| INDUSTRIAL ENGINEERING | |||||
| Bachelor | TR-NQF-HE: Level 6 | QF-EHEA: First Cycle | EQF-LLL: Level 6 | ||
| Course Code | Course Name | Semester | Theoretical | Practical | Credit | ECTS |
| GEP1611 | Effective Skills for Communication | Fall | 3 | 0 | 3 | 5 |
| This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester. |
| Language of instruction: | Turkish |
| Type of course: | GE-Elective |
| Course Level: | Bachelor’s Degree (First Cycle) |
| Mode of Delivery: | Hybrid |
| Course Coordinator : | Assist. Prof. FIRAT KARA |
| Course Lecturer(s): |
Instructor NEBİ CEYLAN |
| Recommended Optional Program Components: | None |
| Course Objectives: | The purpose of this course is to define the basic concepts and models of communication; to examine new communication technologies; to provide students with knowledge and skills regarding interpersonal communication, teamwork, problem-solving strategies and ethical issues in communication. |
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The students who have succeeded in this course; Students who successfully complete this course will be able to; 1. Students understand the nature and the importance of effective communication 2. The student will gain knowledge of concepts, theories, and research findings in effective communication. 3. Students identify which behaviors negatively impact and which ones impact positively relationships they are in 4. Students identify, explain and analyze the psychological, social, cultural and linguistic factors which affect the communication of humans 5. Students describe and apply specific skills to the following areas of the human communication process: perception, empathy, listening, and conflict management. 6. Students identify the factors which contribute to a healthy communication climate 7. Students identify the various stages of interpersonal relationships 8. Students identify the value and the challenges of using verbal communication 9. Students will understand various contexts (friendship, family, etc.) in which effective communication occurs 10. Students improve their skills in observing, analyzing, and critiquing their own communicative behaviors as well as those of others. |
| Definition and Importance of Communication, Elements of Communication and Levels of Communication, Communication, Types of Communication: Written Communication, Types of Communication: Nonverbal Communication, Subject Description, Visual Communication and Mass Communication, Organizational Communication and Barriers to Communication Teaching methods and techniques used in the course are: lecture, reading, group work, sample examination, problem solving, discussion, observation. |
| Week | Subject | Related Preparation |
| 1) | Introduction to the Course | |
| 2) | Defining the Nature and the Importance of Effective Communication: Models &Myths | |
| 3) | Elements of Communication and Levels of Communication | |
| 4) | Types of Communication: Verbal Communication | |
| 5) | Types of Communication: Written Communication | |
| 6) | Types of Communication: Nonverbal Communication | |
| 7) | Visual Communication and Mass Communication | |
| 8) | Midterm Week | |
| 9) | Organizational Communication | |
| 10) | Barriers to Communication | |
| 11) | Listening Skills | |
| 12) | Empathy and Communication Body Language | |
| 13) | Attitudes and Social Influences and Persuasive Communication | |
| 14) | Interpersonal Communication Conflicts and Conflict Management |
| Course Notes / Textbooks: | 1.Demet Gürüz, Ayşen Temel Eğinli İletişim Becerileri: Anlamak, Anlatmak, Anlaşmak, Ankara, Nobel Yayınevi, 2020. 2.Zuhal Baltaş, Acar Baltaş, Renkli Resimlerle Bedenin Dili, 53.B. İstanbul, Remzi Kitabevi, 2019. 3. Müjde Ker Dinçer, İletişimin Kalbi Sözsüz İletişim Becerileri, Ankara, Nobel Yayınevi, 2015.. 4.Nazife Küçükaslan, Etkili İletişim Teknikleri, Bursa, Ekin Yayınevi, 2014 |
| References: |
| Semester Requirements | Number of Activities | Level of Contribution |
| Homework Assignments | 2 | % 20 |
| Midterms | 1 | % 20 |
| Final | 1 | % 60 |
| Total | % 100 | |
| PERCENTAGE OF SEMESTER WORK | % 40 | |
| PERCENTAGE OF FINAL WORK | % 60 | |
| Total | % 100 | |
| Activities | Number of Activities | Duration (Hours) | Workload |
| Course Hours | 13 | 3 | 39 |
| Study Hours Out of Class | 13 | 4 | 52 |
| Homework Assignments | 2 | 10 | 20 |
| Midterms | 1 | 2 | 2 |
| Final | 1 | 2 | 2 |
| Total Workload | 115 | ||
| No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
| Program Outcomes | Level of Contribution | |
| 1) | Build up a body of knowledge in mathematics, science and industrial engineering subjects; use theoretical and applied information in these areas to model and solve complex engineering problems. | |
| 2) | Identify, formulate, and solve complex engineering problems; select and apply proper analysis and modeling methods for this purpose. | |
| 3) | Design a complex system, process, device or product under realistic constraints and conditions, in such a way as to meet the desired result; apply modern design methods for this purpose. The ability to apply modern design methods to meet this objective. | |
| 4) | Devise, select, and use modern techniques and tools needed for solving complex problems in industrial engineering practice; employ information technologies effectively. | |
| 5) | Design and conduct experiments, collect data, analyze and interpret results for investigating the complex problems specific to industrial engineering. | |
| 6) | Cooperate efficiently in intra-disciplinary and multi-disciplinary teams; and show self-reliance when working independently. | |
| 7) | Demonstrate effective communication skills in both oral and written English and Turkish. Writing and understanding reports, preparing design and production reports, making effective presentations, giving and receiving clear and understandable instructions. | |
| 8) | Recognize the need for lifelong learning; show ability to access information, to follow developments in science and technology, and to continuously educate him/herself. | 4 |
| 9) | Develop an awareness of professional and ethical responsibility, and behaving accordingly. Information about the standards used in engineering applications. | 3 |
| 10) | Know business life practices such as project management, risk management, and change management; develop an awareness of entrepreneurship, innovation, and sustainable development. | 4 |
| 11) | Know contemporary issues and the global and societal effects of modern age engineering practices on health, environment, and safety; recognize the legal consequences of engineering solutions. | 4 |
| 12) | Develop effective and efficient managerial skills. |