SOFTWARE ENGINEERING
Bachelor	TR-NQF-HE: Level 6	QF-EHEA: First Cycle	EQF-LLL: Level 6

Course Introduction and Application Information

Course Code	Course Name	Semester	Theoretical	Practical	Credit	ECTS
GEP0611	Effective Skills for Communication	Fall Spring	3	0	3	5

This catalog is for information purposes. Course status is determined by the relevant department at the beginning of semester.

Basic information

Language of instruction:	English
Type of course:	GE-Elective
Course Level:	Bachelor’s Degree (First Cycle)
Mode of Delivery:	E-Learning
Course Coordinator :	Assist. Prof. AYBİKE ELİF BOLCAN
Course Lecturer(s):	Instructor DENİZ SAYDAM SARIKARDAŞOĞLU
Recommended Optional Program Components:	None
Course Objectives:	The course will examine dimensions of communication styles, concepts, principles and theories of communication and how these apply to effective communication. It will address communication in problem-solving processes, the importance of communication to effective leadership, and the importance of effective communication.

Learning Outcomes

The students who have succeeded in this course;
1. Students understand the nature and the importance of effective communication
2. The student will gain knowledge of concepts, theories, and research findings in effective communication.
3. Students identify which behaviors negatively impact and which ones impact positively relationships they are in
4. Students identify, explain and analyze the psychological, social, cultural and linguistic factors which affect the communication of humans
5. Students describe and apply specific skills to the following areas of the human communication process: perception, empathy, listening, and conflict management.
6. Students identify the factors which contribute to a healthy communication climate
7. Students identify the various stages of interpersonal relationships
8. Students identify the value and the challenges of using verbal communication
9. Students will understand various contexts (friendship, family, etc.) in which effective communication occurs
10. Students improve their skills in observing, analyzing, and critiquing their own communicative behaviors as well as those of others.

Course Content

Definition and Importance of Communication, Elements of Communication and Levels of Communication, Communication, Types of Communication: Written Communication, Types of Communication: Nonverbal Communication, Subject Description, Visual Communication and Mass Communication, Organizational Communication and Barriers to Communication
Teaching methods and techniques used in the course are: lecture, reading, group work, sample examination, problem solving, discussion, observation.

Weekly Detailed Course Contents

Week	Subject	Related Preparation
1)	General Overview about Communication
2)	Defining the Nature and the Importance of Effective Communication: Models &Myths
3)	Elements of Communication and Levels of Communication
4)	Types of Communication: Verbal Communication
5)	Types of Communication: Written Communication
6)	Types of Communication: Nonverbal Communication
7)	Visual Communication and Mass Communication
8)	Mdterm Week
9)	Organizational Communication
10)	Barriers to Communication
11)	Listening Skills
12)	Empathy and Communication Body Language
13)	Attitudes and Social Influences and Persuasive Communication
14)	Interpersonal Communication Conflicts and Conflict Management

Sources

Course Notes / Textbooks:	7 Steps to Effective Communication, Prem P. Bhalla, Goodwill Publishing House Kişilerarası İletişim Bilgiler-Etkiler-Engeller , Demet Gürüz/ Ayşen Temel Eğnili, İletişim Yayınları Akla ve Kalbe Giden İletişim Yolları, Fatoş Karahasan, CEO Plus. Kişilerarası İlişkiler ve Etkili İletişim, Alim Kaya, Pegem Akademi, 7.baskı, 2015.
References:

Evaluation System

Semester Requirements	Number of Activities	Level of Contribution
Homework Assignments	2	% 20
Midterms	1	% 20
Final	1	% 60
Total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
Total		% 100

ECTS / Workload Table

Activities	Number of Activities	Duration (Hours)	Workload
Course Hours	13	3	39
Study Hours Out of Class	13	4	52
Homework Assignments	2	10	20
Midterms	1	2	2
Final	1	2	2
Total Workload			115

Contribution of Learning Outcomes to Programme Outcomes

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	Be able to specify functional and non-functional attributes of software projects, processes and products.
2)	Be able to design software architecture, components, interfaces and subcomponents of a system for complex engineering problems.
3)	Be able to develop a complex software system with in terms of code development, verification, testing and debugging.
4)	Be able to verify software by testing its program behavior through expected results for a complex engineering problem.
5)	Be able to maintain a complex software system due to working environment changes, new user demands and software errors that occur during operation.
6)	Be able to monitor and control changes in the complex software system, to integrate the software with other systems, and to plan and manage new releases systematically.
7)	Be able to identify, evaluate, measure, manage and apply complex software system life cycle processes in software development by working within and interdisciplinary teams.
8)	Be able to use various tools and methods to collect software requirements, design, develop, test and maintain software under realistic constraints and conditions in complex engineering problems.
9)	Be able to define basic quality metrics, apply software life cycle processes, measure software quality, identify quality model characteristics, apply standards and be able to use them to analyze, design, develop, verify and test complex software system.
10)	Be able to gain technical information about other disciplines such as sustainable development that have common boundaries with software engineering such as mathematics, science, computer engineering, industrial engineering, systems engineering, economics, management and be able to create innovative ideas in entrepreneurship activities.	4
11)	Be able to grasp software engineering culture and concept of ethics and have the basic information of applying them in the software engineering and learn and successfully apply necessary technical skills through professional life.	3
12)	Be able to write active reports using foreign languages and Turkish, understand written reports, prepare design and production reports, make effective presentations, give clear and understandable instructions.
13)	Be able to have knowledge about the effects of engineering applications on health, environment and security in universal and societal dimensions and the problems of engineering in the era and the legal consequences of engineering solutions.	3