communicating in Writing, Group Communication, Communications Technology, Barriers to Communication, Cultural Aspects of Communication, Disagreements and Conflicts, Negotiation |
Week | Subject | Related Preparation |
1) | Recognizing and Understanding Communication Styles | |
2) | Verbal Communication | |
3) | Non Verbal Communication | |
4) | Communication through Writing | |
5) | Cultivating Conversational Skills | |
6) | Communication in A Global World | |
7) | Using Technological Tools | |
8) | Midterm Examination | |
9) | Barriers to Communication | |
10) | Communication among Different Cultures | |
11) | Disagreement and Conflict Resolving | |
12) | Negotiation Techniques | |
13) | Case Study | |
14) | Case Study |
Course Notes / Textbooks: | Various handouts |
References: | Various handouts |
Semester Requirements | Number of Activities | Level of Contribution |
Homework Assignments | 3 | % 15 |
Midterms | 1 | % 40 |
Final | 1 | % 45 |
Total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 55 | |
PERCENTAGE OF FINAL WORK | % 45 | |
Total | % 100 |
Activities | Number of Activities | Workload |
Course Hours | 14 | 42 |
Study Hours Out of Class | 16 | 64 |
Homework Assignments | 2 | 10 |
Midterms | 1 | 10 |
Final | 1 | 15 |
Total Workload | 141 |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | To correctly identify the problems and to be able to ask the correct questions | |
2) | To have the ability for problem solving and to utilize analytical approach in dealing with the problems | |
3) | To be able to identify business processes and use them to increase the productivity in logistics system. | |
4) | To be fully prepared for a graduate study | 2 |
5) | Awareness of the new advancements in Information and Communications Technologies (ICT) and to be able to use them in logistics management effectively. internet and the electronic world | |
6) | To understand the components of logistics as well as the importance of the coordination among these components. | |
7) | To know the necessary ingredients for improving the productivity in business life | |
8) | To think innovatively and creatively in complex situations | 4 |
9) | To act and think both regionally and internationally | |
10) | To understand the demands and particular questions of globalization | |
11) | Aware of the two way interaction between globalization and logistics; as well as to use this interaction for increasing the productivity. | |
12) | To be able to use at least one foreign language both for communication and academic purposes | 2 |
13) | To acquire leadership qualities but also to know how to be a team member | |
14) | To understand the importance of business ethics and to apply business ethics as a principal guide in both business and academic environment |